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Quality Hotel and Conference Center

2.5 star property

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Photo gallery for Quality Hotel and Conference Center

American cuisine
Lobby
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Fitness facility
Seasonal outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
3350 Big Laurel Hwy, Bluefield, WV, 24701
  • Mercer Mall
    ‪6 min drive‬
  • Bluefield College
    ‪6 min drive‬
  • Bluefield State College
    ‪6 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Hotel and Conference Center

Pet-friendly hotel connected to the convention centre in Bluefield with free breakfast
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool.
Quality Hotel and Conference Center offers 118 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Quality Hotel and Conference Center, you'll be connected to the convention centre and within walking distance of Montvale Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Center Cafe
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 5-minute drive from Montvale Park and 5 minutes from Mercer Mall
  • Pets welcome for a fee (restrictions apply)
Quality Hotel and Conference Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3948 square feet (355 square metres) and includes conference space. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Hotel and Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Bluefield hotel.

Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.
Center Cafe – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Center Cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,948 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Bluefield
Quality Hotel Bluefield
Quality And Conference Center
Quality Hotel and Conference Center Hotel
Quality Hotel and Conference Center Bluefield
Quality Hotel and Conference Center Hotel Bluefield

Quality Hotel and Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 144 out of 618 reviews
Rating 8 - Good. 175 out of 618 reviews
Rating 6 - Okay. 144 out of 618 reviews
Rating 4 - Poor. 101 out of 618 reviews
Rating 2 - Terrible. 54 out of 618 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Renovations needed

The building is in need of a total refit ! The hallways old dirty carpets , no cable and the room was dirty carpets , dirt in corners and bathroom old and damaged . The bed was clean and good so that’s why we actually stayed ignoring everything else , plus we put a chair against the door as it looked like someone could easily break in . The outside doors would not open with our keys , again told it needed repair. This does not reflect on the girl at the eedk, she was great ! .
Stayed 1 night in Apr 2025

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I believe deodorizer to give room a fresher smell would help improve the smell of the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Clay

Business traveller
Liked: Cleanliness, staff & service
Rooms are to far from the check in. Tv's are small and not smart tvs. Restaurants in the area are limited at best. Bluefield i am.afraid is stuck in a time warp and so is this hotel. I could smell the stinch of years of cigarette smoking in my room even though the hotel is smoke free.
Stayed 1 night in Mar 2025

4/10 Poor

Tracy

Stayed 1 night in Mar 2025

6/10 Okay

Kim

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Disappointed

Not very clean very poor breakfast not a lot to offer
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room wasnt clean, but did get another, breakfast was pretty sad.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was really nothing unique about the property just a regular hotel but the staff is very friendly and I enjoyed my stay there I will stay with this chain again thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Maurice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lance

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The place is very out dated. Old carpet, paint peeling off the walls inside. The breakfast isnt worth staying for. No protein offered. Just toast, waffles, cereal, or an orange. They do offer juices. It was a confortable place to stay. Just geimy and old.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dequan

Liked: Staff & service
Place was quiet, close to plenty of stores and restaurants. The bar connected to it was great!
Stayed 2 nights in Feb 2025

6/10 Okay

Tammy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room had wet rugs, smoke smell, no internet connection and tv not working. Very nice person at desk handed us a cable to reconnect to try with tv which did not work. Asked to switch rooms and was given a new room with dry rugs, no smell, tv working, weak internet but great shower. Booked online with Expedia to use One Key $ and wondering if that affects room quality choice. Have to give mixed review.
Stayed 1 night in Feb 2025

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dominik

Stayed 2 nights in Feb 2025

10/10 Excellent

Marco Tulio

Stayed 2 nights in Jan 2025

8/10 Good

Mary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
The property vending machine didn't work, the ice machine in our hallway didn't work. the outside door was not locking, out room door had a plate falling off so we could not deadbolt it. They are remodeling some rooms, so I think they are working on fixing things. All the staff were very nice and helpful. The free breakfast left a lot to be desired. Very basic.
Stayed 1 night in Jan 2025

6/10 Okay

Patrick

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality.

Jessica and the staff were awesome. Exemplary application of relevant skills and kindness. Truly a well ran and kept hotel. Very friendly and helpful in helping, make out stay, comfortable and pleasant.
Stayed 4 nights in Jan 2025

8/10 Good

Darrin, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Marie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice. But the facility was very old and worn. Building needs a complete renovation
Stayed 1 night in Nov 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service
The refrigerator, TV and lights were not plugged in on the right side of the room. The pillows are very small. Other than that the staff were very friendly and helpful. Bar staff was amazing. Very nice bar atmosphere....
Stayed 2 nights in Nov 2024