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Residence Bene

3.0 star property

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Family Room (Quintuple) | 1 bedroom, in-room safe, desk, blackout curtains
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View in a map
Praha 1 - Staré Mesto Dlouhá 48/721, Prague, 11000
  • Old Town Square
    ‪6 min walk‬
  • Prague Astronomical Clock
    ‪8 min walk‬
  • Wenceslas Square
    ‪11 min walk‬
  • Prague (PRG-Vaclav Havel)
    ‪17 min drive‬

Room options

View all photos for Double Room

1 bedroom, in-room safe, desk, blackout curtains

Double Room

9.2 out of 10
Wonderful
(64 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Living room | LCD TV

Triple Room

8.2 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room (Quintuple)

Family Room (Quintuple) | 1 bedroom, in-room safe, desk, blackout curtains

Family Room (Quintuple)

9.2 out of 10
Wonderful
(17 reviews)
  • 27 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

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About this property

Residence Bene

Family-friendly hotel with free breakfast and 24-hour front desk
A bar/lounge, a coffee shop/cafe and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, a 24-hour front desk and a computer station are on-site.
Residence Bene offers 53 air-conditioned accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Prague hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Residence Bene. During your stay, you're just a quick walk from Old Town Square. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Old Town Square and Prague Astronomical Clock
  • Airport, train station pick-up and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Residence Bene. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Prague hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 22 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 33 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 22 per night
  • Crib (infant bed) fee: EUR 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Residence Bene offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bene Residence
Residence Bene
Residence Bene Hotel
Residence Bene Hotel Prague
Residence Bene Prague
Residence Bene Hotel Prague
Residence Bene Hotel
Residence Bene Prague
Residence Bene Hotel Prague

Residence Bene Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 1001 reviews
Rating 8 - Good. 399 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Stayed 6 nights in May 2025

2/10 Terrible

Niamh

Disliked: Property conditions & facilities, room comfort
Very basic Hotel should definitely not say exceptional on Hotels.com nice friendly staff but average Hotel
Stayed 3 nights in May 2025

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

joanalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a nice stay for one night, close proximity to everything… we can come back again
Stayed 1 night in May 2025

6/10 Okay

Rubiela

Travelled with family, Travelled with group
Liked: Staff & service
Bad bed
Stayed 3 nights in May 2025

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Pratik Shailesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. The reception team is super sweet. Thank you for s nice stay!
Stayed 1 night in May 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd definitely stay again!

I had really nice stay here. The staff at the welcome desk were super friendly and checkin and out was very quick. My room was very spacious, clean and modern. Even though my stay was only a few days they daily came and cleaned and change sheets & towels (which isn't very eco friendly but it was nice to see them care). I had a strong wifi service ans the desk only 24 hrs for any needs. I was on the 6th floor but the lift worked fine. Breakfast is the standard continental so no surprises and to be expected. My room was right by the stairs and opposite the lift so occasionally I could hear some noise from other guests but not often as the hotel does have a quiet after 10pm policy. Honestly I can't really complain, the location is in the middle of old town and within 15 mins of all major tourist sites. On arrival they recommended me a bunch of restaurantd/cafe to visit and pdf walking routes that would take me to major sights (eg. The castle) and small more unique sites
Stayed 3 nights in May 2025

2/10 Terrible

Zdenka

Disliked: Amenities, property conditions & facilities
Property was loud , my room was next to elevator shaft making constant loud noise. Even white noise didn’t help it! I requested a change of the room but was informed that all other available rooms were also next to the elevator. Do not come here if you wish to get good night sleep before your early flight. Also breakfast needs some work, especially pastry. Czechs do have some good pastry but what you offer is not it! I won’t be back …
Stayed 1 night in May 2025

10/10 Excellent

Coleman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Chul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, walking distance to main attractions. Staff on reception very helpful with directions, advice etc.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ahmet Husnu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of Prague and easy to reach all touristic places by walking. Its clean with helpful staff
Stayed 4 nights in Mar 2025

8/10 Good

Peter, Prague

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Mar 2025

10/10 Excellent

Owen

Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all great really good place to stay was a great location close to most things
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Erol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kahvaltısı iyi idi.Old Town'a yakın.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located if you’re looking to be within a 15 minute walk of all of the old town whilst also being easily accessible. There was a strong smell of cigarettes every time we would enter the room, my guess was the intake fan for the AC and heating was near the front door, where a lot of people would go to smoke. This being said, opening the window for a couple minutes soon cleared the issue. Staff are very friendly and provided useful information about popular sites and restaurants. The shower door had certainly seen better days, hanging on by a plastic thread but the rest of the room was well maintained so would assume it was just our room with that problem. Overall if I was to return to Prague I would choose the hotel for its location and their hospitality.
Stayed 4 nights in Feb 2025

4/10 Poor

Igor

Liked: Staff & service
Disliked: Cleanliness, room comfort

Problems with cleaning

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for sight seeing and shopping with great connections for public transport as very close to tram and metro.Rooms where very clean and comfortable and a great shower as well. Breakfast was ample and a had a good selection to set you for the day ahead. Staff were all pleasant and helpful at all times. Fully recommened and would certainly stay again.
Stayed 4 nights in Jan 2025

6/10 Okay

Hannah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff are all pleasant & it’s in very good location. Bed are quite firm. Loads of space in triple room. The floor however is filthy, out white socks are now black.
Stayed 3 nights in Jan 2025

10/10 Excellent

Wazina

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Pawel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025