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Palihotel San Francisco

3.5 star property

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Photo gallery for Palihotel San Francisco

Suite, Multiple Beds (The Two Bedroom) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Flat-screen TV
Room, 1 Queen Bed, Accessible | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Business centre
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
417 Stockton St, San Francisco, CA, 94108
  • Place, Union Square
    ‪2 min walk‬
  • Place, Palace Hotel
    ‪6 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (The King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed (The King)

10.0 out of 10
Exceptional
(17 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (The Queen)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed (The Queen)

8.6 out of 10
Excellent
(43 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (The King Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed (The King Suite)

8.8 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (The King Suite ADA)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (The King Suite ADA)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (The Two Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, Multiple Beds (The Two Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Palihotel San Francisco

Beaux Arts hotel in San Francisco with a 24-hour front desk
This smoke-free hotel features self parking, a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Palihotel San Francisco offers 82 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palihotel San Francisco. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • 13 minutes by foot from Moscone Convention Center and a 3-minute drive from Lombard Street
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Palihotel San Francisco. For a fee, parking is available. A complete renovation of Palihotel San Francisco was completed in October 2019.

This 3.5-star San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 45 per night; includes in/out privileges)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (85 centimetre high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlie Palmer Mystic Hotel
Mystic Charlie Palmer
Mystic Charlie Palmer San Francisco
Mystic Hotel
Mystic Hotel Charlie Palmer
Mystic Hotel Charlie Palmer San Francisco
Crescent San Francisco Hotel
Mystic Hotel San Francisco
Mystic San Francisco
Mystic Hotel by Charlie Palmer
Mystic Hotel
Palihotel San Francisco Hotel
Palihotel San Francisco San Francisco
Palihotel San Francisco Hotel San Francisco

Reviews

Palihotel San Francisco Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 337 out of 617 reviews
Rating 8 - Good. 138 out of 617 reviews
Rating 6 - Okay. 62 out of 617 reviews
Rating 4 - Poor. 50 out of 617 reviews
Rating 2 - Terrible. 30 out of 617 reviews

Reviews

10/10 Excellent

Sihan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place
Stayed 1 night in Aug 2025

10/10 Excellent

Dakota

Stayed 4 nights in Aug 2025

10/10 Excellent

Sara

Stayed 3 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Comfort in the Heart of San Francisco

Our recent stay at the Palihotel San Francisco was everything we hoped for in a home away from home. The hotel’s unique charm and stylish decor gave it real character, and its location made exploring the city effortless. It was easy to grab a rideshare, and we were within walking distance of several popular spots for food and drinks. One standout feature was the vintage elevator—one of the oldest in the city—which added a nostalgic touch to our stay. Check-in was seamless, thanks to Rachel, who made us feel instantly welcome. We’ll absolutely be back!
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible

We checked in Friday night and realized our AC in the room was not working. We were given a fan for the night and was told an engineer would take a look at the thermostat in the morning. The next day, on our way out for breakfast, we checked with the front desk and were told there are no engineers on weekends. The lady working told us to come back at 12 when a new room would be available. At this point, 3 front desk staff know about the broken AC in our room and when we came back to the hotel to switch rooms, we were told we needed to bring all of our stuff to the lobby and go through the check in process again but we had plans we needed to get ready for and couldn’t waste more time. We felt like we weren’t taken care of properly or being prioritized and the situation could have gone more smoothly if it was handled that Friday night. Or handled while we were gone for 2 hours at breakfast. Not only was the room hot especially after our showers and getting ready, we had to open the door wide open to the hallway to let hot air out, the beds are uncomfortable (not soft, at all) and every single pillow was flat. Overall, I would never come back to this hotel ever again and would never recommend it. Look elsewhere or good luck!
Stayed 2 nights in Aug 2025

4/10 Poor

Stephen

Business traveller
Liked: Cleanliness
It is a reasonably pleasant hotel. I did not sleep a wink. Despite the double glazing, a construction site started up outside. The soundproofing internally is below par. The bed and sheets were brilliant, however, if you like pillows like enormous marshmallows, and I don’t, you will have a swell time. I don’t think I will come back.
Stayed 1 night in Aug 2025

10/10 Excellent

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator had issues, but worked. My problem was the plumbing. Our toilet clogged twice. The 2nd time the maintenance person told us not to flush toilet paper! At least that happened the morning we were leaving. The rooms are fine but small.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kelley

Stayed 1 night in Aug 2025

8/10 Good

Josue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Noah

A chaotic check in followed by non-functioning AC left for an uncomfortable stay and I would not come back. Some cute design elements but this place has a long way to go on the hospitality front. They gave me a room by the trash areas so waking up to large trash bins moving around was not fun.
Stayed 1 night in Jul 2025

6/10 Okay

Jess

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
so cute & aesthetic. decent location (right around is like a city center, maybe not the nicest vibe in my opinion) but then 2 minute walk to china town which is amazing!!! very central!! The biggest thing was the noise, you could hear EVERYTHING. If you are a light sleeper, I do not recommend. It took me hours to fall asleep every night since it was so noisy. Other than that, I recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Huilong

Stayed 2 nights in Jul 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful old hotel that they have made very nice and comfortable The staff is quick about service and so friendly it's a great little place to stay especially for the nostalgia One of the oldest hotels in San Francisco.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Teresa

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kayleigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you, Pali! My Stay was excellent.
Stayed 5 nights in Jul 2025

4/10 Poor

eric, Pasadena

Stayed 1 night in Jul 2025

6/10 Okay

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Savannah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed at the Seattle Palihotel and loved it so we wanted to try the San Francisco one since they give vintage vibes. I love that the interior of the hotel does make you feel retro while it is aesthetically pleasing and clean. The lobby is very neat though small which we expected. This is an older hotel so don’t have the mindset that it is going to be like any other hotel chains. They have an elevator that is from 1910 and was really fun to experience. It was tiny but I am just grateful we didn’t have to climb 7 flights of stairs. The room was again very tiny but worked perfect for my husband and I. The bed and room was clean. Our room looked back at the building where we could just see pipes but honestly it was fine when the blinds were closed. Now for some things that put us off. We arrived at 1pm and couldn’t check in til 3pm. We had them hold our bags behind their magic curtain door. I needed to change so I asked to use a restroom. The front desk allowed me in through a door at the back of the hallway of the lobby, which lead to the hotels storage room, employee room I assumed as a few men were laying on couches back there, and a bathroom. The bathroom smelled strongly of urine and I was honestly afraid to touch anything back there. My recommendation is to just not use the lobby bathroom as it was a bit sketchy. The rooms AC was essentially non existent, so be prepared for the room to be hot. I couldn’t get the windows to open either which I assume for safety.
Stayed 3 nights in Jul 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service
Staff were wonderful. Hotel neighbor was ok; we woke up one night to police sirens and the cops saying hands up.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of everything. That's cool.
Stayed 1 night in Jul 2025