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Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

4.5 star property

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Relax by the pool surrounded by lush greenery and striped umbrellas.
Enter The Spa at Eilan, where a wrought iron gate leads to a serene reception area with comfortable lounge seating and lush greenery.
Relax in style with cushioned chairs and sofas under large umbrellas, surrounded by potted plants and arched windows.
Relax in style amidst elegant columns and comfortable seating, surrounded by lush greenery and natural views.
Enjoy a formal dining experience in this elegantly appointed room, featuring round tables set with fine china and comfortable seating.

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Breakfast available

Explore the area

Map
18603 La Cantera Terrace, San Antonio, TX, 78256
  • The Rim Shopping Center
    ‪14 min walk‬
  • Six Flags Fiesta Texas
    ‪17 min walk‬
  • The Shops of La Cantera
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy al fresco dining amidst lush surroundings and a warm fire feature.

La Cantera Resort & Spa

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (1020)
The price is €365
for 1 room
includes taxes & fees
8 Aug - 9 Aug
La Cantera Resort & Spa

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Luxury aparthotel with 2 outdoor pools and full-service spa
2 outdoor pools, a full-service spa and an indoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge. Each apartment features free WiFi and free wired Internet, plus a pillowtop bed and an LCD TV with cable channels. An iPod dock, a coffee/tea maker and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers 163 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, Access to hot tub, a steam room and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection. During your stay, you'll be within walking distance of The Rim Shopping Center. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa. Built in 2012, this luxury aparthotel has 163 apartments over 7 floors. Each apartment includes amenities such as free WiFi and a pillowtop bed.
  • Each apartment offers a pillowtop bed, an iPod docking station and an LCD TV
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Indulge with body scrubs, manicures and pedicures or facials at the spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 2-minute drive from The Rim Shopping Center and a few minutes from La Cantera Golf Club
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this aparthotel measures 11000 square feet (1022 square metres) and includes a conference centre. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection. Parking is available for a fee.

This Mediterranean San Antonio aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection has a restaurant on site.

Languages

Arabic, English, French, Spanish

Property amenities

Pool/Spa

  • 10 treatment rooms
  • 2 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Pool cabanas (surcharge)
  • Pool loungers
  • Prenatal massages
  • Sauna
  • Steam room
  • Swedish massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Car recommended
  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed: USD 75 per night

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock
  • TV in common areas

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference centre (11,000 square foot of space)
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Wedding services

Location highlights

  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Basketball
  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor tennis court
  • Yoga classes
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 163 units
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Garden
  • Housekeeping (on request)
  • Mediterranean architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 125
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 75 per day
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Hotel Spa Ascend Resort Collection
Bluegreen Vacations Eilan Hotel Spa Ascend Resort Collection

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1011 reviews
Rating 8 - Good. 208 out of 1011 reviews
Rating 6 - Okay. 102 out of 1011 reviews
Rating 4 - Poor. 61 out of 1011 reviews
Rating 2 - Terrible. 43 out of 1011 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bryan

Stayed 1 night in Mar 2025

8/10 Good

Hector

Stayed 2 nights in Apr 2025

10/10 Excellent

Diondre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet friendly staff
Stayed 3 nights in Apr 2025

4/10 Poor

Yves

Business traveller

Disappointing experience

First off, This hotel listing should be updated as some of the services listed on this site are no longer offered. I chose this hotel for the closeness to my point of interest. The hotel doesn't offer an area shuttle service (as listed on the property page) The hotel is secluded and require transportation. The hotel has a conveniant store that closes at 8Pm, a restaurant that close at 9pm. No room service. If you're hungry past 9Pm, uber eats is your only choice. i tried 3 of the 4 restaurant on the domain, located on the backside of the hotel, they all close at 9pm and were all pretty bad quality, Uniko, Al Taco were horrible, food & service. The italian place was much better. The lobby looks luxurious but that where the "Luxury" ends.The rooms (based on mine) can you some retouch& better pillows. No room service, no way to get a snack past 9pm. After my first night, I requested for my room to be refreshed, i was told by the front desk that this is a time share hotel and housekeeping are not allowed in the rooms, they could however drop off fresh towels if needed. Using any ride app was aslo a challenge as they all took from 10 to 15 min to pick up and the rides cost over $10 for a 1.5 mile trip. This might be perfecrt for retires looking to use all the sports activities this "hotel" offers.
Stayed 3 nights in Apr 2025

2/10 Terrible

Mauro

Business traveller
Disliked: Cleanliness, staff & service, amenities
Very disappointing experience — won’t return. The staff was extremely rude and unhelpful. They didn’t bother explaining anything about the property or activities, just handed over a folder with information. The checkout process was especially bad — they knocked on the door, called the room, and hung up, all to rush me out. They even charged $40 for a 40-minute late checkout, which was ridiculous. Also, be aware: the restaurants around the property close at 9 PM, so if you want a nice dinner, you’ll have to drive into the city. Overall, it felt rushed, unwelcoming, and not worth it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

April

Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Stayed 2 nights in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Feb 2025

8/10 Good

Eun Suh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym
Stayed 1 night in Feb 2025

10/10 Excellent

Stacie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Heidi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money...book SUPER 8

Looks fancy...might be...but sounds like someone is coming in to rape or kill you in your room when you stay here. room is super 8 quality clean...not a place i would take a kid for sure no little convenience place to buy snacks etc...and unless you wanna tip the valet everytime you leave they only have valet parking. staff is clearly not happy to be there. This is like flying american when you can fly Southwest...staff clearly gets treated like crap by management, owners so it just trickles down...dont waste your time or money. Stay at Super 8 I promise you will be happier and save money!
Stayed 1 night in Feb 2025

2/10 Terrible

carlos, Grapevine

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
We checked in Thursday mid-afternoon and promptly given our hotel pass key. We went to our assigned room only to discover the room was handicapped accessible, which I am not nor did I request. I tried calling the front desk from the hotel room but the cordless telephone was dead so I went to the front desk to request a non handicapped room. I was told “sorry, we are sold out and can’t provide any other accommodation”. I expressed my concern that the room given to me needs to be available for someone who really is handicapped but the clerk didn’t seem to be interested in resolving this matter. The room was incredibly dusty and the countertop on night stands and desk area had water glass stains from the previous guest. The bathroom shower was open concept for easy wheelchair accessibility which meant there was no shower curtain so when taking a shower, water is just splashing everywhere. No way to stop water from running all over the bathroom floor. Not even a floor mat was offered so you had to lay a towel on the floor so you wouldn’t slip and bust your rear end. Because it is a handicap shower, the shower head was a lot lower so you had to squat under the shower head. Then when I was taking a shower, I learned the attached soap dispenser was totally empty and had to use the small bar of soap that is provided to wash your hands at the sink. After showering, I was looking for a hook or towel rack to hang your towel but NOTHING is provided. NOT impressed with this hotel or staff
Stayed 2 nights in Feb 2025

4/10 Poor

Martha, Laredo

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
It's an overpriced hotel that offers nothing. Just a small room. They overcharge for your stay once you get there.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. We went during the off season so it wasn’t very busy. We will definitely return. We did enjoy the spa. The Razul treatment is great for couples.
Stayed 1 night in Jan 2025

4/10 Poor

Richard

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel itself is weird. 1. Its valet only. 2 they have this odd check in window where they say the room will be available "between 4 and 7" which is not published in advance. Check out is 10am, not 11. We asked for 11 and got it. So it's strange. It is just really dated and has an old feel to it despite this not being there very long. The front office staff were not exactly friendly. It's just a weird hotel all around. Area around it is also odd....like an apartment complex that is uninhabited. Bright spot is Piatti restaurant close by.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacque

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This was a quick spa day for our birthdays. The spa was wonderful. Hotel staff is great and the property is still in great shape. We stayed here a few times when it first opened up so I was interested to see if the hotel would looked dated but it does not.
Stayed 1 night in Jan 2025

10/10 Excellent

Anahi

Stayed 3 nights in Dec 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a hidden gem
Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay!

I would definitely NOT recommend staying at this “hotel”. They charged an additional resort and mandatory valet parking fees when we checked in that were not part of the original price. They also would not clean our room, empty the trash or provide any type of turn-down service. When we called to ask why, they stated that they don’t provide that service and if we wanted the trash removed we should bag it and place it outside the room door on the main hallway. That is disgusting!!! They were kind enough to bring clean towels but only after we asked for them. I would definitely stay away from this hotel unless you don’t mind cleaning your own room and paying additional fees
Stayed 2 nights in Dec 2024