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Quality Hotel and Conference Center Bluefield

2.5 star property

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Photo gallery for Quality Hotel and Conference Center Bluefield

American cuisine
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Fitness facility
Seasonal outdoor pool
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
3350 Big Laurel Hwy, Bluefield, WV, 24701
  • Place, Montvale Park
    ‪3 min drive‬
  • Place, Bluefield State College
    ‪6 min drive‬
  • Place, Winterplace Ski Resort
    ‪33 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Hotel and Conference Center Bluefield

Pet-friendly hotel connected to the convention centre in Bluefield with free breakfast
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool.
Quality Hotel and Conference Center Bluefield offers 118 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Quality Hotel and Conference Center Bluefield, you'll be connected to the convention centre and within walking distance of Montvale Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Center Cafe
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 4-minute drive from Montvale Park and a few minutes from Walnut Grove Cemetery
  • Pets welcome for a fee (restrictions apply)
Quality Hotel and Conference Center Bluefield offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3948 square feet (355 square metres) and includes conference space. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Hotel and Conference Center Bluefield. Free self parking is available.

Smoking is allowed in designated areas at this Bluefield hotel.

Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.
Center Cafe – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Center Cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,948 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Bluefield
Quality Hotel Bluefield
Quality And Conference Center
Quality Hotel and Conference Center Hotel
Quality Hotel and Conference Center Bluefield
Quality Hotel and Conference Center Hotel Bluefield

Quality Hotel and Conference Center Bluefield Reviews

Reviews

6.8
Rating 10 - Excellent. 155 out of 660 reviews
Rating 8 - Good. 184 out of 660 reviews
Rating 6 - Okay. 151 out of 660 reviews
Rating 4 - Poor. 109 out of 660 reviews
Rating 2 - Terrible. 61 out of 660 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Stayed 1 night in Aug 2025

8/10 Good

Jorge

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

geof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Brie and the other two Managers have made our stay for inconvenient reasons very comfortable. They looked after us as if my Daughter and me were family. At a time we needed kindness. They more than delivered! We love them! And not to forget the gentleman Manager who helped us in a big way. They are all Outstanding!!
Stayed 1 night in Aug 2025

10/10 Excellent

geof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to take this opportunity to highly commend your staff at the Bluefield, WV location. They are absolutely stellar in every aspect. My Daughter and I were stranded and the Managers, Brie, and the other two Ladies on staff made us feel at home all things considered. And they went farther than the "extra mile" to make sure my Daughter was well taken care of. OUTSTANDING!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Stayed 2 nights in Aug 2025

6/10 Okay

Patrick

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Head broad was sticky not very clean and no internet in our room
Stayed 1 night in Aug 2025

6/10 Okay

TIna

Stayed 1 night in Jun 2025

4/10 Poor

Ryan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dated and not in great condition.
Stayed 1 night in Jul 2025

6/10 Okay

Randi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It did not look as nice as the pictures show. The AC didn't work in the first room they put us in, then the 2nd room the toilet wouldn't stop running. Both rooms smelled like mildew. The comforter was stained and the topper and comforter both had cigarette burns in them. All the ice machines were out of order. The swimming pool is not open at all. The breakfast only had cereal, oatmeal/grits, and waffles. The road up to the hotel and around it is rough with potholes. I honestly was pretty disappointed considering it cost $258 for 2 nights. The front desk workers were nice.
Stayed 2 nights in Aug 2025

6/10 Okay

Alex

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
When we checked in they had pee and hair on the side of toilet.
Stayed 3 nights in Jul 2025

4/10 Poor

Chuck

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wished I could say the visit was enjoyable.but I can’t The facility seem to be very run down.
Stayed 1 night in Jul 2025

2/10 Terrible

Stefanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sebrina, Huntington

Stayed 2 nights in Jun 2025

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jun 2025

2/10 Terrible

Anastasia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The 2 rooms were filthy with stained dirty carpet and furniture. The only cleaned thing were the beds cause we checked them real good. The 2 rooms i booked smell was musty and mildew could have been mold. Too bad i didnt have the money to go to another hotel or i would have
Stayed 1 night in Jun 2025

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
it was good
Stayed 1 night in Jun 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor

Check in was easy but room was musty and smelled like smoke and there was mildew on the shower and shower curtain and hair on the wall of the shower! The room was so humid that the bedding felt damp and so did the carpet. Called the desk and asked for an extra set of towels but never received. Restaurant was ok and convenient but the continental breakfast was substandard.
Stayed 1 night in Jun 2025

8/10 Good

Kenyatta

Liked: Cleanliness, staff & service, room comfort
The first room the a/c wasn’t working. I ran into the manager in the hallway and she was so helpful. Moved me to another room that was not only Updated but smelled better and the A/c worked amazing. Wish I would have gotten her name she really is great at her job. 😁
Stayed 1 night in Jun 2025

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty microwave, dirty sock in bed means bed wasnt changed after last checkout, dirty/moldy&musty smelling shower curtain all shows lack of attention to housekeeping. Freezer totally froze up with ice. Spoke with front desk about some of the issues and all she gave was lackluster excuses no apologies for any inconveniences at all. Beds were changed and shower curtain was replaced which did take care of the musty smell in the bathroom. Pool didnt work which was very disappointing as it is summer time and no where did it state the pool would not be avaliable until i asked upon check in. Nonsmoking is ment for cigarettes only because the halls smelled of pot each night. Pictures attached of dirty/moldy shower curtain & build up gunk in the microwave. If the area wasnt where i needed to be i would have just moved to another hotel. Never again will i make the mistake and stay at this property. Also beware no elevators !!!!
Stayed 2 nights in Jun 2025

8/10 Good

jean

Travelled with family
Liked: Staff & service
Staff was awesome - restaurant was nice, staff was friendly Hotel was ok needs some updating Bed was great mattress was very comfortable Would stay again Pool area was nice but pool need some help!
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Jessica the GM was absolutely amazing, we arrived early before check in after traveling all day and she waived the early check in fee and had a room ready for us!
Stayed 2 nights in Jun 2025

8/10 Good

Cheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an average stay for a quick night. Quiet and safe area. Rooms were average. Check in was great. Staff was very friendly.
Stayed 1 night in May 2025

2/10 Terrible

Franklin

Business traveller
Looked like MS -13 was having a convention in the parking lot around back. One guy was cussing out his Cooler that was sitting on a table outside. No one was around, he was literally talking to his beer cooler and hitting it. Random Mexicans were watching peoples cars in the parking lot, a lot of Wrecked looking vehicles, in the back parking lot near the Door I had to use to access the building to get to my room. For $106 a night, I feel like I got ripped off! I hope that the Breakfast is decent, in the morning, but I’m not expecting much, from what I e already seen and heard so far! My Door lock is Broken, and not secure! It’s literally broken off the door inside the room like there was forced entry at one time before! I feel like I can’t even sleep in the beds because of the funk already in the room. Supposedly this is a Non Smoking room, yet the Comforter has a cigarette burn 🔥 in the cover!!! The only thing going for this hotel, is the Lady at the front desk was sweet as she could be!!! Bless her heart! Ironicly the name of this hotel is “QUALITY Inn” 😳
Cigarette Burn 🔥 on Blankets, yet they claim it’s a Non Smoking room!!!
More carpet stains
Multiple stained carpets all over and beside the beds from who knows what!!!
Dirty door
Stayed 1 night in Jun 2025