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Hillsdale Inn

3.0 star property

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Reception
Standard Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, bed sheets
Exterior
Outdoor pool
Outdoor pool

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Bar
  • Housekeeping

Explore the area

View in a map
477 E Hillsdale Blvd, San Mateo, CA, 94403
  • Place, Hillsdale Shopping Center
    ‪15 min walk‬
  • Place, San Mateo County Event Center
    ‪16 min walk‬
  • Place, Casanova Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hillsdale Inn

An outdoor pool, coffee/tea in a common area and free newspapers are available at this inn. Free continental breakfast and free self parking are also provided. Additionally, a picnic area, ATM/banking services and multilingual staff assistance are on-site.
Hillsdale Inn offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

40-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the inn include an outdoor pool.
During your stay at Hillsdale Inn, you'll be within walking distance of San Mateo County Event Center. Free breakfast, free self-parking and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, multilingual staff and an ATM
  • 14 minutes by foot from San Mateo County Event Center and a 4-minute drive from San Francisco Bay
Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Hillsdale Inn. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Mateo inn.

Guests are served a free continental breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in some public areas: Free internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM

Early check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hillsdale Inn

Hillsdale Inn San Mateo

Hillsdale Inn Inn

Hillsdale Inn San Mateo

Hillsdale Inn Inn San Mateo

Hillsdale Inn Reviews

Reviews

5.0
Rating 10 - Excellent. 85 out of 935 reviews
Rating 8 - Good. 153 out of 935 reviews
Rating 6 - Okay. 187 out of 935 reviews
Rating 4 - Poor. 197 out of 935 reviews
Rating 2 - Terrible. 313 out of 935 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Disappointed? A little

We we not even sure we had gotten the right room. The beds were not queen size like in the reservation. 1 made a terrible amount of noise when you moved around on it. The cleanliness was questionable. The pool had very limited hours but looked clean. Overall a NO frills place.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best at a reasonable price. Hands down.

A very nice hotel for the price. I would book again every time. It was quiet. Clean linen. I got a nice sized room with balcony, there was a nice pool and a bench complete with bhuda statue. Hotel owner was very helpful with booking and checkin times and went the extra mile helping with my late check in. Very nice well kept hotel. I encountered not a single issue or anything seedy. A genuinely nice budget hotel that i hope stays around, even with a change in ownership. Would have loved to see the sports bar up and running. :)
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good night sleep nice and clean room thanks
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing that i would say i liked the property was discosting with squocky bed and cocroches in the room and no wakeup call or front desk after 8 pm till 10 am no breakfast and no AC stuff eas stolen from my car in the parking lot but they told me thair are not responsible the shower was dirty bathrooms ware not sanitysed bed was making squicky noises and was super unconfirtible staff ware rude and unprofessional the roof looked like it had a leak at some point but nobody cared to fix it no dining or room service was provided
Stayed 3 nights in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Wow, these guys are something else. If I could give negative stars I would! Service and attitude was so bad it turned comical! Almost straight out of a bad sitcom! We were about 130 miles from the location when some lady named Stephanie called and said if we don't get there by 8pm our hotel room would expire and we wouldn't get our money back. First off, there was nowhere on the expedia website that stated this under the hotel description. If we knew we would have made sure to get there sooner. This Steph lady was rude and unnecessarily combative. We decided to stop and stay somewhere else that night but arrived at the hotel the next day. Once there we found out Stephanie wasn't even the manager as she had lied she was. I also purchased breakfast with the room and get this...yall ready? She said there's a coffee maker in your room and here's a packet of oatmeal! Lord I can't make this up! We stayed the second night because we were too tired to find another hotel but please please please stay away from this place! I don't even know how it's still in business! I have to now request a refund from my credit card company. I don't understand how this type of fraud businesses verified by expedia and offering to people.
Stayed 3 nights in Jun 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Their Wi-Fi signal didn't reach the room, it was only available around the front desk area. Tried to call the front desk from the room several times and they never pick up. No AC in the room.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their daily house keeping room is clean and tidy
Stayed 6 nights in Apr 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
the carpet was very smelly and the place overall needs maintenance, looks dirty
Stayed 3 nights in Mar 2021
Verified

8/10 Good

Corinne

Liked: Cleanliness, staff & service, room comfort
big room with refrigerator and microwave; good price and nice a quiet
Stayed 21 nights in Jan 2021
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service
I've been staying here for almost a year and it's perfect for my needs. Let me make this clear for the price don't expect too much out of this place. Beds are comfortable and house keeping is done daily but there's no a/c. They do provide a plug in fan & heater. Everything works its just an old place you still get a regular standard key to open room. Room comes with tv microwave mini fridge and a coffee maker. Rooms are pretty standard and convenient but if you're looking for something modern and up to date, luxury this is definitely not your choice!
Stayed 2 nights in Dec 2020
Verified

2/10 Terrible

Verified traveller

I never see the Hillsdale Inn don’t have air conditioning and heater They used small heater and regular air Not phone call in office Not good for stay
Stayed 4 nights in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar, un poco antiguo quizás, pero las habitaciones muy acogedoras.
Stayed 1 night in Dec 2020
Verified

6/10 Okay

Ignacio

Liked: Cleanliness, staff & service, room comfort

Hillsdale Stay

Front office is amazing and very helpful!
Stayed 4 nights in Oct 2020
Verified

6/10 Okay

Travler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean ,old and no internet during the 3 days that I stayed there. Good location nice people at the reception.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, room comfort

Best front desk employee’s we’ve come acrossso far

Mia & Krista both front desk are amazing! They will accommodate anyway they can. Always with a smile! Place it’s self is older but for the price it’s just what ya need! Fridge & microwave in your room as well with no extra charge nor do you pay for parking or WiFi!
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay we enjoy it we stay there for working purposes. Its clean everything works fine. Plenty of parking.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PRICE. LOCATION. CLEAN. CUSTOMER SERVICE.PARKING.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Affordable

Based on the low price for the area and the run-down exterior, I was expecting a dirty, broken room; however, I was very surprised how clean the room was. Fairly new carpet, clean walls and floors, decent bathroom and shower, working fridge and microwave.
Stayed 5 nights in Mar 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting facility, need upgrade, at least a little paint and cleaning.
Stayed 3 nights in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Internet Wifi was very unstable. Facility is very old...
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaning is impeccable and everyone is nice. In the process of getting better. Easy to find and close to many stores and restaurants. The beds a little uncomfortable but the rooms are huge and has all the amenities you need when staying in a hotel
Stayed 28 nights in Feb 2020
Verified

4/10 Poor

Sherrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean enough. Microwave dirty when i got there things wernt probably ready
Stayed 4 nights in Mar 2020
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel. Not heated, you better bring your own heater. If you are on the first floor holes in bathroom windows will make you visible from outside especially in the evening, and you cannot completely close them!!
Stayed 14 nights in Mar 2020
Verified

2/10 Terrible

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room was very cheap and I can see why... very ghetto looking, inside and outside, the bathtub was peeling off they definitely need to be remodeled, I wouldn’t stay there again
Stayed 5 nights in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was excellent. But there were too many little things that got in the way, and I shouldn't have to deal with. The key didn't work, and got stuck in the door. The bathroom was DIRTY. Mold in the shower, something was leaking on the bathroom floor, and made it very slippery. I will not go back.
Stayed 1 night in Mar 2020