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Staypineapple, An Elegant Hotel, Union Square

4.0 star property
VIP Access

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Photo gallery for Staypineapple, An Elegant Hotel, Union Square

Lobby
Lobby lounge
Interior
Lounge
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
580 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Place, Warfield Theatre
    ‪6 min walk‬
  • Place, Union Square
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Drama)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Drama)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Persona)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Persona)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity With Communication Features)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity With Communication Features)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Starlet)

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible (Starlet)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Staypineapple, An Elegant Hotel, Union Square

Hotel with a 24-hour front desk, 7-minute walk to Warfield Theatre
Coffee/tea in a common area, a business centre and free use of bicycles are available at this smoke-free hotel. Other amenities include concierge services, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Staypineapple, An Elegant Hotel, Union Square offers 93 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

50-inch LED televisions come with cable channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Staypineapple, An Elegant Hotel, Union Square's great location. During your stay, you're just a quick walk from Union Square. Enjoy features like a business centre and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Amenities include a front desk safe, a business centre and multilingual staff
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Warfield Theatre and Grace Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You'll find a business centre on site. Staypineapple, An Elegant Hotel, Union Square also features multilingual staff, coffee/tea in common area, and concierge services.

This 4-star San Francisco hotel is smoke free.

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1913
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 29.95 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Staypineapple, An Elegant Hotel, Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

adrianne, denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! Great location! Comfortable bed!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Was very clean upon entry and staff did not enter when dnd sign was up
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful, rooms were quiet, beds very comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

Raja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the 2nd floor and it was extremely noisy. Awesome staff who was apologetic to the noise and the experience was great.
Stayed 4 nights in Sep 2025

8/10 Good

Gabriel, Sun Lakes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very comfortable and has a nice lobby area but the area around it has an issue with homeless people hanging around- a couple of times, we saw homeless men drop their pants around their ankles to pee onto walls! 😖 The hotel can't help what happens in the surrounding area but I doubt I'll be making another reservation here or nearby, based upon my experience.
Stayed 3 nights in Aug 2025

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Recently stayed at the Pineapple, and it was ok. The hotel and rooms are very clean and look new. Rooms are nice but small and it is a little noisy. They are pet friendly which is good for some. There is a bar in the lobby but it isn’t staffed during the week. Also no breakfast or food available. They do have a pot of coffee. This is a nice boutique hotel with new additional amenities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pros: cute concept and theme Bed and duvet covers Use of space in the room Updated rooms Fairly quiet in the hotel Cons: no breakfast or dinner No parking - the closest lot is not recommended and the one that I used was $38 a day and had to walk a two blocks away Not enough food options (imo) Many homeless wandering around Overall, I enjoyed the room itself but everything else was a miss for me. I do not think the price reflects what you get. I was drawn to the theming and didn’t do proper research before booking. Geary street is not as bad as the other streets around but there were many homeless wandering around every where you looked. They typically did stick to themselves but as a solo female traveler, I was uncomfortable having to walk that far to my car every day. I was always back in my room by 7PM each day (on purpose). I was surprised that there were absolutely food options in the hotel. The diner closest was $30 for French toast, sausage links, and OJ leaving me to have Starbucks every day. I wish I would’ve booked something further away from downtown with at least some food option and on site parking.
Stayed 5 nights in Sep 2025

6/10 Okay

akshay

Business traveller
Liked: Cleanliness, staff & service
VIP on my reservation but received nothing
Stayed 1 night in Sep 2025

4/10 Poor

Saureen

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: Bed, pillows and bedding are super comfortable! Lobby is beautiful and stylish Cons: Not very business friendly- Iron doesn't work, second iron still didn't work They don't offer I laundry or pressing Phone in room doesn't work to call downstairs Elevator extremely slow Shower water is warm not hot Room very small Area is surrounded by homeless, doesn't feel unsafe but certainly sketchy walking even 1 block
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms themselves were nice but area around the hotel was filthy and dangerous
Stayed 5 nights in Sep 2025

10/10 Excellent

Kelsea Daun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Alyssa joy

Stayed 2 nights in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great staff

Our stay was overall fine. The day before check in we received an email from the hotel letting us know that the elevator was down with no ETA and they gave as the option to cancel the booking without penalties. We decided to stay there and we did not regret it. Upon early check in they waived the resort fee and accommodated us in a lower floor. Check in was smooth and front desk agent was very nice. Rooms are small but comfortable. Area is a little rough but we did not have any issues and did not feel unsafe at any time. We would definitely stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

4/10 Poor

Yan Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Seems like a decent hotel before arrival, but we got very disappointed after we walked into our room. There's a strong weird unpleasant smell (likely mold) as soon as we opened the door. Our room is facing Geary St and the window is not soundproof at all, can hear cars go by when sleeping. The TV doesn't work neither, said they will send a maintenance person to fix it the next day and when we got back, it still doesn't work. We've stayed at lots 4 star hotels, this is definitely a disappointed one.
Stayed 3 nights in Aug 2025

2/10 Terrible

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
The TV was difficult to get going. It uses TV mirroring and wouldn't connect.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nerissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

María, Doral

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible! The elevador was broken and didn’t get fix during our 3 days stay, so we had to get up and down our luggage through the narrow stairs. The noise was terrible outside the hotel and in the hallways. The shower handle was broken and the shower door was out of its place so the water went all over the bathroom’s floor. The AC turn on and off all the time specially during the night. They sent someone and couldn’t do anything. They have to do so a serious maintenance to this place. I wouldn’t recommend to stay there.
Stayed 2 nights in Aug 2025

6/10 Okay

Connigene

Stayed 4 nights in Jul 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing noted that there are no food and bar options anymore but still a lovely hotel with great staff.
Stayed 2 nights in May 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Marisa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Minimal amenities but clean

My stay here was fine, but a little disappointing. Hotels.com shows that breakfast is served daily at the property, but this is absolutely false. It looks like the hotel used to have an active restaurant, but it doesn't anymore. There is coffee available. I stayed here so I could get breakfast included, so this was very disappointing and misleading. The daily amenity fee also seemed steep because the amenities were a bottle fill station, coffee, afternoon cookies, and wifi. Halfway through my trip the wifi died. The area is not great, you're almost in the tenderloin so watch where you walk. No one bothered me and I was able to find nice food nearby. The hotel was clean and the staff were friendly. If you can get a good price then you might enjoy your stay here. I would not stay here again.
Stayed 4 nights in Aug 2025