2/10 Terrible
Pia
Business traveller
4 Dec 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DONT STAY HERE!!!!!!!!!!!!!!!!!!
This was hands-down the worst hotel experience I have ever had, and that is saying a lot. The Millennium Hotel should be ashamed of the conditions they allow guests to stay in.
My room had roaches, the entire floor reeked of stale cigarette smoke, and the space was literally falling apart. Basic cleanliness and maintenance are nonexistent here. It honestly made me question whether the room had even been cleaned between guests.
As if that wasn’t enough, a package delivered to the hotel was returned opened, tampered with, and handled without any sense of responsibility or professionalism. When I tried reaching a manager about the issues — multiple times — management was completely unreachable, hiding behind “not available” or “in a meeting” excuses. I never got a single response, even after emailing the hotel manager directly
And the final insult: when Expedia contacted the hotel to request a simple, reasonable adjustment for all of this, the Millennium refused to appropriately adjust my bill. Not even the bare minimum. No accountability, no apology, nothing. Then Mr Velker had NO ISSUES making himself available to charge my credit card when Expedia called.
This place is dirty, mismanaged, and careless with guests’ property. Do yourself a favor and stay literally anywhere else. The Millennium Hotel is a disgrace to hospitality.
Pia
Stayed 21 nights in Oct 2025