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Hampton Inn & Suites Roanoke-Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Roanoke-Downtown

Studio, 1 King Bed, City View, Corner | Mountain view
Desk, blackout curtains, free cots/infant beds, free rollaway beds
Exterior
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
27 Church Avenue SE, Roanoke, VA, 24011
  • Center in the Square
    ‪3 min walk‬
  • Berglund Center
    ‪16 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪3 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Mountain View, Corner

Studio, 1 King Bed, Mountain View, Corner | View from room

Studio, 1 King Bed, Mountain View, Corner

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View, Corner

Studio, 1 King Bed, City View, Corner | Mountain view

Studio, 1 King Bed, City View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Roanoke-Downtown

Hotel in Roanoke with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Hampton Inn & Suites Roanoke-Downtown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Roanoke-Downtown. During your stay, you're just a quick walk from Arts Council of the Blue Ridge. Free breakfast, free WiFi in public areas and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Arts Council of the Blue Ridge and Art Museum of Western Virginia
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Roanoke-Downtown. For a fee, parking is available.

This Roanoke hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 8.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Roanoke Downtown Hotel
Hampton Inn Roanoke Downtown
Hampton & Suites Roanoke
Hampton Inn Suites Roanoke Downtown

Hampton Inn & Suites Roanoke-Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis, Midlothian

Travelled with family, Business traveller, Travelled with group
Nice property clean and convenient to downtown
Stayed 1 night in Feb 2025

8/10 Good

Aaren

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

james

Stayed 1 night in Feb 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!

The hotel was within walking distance to what I needed. Check-in was easy and it felt safe. I liked the added feature of having to use my keycard before the elevator would go up to the rooms. The room was very spacious and met all of my needs. The free breakfast was also nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Choice in Downtown Roanoke

An clean, modern hotel with an excellent location. King room w/balcony was huge, well appointed and very comfortable. The blackout drapes were a nice addition to a good nights sleep.
Stayed 1 night in Feb 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness
Very convenient location and the breakfast is good!
Stayed 1 night in Feb 2025

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room with a big balcony in downtown Roanoke. Very clean.
Stayed 1 night in Jan 2025

8/10 Good

tia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Stayed 2 nights in Jan 2025

10/10 Excellent

james

Stayed 1 night in Feb 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

Rooms were clean and comfortable. Breakfast was a step above the minimum, but only one step above.
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing I left every chance we got. We spent 600 on 2 nights and the room was disgusting
Stayed 2 nights in Jan 2025

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, weird parking

Great hotel with super continent attached parking garage. The only downside was I had to walk out of the parking garage and around to the front of the hotel pulling my suitcase in the rain to go in. Seems silly to have the garage right in the back but no direct entrance to the hotel. But other than that, the hotel was nice and clean and breakfast was very delicious.
Stayed 1 night in Jan 2025

10/10 Excellent

Anna Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was convenient and the parking that is attached to the property. The staff was friendly and hotel was clean. Would visit again!
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and Staff were excellent. I strongly recommend it. What I did not like was that I made my reservation through Expedia and when I checked out the Facility charged me less than Expedia.
Stayed 3 nights in Jan 2025

8/10 Good

Cornelius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay that is walking distance from anything downtown. Very convenient!
Stayed 3 nights in Jan 2025

10/10 Excellent

james

Stayed 2 nights in Jan 2025

10/10 Excellent

Wingate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything. Would definitely recommend it
Stayed 1 night in Jan 2025

4/10 Poor

Toni

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Room did not meet expectations

I booked a king-size balcony room but was initially given an interior room at check-in. When I returned to the front desk to request the balcony room I had reserved, the clerk informed me that online reservation requests were not communicated to them and that such requests need to be made at check-in. While I understood this, it was frustrating. I was then assigned a new room that overlooked the street but still didn’t have a balcony. At that point, I was too tired to go back downstairs to sort it out again and decided to let it go since it was only a one-night stay. Later, I discovered that the curtains in the room wouldn’t close completely. Despite my best efforts, the three curtain panels wouldn’t stay in place, and I ended up spending the night with light shining into the room. It made for an incredibly uncomfortable night and poor sleep. I’ve stayed at this hotel many times when visiting Roanoke for business and always had great experiences. This time, however, I was disappointed. My room was not as I reserved, even after requesting the change, and the issue with the curtains made the stay unpleasant. I’m hesitant to return after this experience.
Photo of curtains not closing
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property last minute and it turned out great! It was easy to get to and had restaurants within walking distance. Staff was very helpful!
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Sara, WILLIS

Stayed 1 night in Dec 2024

2/10 Terrible

Ross

Stayed 3 nights in Dec 2024