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Best Western Pocatello Inn

3.0 star property

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Photo gallery for Best Western Pocatello Inn

Business centre
Lobby
Indoor pool, pool loungers
Lobby
Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Hot tub
  • Bar

Explore the area

View in a map
1415 Bench Rd, Pocatello, ID, 83201
  • Place, Portneuf Medical Center
    ‪2 min drive‬
  • Place, Idaho State University
    ‪2 min drive‬
  • Place, Holt Arena
    ‪3 min drive‬
  • Airport, Pocatello, ID (PIH-Pocatello Regional)
    ‪8 min drive‬

Room options

Suite-2 Queen Beds, Non-Smoking, Oversized Room, Third Bed Is A Sofabed, Microwave And Refrigerator, High Speed Internet Access

  • Sleeps 6

Queen Room

  • Sleeps 2

View all photos for Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Standard Room, 1 Queen Bed, Non Smoking (Small Room) | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility Accessible Queen Suite with Bathtub

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Suite

  • Sleeps 4

Pet Friendly Queen Suite

  • Sleeps 4

Small Queen Room

  • Sleeps 2

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About this property

Best Western Pocatello Inn

Hotel in Pocatello with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Pocatello Inn offers 97 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Pocatello Inn. During your stay, you'll be close to Pocatello Idaho Temple. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Idaho State University and a few minutes from Standrod Mansion
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Pocatello Inn offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Best Western Pocatello Inn also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Pocatello hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 3 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (41 km) of the property will not be allowed to check in
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Pocatello
Best Western Pocatello Inn
Pocatello Best Western
Pocatello Inn
Best Western Plus Cottontree Hotel Pocatello
Best Pocatello Pocatello
Best Western Pocatello Inn Hotel
Best Western Pocatello Inn Pocatello
Best Western Pocatello Inn Hotel Pocatello

Best Western Pocatello Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1006 reviews
Rating 8 - Good. 331 out of 1006 reviews
Rating 6 - Okay. 160 out of 1006 reviews
Rating 4 - Poor. 70 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mallory

Stayed 1 night in Aug 2025

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does the Job

Hotel is good. Walls and ceiling a bit outdated and feel like they’re going to cave in any second. The carpet also felt a bit dirty, but it does the job. It was clean enough and also the staff was nice.
Stayed 1 night in Aug 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Place is older, but staff was friendly, and room and hotel was clean.
Stayed 1 night in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

CAREY

Travelled with family
Liked: Staff & service
We felt the property must be in the process of changing hands because it was becoming run down and the was some new building started the told of Comfort Inn coming soon.
Stayed 1 night in Aug 2025

8/10 Good

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly. It’s an older hotel but very clean!
Stayed 1 night in Aug 2025

8/10 Good

Edd

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was traveling in rv so parking was good, room was last on1st floor by exit door nosey with the smokers and construction workers and truck drivers leaving for work
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a little hard. Really enjoyed the location.
Stayed 1 night in Aug 2025

8/10 Good

Billy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price. Clean. Huge rooms

Fantastic hotel. Beautiful rooms. Clean.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Business traveller
Liked: Amenities
Perfect for one night
Stayed 1 night in Aug 2025

6/10 Okay

Colby

Business traveller
Liked: Staff & service
Was okay. Dirty and outdated
Stayed 1 night in May 2025

10/10 Excellent

Nicholas, Waikoloa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place good food at the bar
Stayed 1 night in Aug 2025

4/10 Poor

hayden

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly and helpful staff, but this place is WORN OUT!
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultimately great for a night or two. Unfinished and what looks abandoned Hotel next door very unsightly. Inconvenient stairs and hill but Friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Anthony Ciana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Fran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was nice. Staff not helpful. No ice machine and he tells me there's one on the second flood. I travelled 8 hours to get there now i have to go on a treasure hunt?
Stayed 1 night in Aug 2025

8/10 Good

JoAnn, Kalispell

Travelled with partner
Liked: Cleanliness, amenities
I'm a 76 year old woman, and I had to carry my suitcases up and down stairs. No elevator. I requested a first floor room but was told none were available. The room and bed were very comfortable. Nice bar with good food. Good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Carissa

Disliked: Cleanliness, property conditions & facilities, room comfort

The absolute worst

Worst hotel I’ve stayed at in 15 years. The beds were like laying on bare springs and the fold out couch even worse- the mattress on it was 2 inches thick. My son opted to sleep on the floor- but it was wet from the fridge that was leaking. After that, he decided to sleep on our boat because it was more comfortable. The only source of AC was a fan that was incredibly loud. We had the choice of a loud fan that sounded like there was paper in it or, laying awake because it was 80 degrees and stuffy with it off. Needless to say, no one slept and we checked out early.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was showing a little age. The railing for the interior stairs seemed loose. Overall a nice place. The beds weee comfortable. The staff friendly. Parking lot is large enough to handle trailers. There is an Applebees restaurant within a few minutes walk.
Stayed 1 night in Jul 2025