DoubleTree by Hilton Portland - Tigard

4.0 star property

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Photo gallery for DoubleTree by Hilton Portland - Tigard

Premium bedding, down duvets, desk, laptop workspace
Bar (on property)
Exterior
Premium bedding, down duvets, desk, laptop workspace
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9575 Sw Locust St, Tigard, OR, 97223
  • Place, Washington Square Mall
    ‪7 min walk‬
  • Place, RedTail Golf Center
    ‪2 min drive‬
  • Place, Wineries of Washington County Oregon
    ‪3 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪29 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(83 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

King, Junior Suite

8.8 out of 10
Excellent
(8 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

King, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Fireplace

8.6 out of 10
Excellent
(9 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior King Suite with Fireplace

  • Sleeps 3

King Room

  • Sleeps 3

Queen Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 5

Mobility Hearing Accessible 2 Queen Room with Tub

  • Sleeps 5

Mobility Hearing Accessible 2 Queen Room with Roll in Shower

  • Sleeps 5

Mobility Hearing Accessible Junior King Suite

  • Sleeps 3

Mobility Hearing Accessible King Room with Tub

  • Sleeps 3

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 3

Junior King Suite

  • Sleeps 3

Similar properties

About this property

DoubleTree by Hilton Portland - Tigard

Hotel with an indoor pool, 8-minute walk to Washington Square Mall
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
DoubleTree by Hilton Portland - Tigard offers 101 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature down duvets and premium bedding. 39-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Tigard hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in June 2019.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Portland - Tigard. During your stay, you're just a quick walk from Washington Square Mall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Washington Square Mall and 11 minutes from Oregon Zoo
  • Pets welcome for a fee
DoubleTree by Hilton Portland - Tigard offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. Barbecue grills, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Portland - Tigard. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Portland - Tigard was completed in June 2019.

This 4-star Tigard hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Press NW Bistro & Bar – On-site bistro.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Press NW Bistro & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 1,496 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Renovated entire property - June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 15 per person
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Self-parking fee: USD 10.00 per day
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Inn Hotel Tigard
Phoenix Inn Tigard
Tigard Phoenix Inn
DoubleTree Hilton Hotel Portland Tigard
DoubleTree Hilton Portland Tigard
Phoenix Inn Suites Tigard Hotel Tigard
Phoenix Hotel Tigard
DoubleTree by Hilton Portland Tigard
DoubleTree by Hilton Hotel Portland Tigard
DoubleTree by Hilton Portland - Tigard Hotel
DoubleTree by Hilton Portland - Tigard Tigard
DoubleTree by Hilton Portland - Tigard Hotel Tigard

DoubleTree by Hilton Portland - Tigard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room quality concerns

First room we were in was not very good - 219 has two outside air conditioners on the pool roof making lots of noise plus the room air conditioner was not a quality product. Also the toilet flap was stuck with every flush. This room was not a typical Hilton experience. We moved to 210 and it was a much better experience- newer air conditioner and quiet.
Stayed 5 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Amenities
The staff was exceptional!! Loved the cookies!!
Stayed 1 night in Oct 2025

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Oct 2025

10/10 Excellent

carlos, Santa Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we were happy here
Stayed 2 nights in Oct 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little inn with resturants all around. Quiet . Nice continental breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, was very quiet and comfortable room. The only thing was there must have been a remodeling, the room was missing a couch, which wasn't needed but would have been nice. Everything was fantastic otherwise.
Stayed 2 nights in Oct 2025

6/10 Okay

Sammantha

Stayed 4 nights in Oct 2025

10/10 Excellent

JACKIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were awesome! Polite, professional and engaging. I would definitely stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great, and the fresh fruit was much appreciated!
Stayed 2 nights in Oct 2025

8/10 Good

waylon

Liked: Cleanliness, staff & service, property conditions & facilities
The bar was closed and no reason why, was disappointed with that😭
Stayed 1 night in Oct 2025

2/10 Terrible

John, Silver City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mildew in the shower Towels like sandpaper (exfoliate?) Room didn’t get cleaned by housekeeping Side entrance door doesn’t close automatically, found left open multiple times (security issue) Rooms by Greenberg road are VERY noisy at night (semi trucks delivering to mall nearby?) Both workstations/computers in lobby not working Breakfast cost $15 (not good) Parking is $10 and there is no other good options nearby Front desk employee on Saturday morning was extremely rude to me I received a text msg from the manager (automated?) asking how my stay was going and I replied with some of the details above and received no response to my msg
Stayed 4 nights in Oct 2025

4/10 Poor

Dawn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The shower floor was literally black. The area in our "suite" where a couch should be consisted of a bench with two ratty vinyl ottomans on either end of it.
Gross shower floor
Couch?
Worn furniture
Stayed 1 night in Oct 2025

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were friendly and efficient. The overall property was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

melissa

Iman was to greet. The room were clean, I was flabbergasted how everything
Stayed 1 night in Oct 2025

10/10 Excellent

Mina Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Iman was very kind and welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

sem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Sep 2025

8/10 Good

Tresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin Duane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Sep 2025

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk, Iman was very friendly and made us feel welcomed at check in. Our room was clean and comfortable and other than needing some extra towel's adequately supplied with comfortable linens and pillows. I would stay here in the future
Stayed 2 nights in Sep 2025