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Grand Bay Hotel San Francisco

4.0 star property

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Photo gallery for Grand Bay Hotel San Francisco

Breakfast, lunch, dinner served; pool views
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Exterior
Interior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

View in a map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Place, San Mateo County Event Center
    ‪5 min drive‬
  • Place, Stanford University
    ‪16 min drive‬
  • Place, Filoli
    ‪16 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Smoking (View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Smoking (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Double Beds, Smoking (View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

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About this property

Grand Bay Hotel San Francisco

Waterfront hotel with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Grand Bay Hotel San Francisco offers 421 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Bay Hotel San Francisco. During your stay, you'll be within walking distance of Marlin Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy pool views while dining at Waterside Grill & Lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from San Mateo County Event Center and 6 minutes from Kaiser Permanente Redwood City Medical Center
  • Pets welcome for a fee
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Waterside Grill & Lounge – Overlooking the pool, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 56.85 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.74 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 29 per person
  • Covered self-parking fee: USD 30 per night
  • Pet fee: USD 56.85 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1000 reviews
Rating 8 - Good. 189 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel / Body Odor in Lobby & Restaurant

Good beds. Good pillows. Great maid service. Great location. The lobby and restaurant smells of body odor.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chau

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

mkrtich

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 4 nights in Jul 2025

6/10 Okay

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t find binle
Stayed 4 nights in Jul 2025

8/10 Good

Lissette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The manager is beyond amazing; she’s the reason it didn’t feel right. But the room was dirty tho
Stayed 3 nights in Aug 2025

8/10 Good

Wolfgang, El Dorado Hills

Liked: Cleanliness, amenities, property conditions & facilities
Food was very good. The beds were clean and comfortable. Looks like the Merriott hotel chain will probably purchase the location.
Stayed 2 nights in Aug 2025

8/10 Good

Angel

Stayed 1 night in Aug 2025

10/10 Excellent

riley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the surrounding areas can be pretty busy and cause travel times to take much longer than expected. Especially Downtown San Francisco. Having a much quieter, modern, comfortable, and more laid back place to get back to and relax definitely helps. It’s centrally located to multiple popular areas, including the SF airport, Palo Alto/Stanford University, Half Moon Bay, Golden Gate Bridge, etc. I would definitely stay here again if I have a need or desire to return to the region.
Stayed 8 nights in Jul 2025

2/10 Terrible

Melody

Travelled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property not far from many stores and resturaunts.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place to visit and good service drinks a little too pricey but good
Stayed 2 nights in Aug 2025

6/10 Okay

Jessica

Disliked: Room comfort

Bed is rock hard

The hotel is located in a quiet area surrounded by businesses. However, it’s also located near a small airport for personal planes and those are very noisy and heard often during the day. Only an Issue for those that sleep during the day. Nice view of lagoon. Convenient self parking. Lobby is very nice, with bar, and cafe. Disappointed with the room, weird musty smell in room. The water pressure in the shower is almost non existent. When the toilet clogged, and a request was made at the front desk for help, no one came to fix the toilet. The mattress is rock hard, with a pillow topper on top. Which is somewhat ok for back sleepers. If you’re a side sleeper you will be in pain. The AC doesn’t work well which forces you to crank the window open. You will hear your neighbors hotel doors slamming shut, constantly. Thin walls. Bedding was clean and white, same with towels. Overall room cleanliness was good. Parking is $30 a night. Overall, for the price it’s decent, but I doubt I will stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Cary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The beds were terrible. They both had springs coming up and we went to the chiropractor each day because of it. We’re not able to change rooms. Very loud and when asked two weeks in advance to my stay what room type I would like I sent it in twice and did not receive what I requested.
Stayed 5 nights in Jul 2025

2/10 Terrible

Bernardo

Stayed 1 night in Aug 2025

10/10 Excellent

Gurbhej

Stayed 1 night in Aug 2025

8/10 Good

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are really nice but the bed in our Junior suite was old and saggy in the middle. We complained to the management about the state of the bed and they said oh yeah, we've been hearing lots of complaints about the beds so I think that that is in need of an upgrade. Other than that, it's a nice hotel. It's a little bit worse for wear but they said they were going to do a remodel soon.
Stayed 1 night in Jul 2025

10/10 Excellent

Suraj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2025

8/10 Good

Michael J, Pleasanton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Bathroom had no fan. Bed was old and too soft.
Stayed 4 nights in Jul 2025

8/10 Good

Gopi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like room size is small for that big property. Staff is very good, location clean and all good
Stayed 2 nights in Jul 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful and serene. A perfect place to relax. The walking path was beautiful and the grounds were clean and well kept. The staff was friendly and helpful. I would stay here again.
Stayed 1 night in Jul 2025

4/10 Poor

Alejandro

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms are dusty and clearly dated. Bathrooms unclean. Staff is great, very amicable and accommodating.
Stayed 4 nights in Jul 2025

4/10 Poor

Mimi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The lobby is gorgeous. They’re in an industrial area so there are huge companies everywhere. The room is average. The bed that I had must be 20 years old. It was sunk in the middle hard as a rock creed with springs.
Stayed 1 night in Jul 2025