4/10 Poor
ALICIA
Travelled with family, Travelled with pets
25 Aug 2025
This is the first Hampton in that we have stayed in that if they run out of something for the breakfast; that there were not accommodations made. For two days there we had no juice or water for breakfast. No apologies from staff for the inconvenience. They changed their rules for breakfast and posted it on small signs to 6-9. We were eating and it was 9:07; and a couple came down to eat. So they were getting things in the kitchen and Kelly fussed at Lisa in our presence. (service person by front desk person)Very unprofessional, the couple were going off the Hampton Weekend breakfast hours. Lisa was just trying to accommodate. The day before when we came for breakfast; a couple was locked out of their room for over 2 hours. My interaction with Kelly asking for a juice; she was not pleasant. They don't handle things with 100% satisfaction as their sign they display in the lobby that I have a picture of; that is a false. Would not recommend.
ALICIA
Stayed 3 nights in Aug 2025



















