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Sercotel Hotel Europa

3.0 star property

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Photo gallery for Sercotel Hotel Europa

Front of property
Reception
Snack bar
Superior Apartment | Living area | Smart TV
Superior Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
San Martin, 52, San Sebastián, Gipuzkoa, 20007
  • Place, Concha Promenade
    ‪1 min walk‬
  • Place, Concha Beach
    ‪2 min walk‬
  • Place, Cathedral of the Good Shepherd
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment | Minibar, in-room safe, blackout curtains, soundproofing

Classic Apartment

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Apartment

Superior Apartment | Minibar, in-room safe, blackout curtains, soundproofing

Superior Apartment

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Room (Basic)

Basic Room (Basic) | Minibar, in-room safe, blackout curtains, soundproofing

Basic Room (Basic)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, blackout curtains, soundproofing

Classic Double Room

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, blackout curtains, soundproofing

Classic Triple Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Classic Twin Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Superior Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout curtains, soundproofing

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Sercotel Hotel Europa

Hotel with a restaurant, 6-minute walk to Concha Beach
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and concierge services.
Sercotel Hotel Europa offers 65 accommodations with minibars and a safe. Smart televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sercotel Hotel Europa. During your stay, you're just a quick walk from Concha Beach. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 1-minute drive from Concha Beach and 7 minutes from Donostia-San Sebastian Aquarium
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Sercotel Hotel Europa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.
On-site venue – This restaurant specialises in Basque cuisine and only serves lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight; EUR 25 per day; discounts available
  • Secured, covered parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Covered self-parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (492 ft away; open 8:00 AM to midnight)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Sercotel Hotel Europa San Sebastian
Husa Europa Hotel
Husa Europa Hotel San Sebastian
Husa Europa San Sebastian
Husa Europa Hotel San Sebastian - Donostia
Sercotel Europa San Sebastian
Husa Europa San Sebastián Donostia
Sercotel Europa
Hotel Sercotel Europa
Husa Europa
Sercotel Hotel Europa Hotel
Sercotel Hotel Europa San Sebastián
Sercotel Hotel Europa Hotel San Sebastián

Sercotel Hotel Europa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 344 out of 964 reviews
Rating 8 - Good. 409 out of 964 reviews
Rating 6 - Okay. 157 out of 964 reviews
Rating 4 - Poor. 42 out of 964 reviews
Rating 2 - Terrible. 12 out of 964 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daniela, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning lady did an excellent job. Property well located, but room pretty small. Breakfast average, coffee mugs dirty.
Stayed 4 nights in Oct 2025

10/10 Excellent

Orlando

Travelled with partner
Liked: Amenities
Great location. Friendly staff. Clean functional room. Would stay there again!
Stayed 4 nights in Oct 2025

8/10 Good

Juan, Yauco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel. The location is excellent, 2 minutes from La Concha Beach. It’s an easy 10 minute walk to the old town. Hotel staff were very helpful with information and restaurant suggestions.
Stayed 3 nights in Sep 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great position to explore San Sebastián both for La Concha beach and old town, the hotel is ok without being spectacular- fine for a 2 night stay - we didn’t eat or drink in hotel
Stayed 2 nights in Sep 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and courteous. Accommodations were comfortable. Breakfast was convenient. Walking distance to restaurants and events
Stayed 4 nights in Sep 2025

10/10 Excellent

Lisa, Edgewater

Stayed 2 nights in Sep 2025

8/10 Good

Paulina

Stayed 1 night in Sep 2025

8/10 Good

Erica

Liked: Cleanliness, amenities, property conditions & facilities
comfortable, clean, and very convenient location. staff were a bit chilly and could have been friendlier and more proactive. but fundamentally a fine hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

John Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. I’m hoping to return soon.
Stayed 4 nights in Sep 2025

10/10 Excellent

Terry

Excellent all around
Stayed 6 nights in Sep 2025

10/10 Excellent

Marichu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location!

Excellent location! The location is excellent! We coild see La Concha bay from our balcony. Our room was small but very clean. The staff are very nice. We would stay here again.
Stayed 3 nights in Aug 2025

6/10 Okay

Warren

Stayed 3 nights in Sep 2025

10/10 Excellent

Clery

Stayed 2 nights in Aug 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities
Excellent location! Super easy walk to so many useful places like La Concha, the old town, train station, etc.
Stayed 5 nights in Aug 2025

4/10 Poor

Niall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a nice clean entrance/lobby. Breakfast was lovely. However room had a damp smell and was very small and the bedsheets while probably were'nt damp, because the whole room smelt damp it felt as if they were
Stayed 2 nights in Aug 2025

10/10 Excellent

GEORGINA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely, friendly and helpful. The area is near the beach, and pretty quiet. The hotel was clean, centre area is a 10 minutes walk.
Stayed 4 nights in Aug 2025

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities

Poor night's sleep

On arrival a very warm welcome from Daniel on reception. Water and sweets on arrival which was nice. Our room looked lovely on arrival, with a little juliette balcony onto the road. The bed, for some reason, was on wheels which meant as soon as you moved on the bed the bed moved! We resolved this by putting the hand towels underneath the wheels to stop them moving. Unfortunately at night there was a lot of noise which kept us awake. We could hear conversatiins of the couple above us until at least 3.30 AM! the furniture was bei g moved around which we heard all the time. At 5 am both mornings we were woken by two men walking down the road shouting very loudly in what seemed an effort to wake as many people up as possible. All in all a lovely hotel in appearance but we had very little sleep.
Stayed 2 nights in Aug 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly marvelous superbly located hotel in a magical city mil gracias
Stayed 7 nights in Aug 2025

8/10 Good

Sean

Stayed 3 nights in Aug 2025

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Finding the hotel was difficult. GPS takes you somewhere different, hotel knew this so better instructions would have been appreciated. Not much for what they have for the gym. Room was very small, bathroom door almost touches the bed. Overall hotel was clean and a short 7 min walk to the beach and close to shopping so an excellent location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aug 2025

Had a great 4 days here. Close to the beach and bars.
Stayed 4 nights in Aug 2025

6/10 Okay

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , Great staff , close to almost everything , La Conxa Beach, restaurants , aquarium , shops. Very well located .
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

8/10 Good

Rangith

Stayed 3 nights in Jul 2025