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Castle Hotel, Autograph Collection

4.0 star property

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Relax in a serene outdoor seating area with a long walkway leading to a stylish chair arrangement.
Enjoy meals in this stylish dining area with a long table, floral centerpiece, and modern chairs.
Relax by the serene pool surrounded by palm trees and lounge chairs.
Relax in a stylish space with a comfortable sofa, grand chandelier, and natural views.
Relax in this stylish room with two single beds, a seating area, and a flat-screen TV.

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
8602 Universal Boulevard, Orlando, FL, 32819
  • The Orlando Eye at ICON Park
    ‪5 min walk‬
  • Pointe Orlando
    ‪9 min walk‬
  • Orange County Convention Center
    ‪1 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 28.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 28.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(27 reviews)
  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Tower

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Studio, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Castle Hotel, Autograph Collection

Pet-friendly hotel connected to a shopping centre in Orlando with an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Castle Hotel, Autograph Collection offers 213 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Castle Hotel, Autograph Collection's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from The Orlando Eye at ICON Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at The Guild
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of The Orlando Eye at ICON Park and Pointe Orlando
  • Dogs welcome for a fee (restrictions apply)
Castle Hotel, Autograph Collection offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 9203 square feet (855 square metres) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Castle Hotel, Autograph Collection. For a fee, parking is available. A complete renovation of Castle Hotel, Autograph Collection was completed in May 2022.

This Orlando hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Guild – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 14 for children
  • Uncovered self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Castle Hotel, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 622 out of 1004 reviews
Rating 8 - Good. 188 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kadie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel near the parks. Will definitely plan another stay. Beds were extremely comfortable
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome environment and very helpful and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean beds, there was a hair on the bedside table and the sink and shower didn’t drain well.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Property conditions & facilities

Great hotel, great value

The staff were very friendly. The rooms could use an update but overall the room was very comfortable and clean.
Stayed 1 night in May 2025

6/10 Okay

Fernando

I did not expect the overcharge $35. for parking

Stayed 2 nights in Apr 2025

2/10 Terrible

Jose, Miami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air condition no working!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Latasha

Liked: Amenities
Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexus

Stayed 1 night in Apr 2025

10/10 Excellent

Ana, aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place that was clean, quite, with a nice pool area, good breakfast and had some nice and unique art in the rooms and lobby.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was great. Comfortable beds, nice decor, good fitness center, mini fridge & coffee in rooms, friendly staff, & all was clean. The only things I disliked were that the elevators require a keycard (frustrating when your hands are already full) and the overnight parking is expensive.
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Stayed 1 night in Apr 2025

4/10 Poor

Stephanie

Disliked: Property conditions & facilities
the property was not clean, mold was inside of the bathroom shower and the add ons to my room was not there they charged me but did not have everything that I wanted.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Stayed 6 nights in Mar 2025

6/10 Okay

stefanny

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time! Staff was super friendly and the beds were really comfy!
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter loved the hotel. Very comfortable beds and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 1 room got charged for 2.
Stayed 1 night in Apr 2025

2/10 Terrible

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities
First time to stay at a hotel that doesn’t do daily housekeeping. No wonder the ants we found in our room. Carpets smell so bad and air quality is really bad. We only stayed because we had to
Stayed 4 nights in Mar 2025