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Renaissance Properties - 728 Market Street

4.0 star property

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Flat-screen TV, pay films
Luxury Apartment, 3 Bedrooms, City View, Corner (1 King, 2 Queen Beds, & 1 Double) | Bathroom | Combined shower/bathtub
Luxury Apartment, 1 Bedroom, City View, Corner | View from room
Luxury Apartment, 3 Bedrooms, City View, Corner (1 King, 2 Queen Beds, & 1 Double) | Private kitchen | Fridge, microwave, coffee/tea maker
Fridge, microwave, coffee/tea maker

Reviews

4.6 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
728 Market Street, Philadelphia, PA, 19107
  • Place, Liberty Bell Center
    ‪2 min walk‬
  • Place, Independence Hall
    ‪3 min walk‬
  • Place, Reading Terminal Market
    ‪8 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Apartment, 3 Bedrooms, City View, Corner (1 King, 2 Queen Beds, & 1 Double)

Fridge, microwave, coffee/tea maker

Luxury Apartment, 3 Bedrooms, City View, Corner (1 King, 2 Queen Beds, & 1 Double)

  • City view
  • 167 sq m
  • 3 bedrooms
  • Sleeps 8
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Luxury Apartment, 1 Bedroom, City View, Corner

Luxury Apartment, 1 Bedroom, City View, Corner | Private kitchenette | Fridge, microwave, coffee/tea maker

Luxury Apartment, 1 Bedroom, City View, Corner

  • City view
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Renaissance Properties - 728 Market Street

A health club, a bar/lounge and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre and concierge services are on-site. Housekeeping is not available.
Renaissance Properties - 728 Market Street offers 2 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and includes sofa beds and desks. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels and pay-per-view films. Microwaves and fridges can be requested.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Renaissance Properties - 728 Market Street, you're just a quick walk from Liberty Bell Center. You'll find features such as free WiFi in public areas, plus a gym and a bar.
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Services include a concierge
  • On-site recreation includes a gym
  • Just a 4-minute walk from Liberty Bell Center and 5 minutes on foot from Independence Hall
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi and wired Internet. You'll find a business centre on site. You can enjoy a drink at the bar/lounge. A health club, spa services, and concierge services are also featured at the business-friendly Renaissance Properties - 728 Market Street.

This 4-star Philadelphia hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Things to do

  • Health club

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room sofa bed
  • Living room
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed
  • Separate in-room dining area

Guest services

  • Concierge services
  • No housekeeping service

Business services

  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Cot
  • Premium bedding
  • Rollaway/extra bed
  • Sofa bed

Bathroom

  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave on request
  • Refrigerator on request
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 350.00 per pet, per day, plus a deposit of USD 1500.00 per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 1500.00 per stay
  • Pet fee: USD 350.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 621234
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Renaissance Properties 728 Market Street Aparthotel Philadelphia
Renaissance Properties 728 Market Street Aparthotel
Renaissance Properties 728 Market Street Philadelphia
Renaissance Properties 728 Market Street
Renaissance Properties 728 Aparthotel
Renaissance Properties 728
Renaissance Properties 728 Market Street
Renaissance Properties - 728 Market Street Hotel
Renaissance Properties - 728 Market Street Philadelphia
Renaissance Properties - 728 Market Street Hotel Philadelphia

Renaissance Properties - 728 Market Street Reviews

Reviews

4.6
Rating 10 - Excellent. 6 out of 33 reviews
Rating 8 - Good. 2 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 20 out of 33 reviews

6.0/10

Cleanliness

5.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The vendor fraudulently offered a non-existent property
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most unprofessional service I’ve ever had
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Awful Ownership

Events were as follows: 9/12 (Day before trip) - Phone call from RPG - was informed that my reservation was changing to the S 15th Street location due to the toilet malfunctioning at the 728 Market Street location. I had no problem with this as it was closer to the convention center. 9/13 - I land in Philadelphia approx. 7PM. Arrive at 15th Street location at 8PM. Codes supplied by RPG do not work on the door. Tried texting and calling multiple numbers available on the website, and the folks I had talked to previously. No response whatsoever. The emergency number listed was the number of the guy (Henry) I had talked to before. Went straight to voicemail when called. Was unable to secure lodging at other hotels due to a convention in town that week. I tried at least 15 other hotels in the area. I spent the night out in Philadelphia. 9/14 - 3AM I get a text from RPG supplying me with another code for the door to the 15th Street location. I make my way over there, arriving at 5:30AM. The new code does not work. I am supplied another code which finally works. Ridiculous that there is no real emergency number and I was unable to get in contact with anyone at all. Even more ridiculous that I was initially supplied with multiple codes for one door. Can't be that hard to keep track of what code is for what door.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Dave C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Arny-Navy game weekend.

Great location for game. Secure and easy plentiful parking. Amazing experience
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voyage professionnel à Philadelphie

Après une arrivée compliquée car l’appartement ne pouvait pas être occupé (problème lié à la climatisation), nous avons été relogés dans deux appartements distincts sur Chestnut street avec au total 4 chambres et 3 salles de bain. Prestations tout à fait satisfaisantes et communication assez facile avec le contact de l’établissement.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Damian T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great space

Host was great. Communication was on point. Would recommend the property and host to all.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
This property was Convenient and clean at a reasonable price.
Stayed 2 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam

1. This is not a hotel, but a series of condos/apartments in the city. 2. This property advertises one rate, and charges high extra fees, which are hidden and not clearly advertised. 3. The property manager doesn't communicate via email but via text and was increasingly agitated when discussing issues. 4. We didn't receive notification about how to check into this property until a few hours before check in. 5. The property manager claimed there was a broken pipe and offered to send us across the city to a different property. The definition of bait and switch. Expedia was NO HELP in helping us navigate this shady property.
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

Ed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this property...

This property is not a hotel - it is a well worn apartment and is far from 5 stars, more like 2 stars. The main bedroom has a several inch sag in the bed, mismatched linens, and power and cable cords laying across the floor. Fortunately we had no need for the other rooms, but they followed the same pattern. We expressed our disappointment with the owner who promised a $150 credit for the night, but not surprisingly did not follow through.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Lisa

didn't get to stay

Unfortunately the location had an electrical problem and I had to be moved to a different location. Instead of a block and a half from my meetings, I ended up being 22 minutes away. Solvable by Lyft, which were plenty. The good thing is that the hotel staff handled the transfer and my cost for staying did not change at all.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MODERN LOFT, Perfect for Convention travel

Had a meeting scheduled in center city and we booked 7 properties with Renaissance, They were centrally located, responsive, and all the amenities were great especially the sporting club at the bellevue hotel which is awesome! Thanks for a great stay, will definitely stay again
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place to stay in Philadelphia!

Easy check-in process. The place is clean and spacious. The bed was extremely comfortable dressed with quality linens and pillows. I look forward to staying here again and definitely recommend it to anyone whether it is for a short stay or an extended stay.
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I show up to a SCTE conference only to find a doorman who knows nothing. I called to find out where I need to go to be told the room is not available????? They "Sent me an email yesterday that there was plumbing issues". That was it. I blew a cork and asked why I was not called and again was told "Sorry but we emailed you" I was told there might be other rooms available from Renaissance but I would have to book it. needless to say i was outraged as I was left stranded. Hotels.com lived up to their end and got me into a dump but at least I had a place to stay. I finally get a call back from a manager who told me he would hold the room at his other location but I had to send them a picture of my license and Credit card so they can process the charge. Not one bit of sorry, we will hold the room and pay when you arrives, nothing. Needless to say I made my frustration know at the SCTE conference!
Verified

2/10 Terrible

world traveler

Liked: Cleanliness
Disliked: Room comfort

The mattress was old with out support saggy

Very poor quality Mattress old no support at all still have a back ach from it. Pillows very poor quality fiberfill you would expect better quality at this price point. The apartment it self was good but the mattress was the worst thing I have ever slept on in the 60 years of my life thus the reason for the bad review.
Verified

2/10 Terrible

corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!!!

I travel about 200 nights a year and travel all around the world --- I can tell you that this was the worst hotel experience that I have had in the last 5 years. The room was extremely dirty. There was pet hair everywhere and the room smelled like urine. It took me nearly 2 hours to get in touch with the hotel staff (there are none on site and the "manager" has telephone number with a NYC area code). Meanwhile, my sons were having an allergic reaction to the pet dander/hair/etc. so I had to get them out of there and into another hotel. The next day, the "manager" sent me multiple text messages that requested that I cancel the room through Expedia so that I could receive a refund. Expedia would not cancel the room because they could not get into contact with Renaissance Properties!!! In the end, I did not stay in the room, I did not receive a refund, and I learned a valuable lesson --- do not book at Renaissance Properties!!!! You have been warned.
Verified

2/10 Terrible

Mariia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Jeffrey

Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

norman

Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Victoria

Stayed 3 nights in May 2023
Verified

2/10 Terrible

Brandon

Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Sergio

Stayed 3 nights in Oct 2022
Verified

6/10 Okay

Ivette

Disliked: Room comfort
Stayed 5 nights in Oct 2022
Verified

2/10 Terrible

Arleathea

Disliked: Room comfort
Stayed 3 nights in Jul 2020
Verified

2/10 Terrible

ShyiMieer

Disliked: Room comfort
Stayed 4 nights in Jul 2020
Verified

2/10 Terrible

joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

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