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Grand Bay Hotel San Francisco

4.0 star property

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Photo gallery for Grand Bay Hotel San Francisco

View from property
Creator video
Sun deck
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Place, Marlin Park
    ‪11 min walk‬
  • Place, Hiller Aviation Museum
    ‪18 min walk‬
  • Place, Museum of San Carlos History
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking (View)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, Smoking (View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Smoking (View)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 2 Double Beds, Smoking (View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Smoking

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Smoking

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, rainfall showerhead, designer toiletries

Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, rainfall showerhead, designer toiletries

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Grand Bay Hotel San Francisco

Waterfront hotel with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Grand Bay Hotel San Francisco offers 421 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Bay Hotel San Francisco. During your stay, you'll be within walking distance of Marlin Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy pool views while dining at Waterside Grill & Lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from San Mateo County Event Center and 6 minutes from Kaiser Permanente Redwood City Medical Center
  • Pets welcome for a fee
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Waterside Grill & Lounge – Overlooking the pool, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 56.85 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.74 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 29 per person
  • Covered self-parking fee: USD 30 per night
  • Pet fee: USD 56.85 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

gwenette

Stayed 1 night in Oct 2025

2/10 Terrible

Francis

Liked: Cleanliness, property conditions & facilities
The bar and restaurant close at 10pm. The coffee shop had a sign that indicated it would be closed for 30 minutes at 10am. Staffing seemed to be light. My assigned room was occupied (I was able to access the room with my key) The same thing happened to another guest. There seem to be some kinks that need to be worked out during the transition to Marriot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Parth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sized rooms and bathrooms. Prompt staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, staff was friendly and helpful. Beautiful setting
Stayed 1 night in Oct 2025

10/10 Excellent

Timory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, safe area, great restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Grand Bay Hotel in San Francisco, which has just transitioned into a Marriott property—a promising change that I think will only enhance the experience moving forward. From the moment I arrived, the staff stood out. They were incredibly attentive, accommodating, and genuinely pleasant throughout my stay. Their professionalism and warmth made a real difference. Although I didn’t get a chance to dine at the restaurant in the evening, I did try the breakfast. It was decent—nothing extravagant, but fairly priced and in line with local standards. The same goes for the drinks in the evening: good value and a relaxing atmosphere. My room on the 9th floor was very comfortable. While the decor felt slightly dated, everything was spotlessly clean, and the view over the water was absolutely beautiful—definitely a highlight. One of the unexpected joys of my stay was the nearby boardwalk. I happened to visit on a gorgeous day, and it was perfect for a long, peaceful stroll. It added a lovely touch to the overall experience. All in all, I would happily stay here again. With the Marriott transition underway and such a strong team already in place, I’m confident this hotel is only going to get better.
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Stayed 1 night in Oct 2025

10/10 Excellent

Dreka

Stayed 4 nights in Jul 2025

10/10 Excellent

Stacy

Stayed 3 nights in Sep 2025

8/10 Good

smita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice surroundings.
Stayed 1 night in Sep 2025

10/10 Excellent

Cecile

Business traveller
Liked: Cleanliness, staff & service, amenities
Location is great and the staff are friendly and very personable. This is truly a benefit as the hotel has undergone several ownership transitions since I started visiting about a decade ago. Facilities are undergoing renovation a floor at a time, so some rooms are better than others. However the restaurant is great, with seasonal menu changes, and the location adjacent to the lagoon has wildlife and nice walkability.
Stayed 2 nights in Sep 2025

10/10 Excellent

mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
nice gym
Stayed 3 nights in Sep 2025

10/10 Excellent

alex

Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew, Austin

Liked: Cleanliness, staff & service
Staff is excellent and friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick accommodating and easy friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Marisol

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms really clean and cozy
Stayed 2 nights in Sep 2025

8/10 Good

Deanna

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Check-in / reception was great! Very friendly and helpful! Good food and food options in the restaurant, also very quick! Gym is decent for a hotel, appreciated the variety of equipment. Counters in the room were not cleaned, there were rings from cups there before.
Stayed 1 night in Sep 2025

2/10 Terrible

Sonya

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 2 nights in Sep 2025

4/10 Poor

Ruari

Stayed 2 nights in Sep 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

rhonda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the whole night and I enjoyed the room!
Stayed 1 night in Sep 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service love the staff very friendly and bar staff excellent service with the food
Stayed 3 nights in Sep 2025