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Hampton Inn Oakland Downtown-City Center

2.5 star property

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Photo gallery for Hampton Inn Oakland Downtown-City Center

City view from property
Business centre
Lobby
Free daily buffet breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
378 11th Street, Oakland, CA, 94607
  • Place, Oakland Convention Center
    ‪2 min walk‬
  • Place, Oakland City Center
    ‪3 min walk‬
  • Place, Fox Theater
    ‪8 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(41 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn Oakland Downtown-City Center

A fitness centre, a snack bar/deli and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Hampton Inn Oakland Downtown-City Center offers 121 accommodations with laptop-compatible safes and a safe. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Oakland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Hampton Inn Oakland Downtown-City Center gets good marks from our customers. During your stay, you're just a quick walk from Oakland Convention Center. You'll find features such as free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Jack London Square and 8 minutes from San Francisco Bay
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 208 square feet (19 square metres) and includes conference space. The business-friendly Hampton Inn Oakland Downtown-City Center also features a fitness centre, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Oakland hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 208 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Oakland Downtown-City Center Hotel
Hampton Oakland City Center
Hampton Inn Oakland Downtown City Center
Hampton Oakland City Center
Hampton Inn Oakland Downtown-City Center Hotel
Hampton Inn Oakland Downtown-City Center Oakland
Hampton Inn Oakland Downtown-City Center Hotel Oakland

Hampton Inn Oakland Downtown-City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1004 reviews
Rating 8 - Good. 199 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shumpei

Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
We got into town a little later than expected, but the front desk person was kind, quick, and helpful. The room was clean and comfortable. Enjoyable location with Jack London, Chinatown, and Downtown all within a short to moderate walk. I would definitely stay again.
Stayed 1 night in Jan 2026

4/10 Poor

Adria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always very polite and courteous. But there was a person already staying in the room they gave us! We walked in on them. It was awful. They quickly gave us another room but they didn't comp us at all. It was disconcerting experience.
Stayed 1 night in Jan 2026

6/10 Okay

Dara

Stayed 3 nights in Jan 2026

8/10 Good

Ericka

Liked: Cleanliness, staff & service, amenities
The hotel was very clean, nicely renovated, food delivery was easy because they are connected to Grubhub, and the staff was very friendly. But it isn’t in such a nice area. Parking is costly daily and there isn’t house keeping after 4pm. If you don’t care about seeing obscene things randomly this place is great. It doesn’t bother me. I would stay here again. Although it was more expensive than the hotel around the corner, Ramada, my colleagues stayed in.
Stayed 4 nights in Jan 2026

4/10 Poor

Naoki

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 4 nights in Jan 2026

6/10 Okay

Jerome

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The area is 100% trash - sketchy high drunk people up and down the street - Not one good restaurant around
Stayed 3 nights in Jan 2026

10/10 Excellent

Caitlin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice breakfast, spacious rooms, all within walking distance from stores and train stations. Excellent!
Stayed 2 nights in Jan 2026

6/10 Okay

Jessica

Stayed 2 nights in Jan 2026

10/10 Excellent

Yuyuen, Woodbury

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk Ryan was the best. Polite, helpful and very professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Hsiangpin, Woodbury

Stayed 12 nights in Jan 2026

2/10 Terrible

Callie

No parking available after hours. Valet only during daytime. Street parking unsafe and no parking lots open late night.
Stayed 1 night in Jan 2026

8/10 Good

Jerrold

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice large room, friendly staff, good breakfast included.
Stayed 3 nights in Jan 2026

10/10 Excellent

Huston Davis

Business traveller
Nice breakfast.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lavette

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice and accommodating. The room was clean and very nice. Keep up the good work ☺️👍❤️
Stayed 2 nights in Jan 2026

10/10 Excellent

Garius

Liked: Cleanliness, property conditions & facilities
No complaints, everyone was friendly and valet was easy to communicate with.
Stayed 1 night in Jan 2026

6/10 Okay

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities
My vehicle was damaged by the valley service after I paid $100 for two nights of valley parking. The only other parking was on the street. Valet refused to take responsibility for the damage.
Stayed 2 nights in Jan 2026

2/10 Terrible

Rhea

Travelled with group
Liked: Property conditions & facilities
The room was ok. I asked for a city view when I reserved the room. What I got was a business building across the street. The house keepers were off for most of the time. We went from Monday to Saturday with no maid service. I will not stay here again.
Stayed 12 nights in Dec 2025

10/10 Excellent

john

Stayed 2 nights in Dec 2025

8/10 Good

LOPEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities
Oui
Stayed 9 nights in Dec 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is great, the food and shops within walking distance we loved! Great bread, great shower pressure/soap and shampoo is fantastic. Continual breakfast includes hard boiled eggs. we had a couple interactions that were not the best with the front desk staff. There is public vaket on site. we recommend going down for your car. trust me. Def would go back and now I know who and what to avoid for the perfect stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Lynnette, Reno

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Our room was clean and quiet. Comfy bed. Like the pump shampoo instead of the little bottles. Breakfast was very good. Coffee was excellent. Staff is very nice. Third party valet parking service was very good. We considered the expense as part of the room expense and feel it was an overall good value. We have paid as much in Oakland without a parking fee.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 1 night in Jan 2026

8/10 Good

RT

Stayed 1 night in Oct 2025

10/10 Excellent

jerel chester

Liked: Cleanliness, amenities, property conditions & facilities
Great staff,nice room,decent breakfast just overall a great place to stay very pleased
Stayed 3 nights in Dec 2025

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