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Holiday Inn Resort Kissimmee By The Parks by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Kissimmee By The Parks by IHG

Exterior
Creator video
Exterior
Meeting facility
Daily buffet breakfast (USD 16.95 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
3011 Maingate Ln, Kissimmee, FL, 34747
  • Disney's Animal Kingdom® Theme Park
    ‪4 min drive‬
  • Disney's Blizzard Beach Water Park
    ‪5 min drive‬
  • ESPN Wide World of Sports Complex
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Wellness Room)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds (Wellness Room)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath/Shower Combo)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Bath/Shower Combo)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Magical View)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Magical View)

  • 30 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Bath/Shower Combo)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Bath/Shower Combo)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Magical View)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Magical View)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Wellness Room, Bath/Shower Combo)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (Wellness Room, Bath/Shower Combo)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Wellness Room, Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (Wellness Room, Walk-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Walk-In Shower)

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Resort Kissimmee By The Parks by IHG

Family-friendly hotel connected to the convention centre in Kissimmee with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a restaurant and a 24-hour fitness centre. Self parking is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Holiday Inn Resort Kissimmee By The Parks by IHG offers 420 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Resort Kissimmee By The Parks by IHG's great location. During your stay, you'll be connected to the convention centre and close to Disney's Blizzard Beach Water Park. Features include free self-parking, plus 2 outdoor pools and a restaurant.
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and pool views while dining at Pizzaland
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym and a playground
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 9 minutes by car from Disney's Blizzard Beach Water Park and 10 minutes from ESPN Wide World of Sports Complex
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Resort Kissimmee By The Parks by IHG offers its guests 2 outdoor swimming pools, Access to hot tub, a 24-hour fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Holiday Inn Resort Kissimmee By The Parks by IHG. Free self parking is available. A complete renovation of Holiday Inn Resort Kissimmee By The Parks by IHG was completed in May 2021.

This 3.5-star Kissimmee hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Pizzaland – Overlooking the pool, this restaurant specialises in American cuisine and serves lunch and dinner. A children's menu is available.
The Gulpin Gator – This bar is located by the pool. Open daily.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 16.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pizzaland
  • The Gulpin Gator

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Hot tub
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (30,000 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (81 centimetre high)
  • Grab bar in shower (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Local culture and ecosystem education
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 19.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Internet access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 for adults and from USD 8.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Holiday Inn Resort Kissimmee By The Parks by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 160 out of 268 reviews
Rating 8 - Good. 46 out of 268 reviews
Rating 6 - Okay. 24 out of 268 reviews
Rating 4 - Poor. 19 out of 268 reviews
Rating 2 - Terrible. 19 out of 268 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel renovations and how big and comfo
Stayed 5 nights in Apr 2025

10/10 Excellent

Judith

Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 3 nights in Apr 2025

10/10 Excellent

Milore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is right off rt192 so walking isn’t suggested
Stayed 1 night in Apr 2025

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't stay here seriously !

The hotel is very dirty and old . My room was dirty when we arrived the carpet was not vacuumed the hallways were chipped paint and carpet was dirty and not swept. To top it off there were german cockroaches crawling in our room at night . I reported this to the front desk and was told we have no control over that ? What ? Only good thing was the breakfast service and staff were great. I do not recommend this place . Totally misrepresented on Hotels.com website .
Stayed 3 nights in Apr 2025

2/10 Terrible

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I paid extra for “magical view” rooms to be able to see the fireworks and couldn’t see them at all from either room. Would not recommend.
Stayed 4 nights in Apr 2025

8/10 Good

Kasem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price, resort fees a little ridiculous
Stayed 4 nights in Apr 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice
Stayed 4 nights in Apr 2025

6/10 Okay

Santiago

Disliked: Property conditions & facilities, room comfort
El check in facil de hacer, en la noche se escuchaba claramente hasta lo que el cuarto de arriba hablaba y el pasillo, lo demas limpio pero destaco que en la ducha no habia puerta y se salia todo, tuvimos que poner toallas que fueron reemplazadas automaticamente
Stayed 2 nights in Mar 2025

6/10 Okay

Christina

Stayed 1 night in Apr 2025

6/10 Okay

Penny

Travelled with family
Disliked: Staff & service

not hapoy

Checking in, the surroundings was so loud you can't hear at check in. There seemed to be some confusion on the price at check in especially when they hit you with a deposit that I knew nothing of. but my favorite was a sign at 530 am saying back in 15 minutes for checkout and still no one there to check you out to return keys or to ask questions one hour later. having the elevator go out of service when booked on 6th floor. no call just a sign to find the service elevator which was very noisy and riggty.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Ulysselis

Stayed 2 nights in Mar 2025

6/10 Okay

Ashley, Franklin

Disliked: Cleanliness
Stayed 4 nights in Feb 2025

4/10 Poor

Maryann

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hotel was in a great location for going to the theme parks. Also, in a high traffic/tourist area with lots of restaurants and shopping. Very disappointed in the out dated halls/rooms for a Holiday Inn. It did appear they may have just purchased the hotel from another chain and were actively working on updates. The lobby and pools were fantastic. However, the air condition was broke in our hall upon arrival but they quickly fixed it by end of day. The room safe did not work. Our room key cards stopped working twice. Ice machine did not work on floor and had to find one on the main level or go to bar for ice.
Stayed 5 nights in Mar 2025

4/10 Poor

Ashlea

Stayed 1 night in Mar 2025

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My 3 yr old grandson had fun
Stayed 1 night in Mar 2025

4/10 Poor

Joanne

Disliked: Amenities, property conditions & facilities
The property is old and outdated. The room smelt musty. Would not recommend. Flight was cancelled so we survived for one night. No way I would have stayed longer.
Stayed 1 night in Mar 2025

10/10 Excellent

thomas

Stayed 1 night in Mar 2025

8/10 Good

Candice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Overall good stay

The stay was ok. It was comfortable. The young lady at the counter when we checked in was amazing ! Very personable. The room was ok. There was dust and stains on the chair. There were small ants crawling on the desk. Room service came one of the days that I was there but they didn’t come again. I didn’t have a “don’t disturb” sign on the door. Overall, I would still stay there again. It wasn’t so bad for the price.
Stayed 3 nights in Mar 2025

6/10 Okay

Samantha

Travelled with family and small children
It was okay. Rooms are kind of outdated. Wish the TVs were smart TVs; couldn't connect to Netflix or anything and their cable wasn't the best.
Stayed 2 nights in Feb 2025

10/10 Excellent

Whitney

Travelled with family

Excellent Hotel

So this was an Excellent hotel! It had everything in it to entertain from small kids to adults! Very convenient for me!
Stayed 3 nights in Mar 2025

10/10 Excellent

Migdalia

Liked: Cleanliness, room comfort
Disliked: Staff & service
The front desk employees kept themselves in the back and not even acknowledging our existence. Took 27 minutes to get anyone to speak to us and it was when the 2nd shift girl arrived. There were many families waiting. I was exhausted and just wanted my key. Awful!
Stayed 1 night in Mar 2025