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Hyatt Place Santa Cruz

3.0 star property

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Photo gallery for Hyatt Place Santa Cruz

Terrace/patio
Property video
Lobby
Bar (on property)
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Gym

Explore the area

View in a map
407 Broadway, Santa Cruz, CA, 95060
  • Ocean Street
    ‪2 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Santa Cruz Wharf
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

8.8 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(19 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(85 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(119 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Santa Cruz

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, valet parking and a business centre.
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable televisions are provided.

Bathrooms include a shower and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Santa Cruz. During your stay, you're just a quick walk from Ocean Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by foot from Santa Cruz Beach Boardwalk and a 4-minute drive from Monterey Bay
Hyatt Place Santa Cruz offers its guests an outdoor pool, Access to hot tub, and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. The business-friendly Hyatt Place Santa Cruz also features a terrace, a front desk safe, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 19 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 19.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Scott

Stayed 2 nights in Jun 2025

10/10 Excellent

Julie, Clovis

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Mahea

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay again!

Loved the space. Breakfast was delicious Pool and hot tub were nice. Fireside marshmallow making was yummy (but beware you have to pay $30 for 1 hour… that felt steep… likely wouldn’t do that again… took away 1 star for that and the fact I bought my own materials because they ran out. Seemed like it would’ve been free for that reason). The shower was clogged but they fixed it right away. Driving distance to great food and the boardwalk. Great place for business or for families.
Stayed 2 nights in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Valet parking was very nice, clean room that were spacious, staff also very nice, close walk to boardwalk and other restaurants/things to do
Stayed 3 nights in Jun 2025

6/10 Okay

Felipe

Stayed 1 night in Jun 2025

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel with a good location
Stayed 1 night in May 2025

6/10 Okay

Ute

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking through Expedia the hotels give you usually one of their worse rooms and tell you “thats what you reserved.” If we ask to change it. They tell you to contact the third party. This has happened to me now on 3 different occasions. The description on Expedia is the same as on the hotel website but the rooms are not. At this hotel we were put in the ADA room. The toilet was broken and the shower flooded the whole bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Mira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

The hotel was really good. The service was really good. We arrived around midnight and we got the room that we booked. The hotel came with breakfast which was a plus. Overall the experience was amazing and will come back.
Stayed 1 night in May 2025

8/10 Good

EDWARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good. the TV didnot work
Stayed 2 nights in May 2025

8/10 Good

Shaneel

Stayed 1 night in May 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay, I enjoyed the friendliness of all the staff. They were very attentive.
Stayed 1 night in May 2025

10/10 Excellent

Curtis

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were A+++
Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities
Everything was fantastic
Stayed 3 nights in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The traffic noise was a bit loud but overall the experience was very good.
Stayed 1 night in May 2025

10/10 Excellent

Jami

Liked: Amenities
Valet was super friendly and helpful! It was my first time in the area so they gave suggestions on where to go.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

10/10 Excellent

Karmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with great staff
Stayed 1 night in May 2025

8/10 Good

Rebecca

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Emi

Stayed 2 nights in Apr 2025

10/10 Excellent

Viktor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in Apr 2025