8/10 Hyvä
christiane
Matkusti perheen kanssa
19.10.2025
Everything was great except the employee at the check out. We didn’t check out online because we wanted to report a big leak in the bathroom. At the lobby, the employee pretended she didn’t see us, we had to call her and she come making the face of somebody unhappy and really annoyed. She didn’t even asked if we had a good stay. I told her about the leak, she didn’t ask any details about where, how… she just say she will send a maintenance men. Didn’t thank us for the information and with the same expressionless face, she told us the check out was done. Honestly, a robot would have done a better job. She shouldn’t be at the front desk if she cannot handle customers, particularly because we didn’t complain, we wanted to provide information to prevent a property damage. Besides her, everything was really nice but please, don’t let her at the customer service or train her to learn her job. She’s impacting the experience of our stay negatively.
christiane
Yöpyi 1 yön lokakuussa 2025






















