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Sheraton Santos Hotel

Property class: 4

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Photo gallery for Sheraton Santos Hotel

A modern indoor swimming pool with clear glass walls, metal railings, and a city view.
A spacious conference room with long tables, wooden floors, stone walls, and modern pendant lighting.
A modern reception area with a marble reception desk, wooden shelving, and a seating area with a sofa and chairs.
A hotel corridor with a pool on the right, wooden beams on the ceiling, and a bed with a canopy on the left.
An outdoor seating area with a blue sofa, two armchairs, and a small table. A tree and a building are in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Alameda Armênio Mendes, n°70, Aparecida, Santos, SP, 11035-260
  • Place, Praiamar Shopping Mall
    ‪1 min walk‬
  • Place, Aparecida Beach
    ‪8 min walk‬
  • Place, Ponta da Praia Beach
    ‪8 min walk‬

Room options

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, wooden headboard, and a glass partition with geometric patterns.

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(67 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds

A hotel room with two beds, a desk, and a large window offering a city view.

Classic Room, 2 Queen Beds

9.8 out of 10
Exceptional
(74 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

A bedroom with a large bed, a nightstand, a wooden wardrobe, and a bathroom visible through a window.

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern living room with a glass dining table, comfortable seating, a flat-screen TV, and a large window with curtains.

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

A Novotel hotel with a modern facade, large glass windows, and a welcoming entrance.
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  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,001 reviews
The price is €79
includes taxes & fees
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About this property

Sheraton Santos Hotel

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a complimentary children's club are on-site. Housekeeping is available on request.
Sheraton Santos Hotel offers 212 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary bathrobes. LED televisions are featured in guestrooms. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Santos Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Praiamar Shopping Mall. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at O Lagar Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Santos Harbor and 9 minutes from Gonzaga Beach
Sheraton Santos Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 11560 square feet (1074 square metres) and includes conference space. Spa services, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Sheraton Santos Hotel. Parking is available for a fee.

This 4-star Santos hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
O Lagar Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (BRL 55 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 65 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • O Lagar Restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 11 meeting rooms
  • 11,560 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Santos Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 165.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 65 per person
  • Valet parking fee: BRL 55 per day
  • Rollaway bed fee: BRL 165.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Sheraton Santos Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 794 out of 1002 reviews
Rating 8 - Good. 155 out of 1002 reviews
Rating 6 - Okay. 34 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, great staff, clean, overall great stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast in town, this is our Third time there… always perfect
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very friendly and helpful. Clean room , comfy bed, breakfast very good . Bar and restaurant nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing visit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was wonderful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Leandro

Liked: Cleanliness, amenities
Bom hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tari

Liked: Cleanliness, staff & service
Hospitality was great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff bent over backwards to help us with all parts of our stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Well located , amenities , elegance and high cleaning standards !
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Juliano

Liked: Cleanliness, property conditions & facilities
The best hotel in the planet
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was wonderful. Breakfast was delicious and varied. The supermarket and mall are across the street from the hotel, connected by a walkway. The staff was extremely helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mehran

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Breakfast spread was amazing. Great place to stay before or after the cruise.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and a convenient Hotel near the cruise port. Room service was great. The restaurant with the hotel was top notch and there is a mall right across the street. Wonderful stay and wonderful staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Alice Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Sheraton Santos once a year, definitely will be coming back
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

renata

Liked: Cleanliness, staff & service, property conditions & facilities
Execelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Excelente!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities
Outstanding Staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I RECOMMEND THIS ONE

Nice lovely hotel. Good location and close to port if going on cruise from Santos
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not eat there. Restaurant for dinner closed early.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ellen

Liked: Amenities, property conditions & facilities
Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff are the main reason why we will come back. I can’t say for bough about the staff - so knowledgeable and helpful. All of them - front desk, restaurant/bar, maintenance, etc. absolutely all of them.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Giane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Fidaa

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Feb 2025