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Tru by Hilton Rocky Mount

2.5 star property

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Photo gallery for Tru by Hilton Rocky Mount

Terrace/patio
Lobby
Free daily buffet breakfast
Lobby
Room, 2 Queen Beds | Individually decorated, individually furnished, desk, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

View in a map
255 Gateway Blvd, Rocky Mount, NC, 27804
  • Place, Nash Day Hospital
    ‪12 min walk‬
  • Place, Rocky Mt Medical Park
    ‪15 min walk‬
  • Place, Nash General Hospital
    ‪15 min walk‬

Room options

View all photos for Room, 1 King Bed

Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4

View all photos for Mobility Accessible-Two Queens with Tub

Individually decorated, individually furnished, desk, free WiFi

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

View all photos for Hearing Accessible Room With 2 Queen Beds And Bathtub

Individually decorated, individually furnished, desk, free WiFi

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

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About this property

Tru by Hilton Rocky Mount

Hotel in Rocky Mount with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site.
Guest accommodation at Tru by Hilton Rocky Mount offers air conditioning. Each accommodation is individually furnished and decorated. Plasma televisions are featured in guestrooms.

This Rocky Mount hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Rocky Mount. During your stay, you'll be within walking distance of Nash Day Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and coffee/tea in a common area
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Nash Day Hospital and Nash General Hospital
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Tru by Hilton Rocky Mount also features a 24-hour fitness centre, coffee/tea in common area, and a front desk safe. Self parking is free.

This Rocky Mount hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per person, per stay
  • Destination fee: USD 120.93.
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Rocky Mount Hotel
Tru by Hilton Rocky Mount Rocky Mount
Tru by Hilton Rocky Mount Hotel Rocky Mount

Tru by Hilton Rocky Mount Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 381 out of 640 reviews
Rating 8 - Good. 138 out of 640 reviews
Rating 6 - Okay. 51 out of 640 reviews
Rating 4 - Poor. 33 out of 640 reviews
Rating 2 - Terrible. 37 out of 640 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alicia

Travelled with family
Liked: Property conditions & facilities, room comfort

Friendly staff and a good place to stay!

This is an easy off and on 95 making it a great place for a stop over on a road trip. We’ve stayed here before and will be back. Room was not as clean as it’s been in the past but nothing concerning.
Stayed 1 night in Aug 2025

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great choice great value

The hotel is well kept with ample parking, nearby the main roads and food options. The staff was cordial and quick to help with check in. The facility and room was clean and easy to navigate to and from.
Stayed 1 night in Aug 2025

8/10 Good

Corrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Shontae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given full stars if i didn't find a used crumbled napkin in my room underneath the nightstand beside the bed. Overall, the hotel was very clean, staff were friendly and kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Few good restaurants walkable
Stayed 1 night in Jun 2025

8/10 Good

Marvin, Irvington

Good stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made sure you had everything you needed.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many breakfast choices
Stayed 1 night in Aug 2025

8/10 Good

Don

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Efficient. Friendly. Clean. Accessible from highway
Stayed 1 night in Aug 2025

8/10 Good

Cammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jong Eon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Linda, Silver Spring

Liked: Cleanliness, property conditions & facilities
I like the location of the property. Unfortunately, I couldn't get the room I wanted on the top floor. Also, at 7am yesterday someone was trying to get into our room and we kept telling them they had the wrong room. That was a little unsettling to keep hearing somone trying to come into the room.
Stayed 2 nights in Aug 2025

4/10 Poor

Nancy

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
When I arrived they could not find my room, I had reserved 2 rooms under one reservation and another room under a different reservation. The single reservation had been checked in and given the room assigned to me, not a big deal as it was my in-laws and the reservation was for my parents and myself. They apparently checked both rooms in when my parents checked in, again not such a big issue but still lots of confusion as the employees were confused on who was in what room. Biggest issue was that we checked in on a Thursday and checked out on Sunday, was told that housekeeping came every other day. Did not receive any housekeeping services the entire time that we were there for any of the 3 rooms. Actually used Food Lion bags to bag and remove our own trash as the trash can was very small and was full by Saturday. Did not have any shower gel in the shower, requested and shampoo was dropped outside of the door. Had to request towels as they were never replaced in the room nor were used towels removed. Ran out of toilet paper as there was only one partial roll at check in, again had to go to front desk to request. When we checked in the night stand was covered in a stick substance as well as the TV remote. I did speak with someone as we checked out and she did not seem concerned, she told me that housekeeping goes not come every day and I explained to her that we had been there since Thursday. I will say that my son enjoyed the pool & the lobby was cleaner than our room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alvester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eileen

Stayed 2 nights in Jul 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Post surgery pit stop

We stayed there for only a handful of hours as we were passing by and need to rest a bit however, it was an amazing experience beginning to end. The young man that checked us in was so polite and thoughtful. When we got to the room we needed help with the curtain and the gentlemen that assisted us from maintenance was TRUly :) an asset to the company. He went above and beyond to assist and furthermore, you can honestly tell in his voice and how he speaks that he is proud to work for that specific location. Great team and staff! Tru Hotel never disappoints but this one went above and beyond
Stayed 1 night in Jul 2025

4/10 Poor

LaChanda

Liked: Cleanliness, staff & service, property conditions & facilities
My bed sheets were unclean in a made up bed but Thomas was able to provide me with clean sheets
Stayed 2 nights in Jul 2025

10/10 Excellent

Pablo

Stayed 7 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Amenities
Clean. Staff was kind and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Abbey

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We like Tru hotels for the pool table in the lobby. We have stayed at the Fairfield Tru before and that one was better taken care of. Our room at the Rocky Mount Tru had hair in the shower and balls of hair on the floor. Sort of gross. Breakfast was good and Outback was an easy walk. Close to 95 for easy stop with travel.
Stayed 1 night in Jul 2025

10/10 Excellent

Pablo

Stayed 4 nights in Jul 2025

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