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Hotel Raffaello, Sure Hotel Collection by Best Western

Property class: 4
VIP Access

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Photo gallery for Hotel Raffaello, Sure Hotel Collection by Best Western

A terrace with a table and two chairs, overlooking a cityscape with historic buildings and a dome structure.
A modern hotel room with a bed, a desk, a chair, and a bathroom with a marble sink and mirror.
A grand lobby with a marble staircase, a reception desk, and a large painting of a cityscape.
A modern breakfast bar with a variety of food items and a coffee station.
A multi-story building with a classical architectural style, featuring ornate balconies and a symmetrical facade.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Via Urbana 3/5, Rome, RM, 00184
  • Place, Basilica di Santa Maria Maggiore
    ‪2 min walk‬
  • Place, Teatro dell'Opera di Roma
    ‪3 min walk‬
  • Place, Via Nazionale
    ‪5 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Economy Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Double Bed

A hotel room with a large bed, a wooden nightstand, a chair, and a wardrobe with a mesh door.

Economy Room, 1 Double Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

A hotel room with a bed, bedside table, lamp, and a small seating area with a chair.

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with a large bed, a bedside table, a lamp, a chair, and a door.

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Terrace

A hotel room with a bed, desk, chair, and a view of the outside.

Superior Room, 1 King Bed, Terrace

9.6 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 King Bed with Sofa bed (with Single Sofabed; Larger Room)

A modern hotel room with a sofa, a desk, a chair, a large mirror, and a bed.

Comfort Room, 1 King Bed with Sofa bed (with Single Sofabed; Larger Room)

9.6 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Raffaello, Sure Hotel Collection by Best Western

Along with a rooftop terrace, this smoke-free hotel has coffee/tea in a common area and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, limo/town car service and express check-in are on-site.
Hotel Raffaello, Sure Hotel Collection by Best Western offers 41 accommodations with minibars and a safe. A pillow menu is available. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Rome hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Raffaello, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Via Nazionale. Enjoy features like free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Via Nazionale and Roman Forum
  • Dogs welcome for a fee
Hotel Raffaello, Sure Hotel Collection by Best Western offers its guests a rooftop terrace, multilingual staff, and coffee/tea in common area. Public spaces have free WiFi. Hotel Raffaello, Sure Hotel Collection by Best Western also features dry cleaning/laundry services, limo service, and express check-in.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 16 for children
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Pet fee: EUR 30 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1QBZA52YG
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Raffaello
Hotel Raffaello Rome
Raffaello Hotel
Raffaello Rome
Hotel Raffaello Rome
Raffaello Rome
Hotel Hotel Raffaello Rome
Rome Hotel Raffaello Hotel
Hotel Hotel Raffaello
Raffaello
Hotel Raffaello
Raffaello, Sure Collection By
Hotel Raffaello, Sure Hotel Collection by Best Western Rome
Hotel Raffaello, Sure Hotel Collection by Best Western Hotel

Hotel Raffaello, Sure Hotel Collection by Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing! We loved the cappuccinos as well!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one of the newly remodeled rooms. It was wonderful, spacious, clean and modern.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Breakfast is good. Room is very clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Loved the croissants in the afternoon!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Lizbeth

Liked: Cleanliness, amenities, property conditions & facilities
Room and amenities were great!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Colosseum and Fontana de Trevi. Super nice staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it! Clean and newly renovated room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

rocco

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff - clean hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were amazing, especially the breakfast staff 👌
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great situated with Perfect service and great breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jake

Liked: Amenities
Great location and breakfast
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very friendly staff.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was basic, staff lovely. Room clean but two power sockets not working. Great location and price great so would stop here again. Is being renovated so hopefully the bar reopens soon.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Friendly staff. Breakfast very good. Central location. Clean rooms
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with several great restaurants close by.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Bikramaditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. We enjoyed our stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel in a walkable central area
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel could not fault
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel situated in a great location close to train station and many restaurants!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient and safe location. Staff and service were wonderful - would definitely stay here again!
Stayed 3 nights in Jul 2025