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Garner Hotel Pigeon Forge Downtown by IHG

3.0 star property

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Photo gallery for Garner Hotel Pigeon Forge Downtown by IHG

Free daily full breakfast
Exterior
Exterior
Exterior
Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
114 Pickel St, Pigeon Forge, TN, 37863
  • Place, LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • Place, Pigeon Forge Factory Outlet Mall
    ‪6 min walk‬
  • Place, Island at Pigeon Forge
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Standard Room

Standard Room | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Fireplace

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Shower)

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Accessible Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Garner Hotel Pigeon Forge Downtown by IHG

Coffee/tea in a common area, a 24-hour front desk and a TV in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Garner Hotel Pigeon Forge Downtown by IHG offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Garner Hotel Pigeon Forge Downtown by IHG. During your stay, you're just a quick walk from Xtreme Racing Center. You'll find features such as free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 13 minutes by foot from LeConte Center at Pigeon Forge and a 2-minute drive from Island at Pigeon Forge
Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Garner Hotel Pigeon Forge Downtown by IHG also features a vending machine, coffee/tea in common area, and a television in common area. Limited free parking is available on a first-come, first-served basis.

This 3-star Pigeon Forge hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Garner Hotel Pigeon Forge Downtown by IHG.

Garner Hotel Pigeon Forge Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 456 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Teofilo Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities
Variedad en servicios
Stayed 2 nights in Jan 2026

10/10 Excellent

Nita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is exceptional. Room needs improvements: thin wall.
Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
would have prefered a bigger breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Stayed 2 nights in Dec 2025

8/10 Good

Lubia

Travelled with family
Liked: Property conditions & facilities
Está bueno el hotel, solo no le pongo las 5 por algunos detalles como la comida no es muy variada, no tenía gel de baño el pomo y no ponen jabón, pero en general no está mal el Hotel
Stayed 1 night in Jan 2026

4/10 Poor

ANDREA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast didnt have variety
Stayed 1 night in Dec 2025

10/10 Excellent

Roman

Stayed 1 night in Dec 2025

4/10 Poor

kristy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Walls are paper thin. I heard everything including the person snoring in the next room. Worst night of sleep I’ve had in a hotel. It’s not worth the money. Go elsewhere.
Stayed 1 night in Dec 2025

6/10 Okay

Naima

Stayed 2 nights in Nov 2025

8/10 Good

Bhartiben

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great it is not good parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alot of work being done but it was a nice stay.Thanks to the work done by all the staff.
Stayed 2 nights in Nov 2025

4/10 Poor

Billie Crystal

Stayed 3 nights in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness
Stayed 3 nights in Nov 2025

2/10 Terrible

Clay

Travelled with group
Disliked: Amenities, property conditions & facilities
Check in process was very inconvenient. Staff was not friendly. Room had a high pitched noise that would keep sounding keeping us up at night.
Stayed 1 night in Nov 2025

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel looks seemed nice and modern, however they had some maintenance that they conducted from 8pm to almost midnight that was not very ideal. The cleaning was ok and the lady in charge was very friendly. The room itself was clean but unfortunately I have to say we got bed bugs. I guess the beds were not disinfected and now I have to disenfect my whole house. They were not very prepared of you have a small baby or toddler. Even though they had a crib the person that brought it didn’t even provided the bedding for it, and when ask she gave us just a big sheet. The breakfast was alright. I guess the most annoying thing when you stay at an hotel is getting bed bugs! First time this happened to me though.
Stayed 3 nights in Nov 2025

2/10 Terrible

Clay

Staff was not very friendly when checking in. Standing there holding all our stuff. Requesting car, make, model, license plate. I can understand the car make and model but making someone go out to car three times when you’re arriving late and the place is clearly not fully filled was a bit frustrating. There was also a high pitched alarm sound that kept us up throughout the night. After being a very loyal customer here for many stays I think we will look elsewhere next time.
Stayed 1 night in Nov 2025

6/10 Okay

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Would've been nice if housekeeping had stopped by the room instead of skipping it.
Stayed 3 nights in Sep 2025

6/10 Okay

Juliana

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Very good value!
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice. The room was clean and breakfast was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Stayed 2 nights in Nov 2025

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Messed up reservations and then had to come downstairs twice due to tv remote.
Stayed 2 nights in Nov 2025

8/10 Good

leia

Stayed 1 night in Nov 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and they just remodeled the rooms. They were comfy and affordable.
Stayed 1 night in Nov 2025