4/10 Poor
Jacqueline
Travelled with family, Travelled with pets
24 Aug 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
My family and I booked 2 rooms, I’ve stayed at this location before and was quite disappointed with the cleanliness of both rooms. The toilets were dirty, the plates around the doorknobs were filthy and the refrigerator handles were disgusting. Luckily we are clean freaks and bring Clorox wipes everywhere so we were able to clean what was probably someone else’s fecal matter off both toilets and sanitize contact surfaces. I enjoy this line of hotels because of the kitchen but after finding a whole loaf of bread in one room I was scared to open the cabinets in the other room as it was clear the cabinets were not checked. I’ve worked in housekeeping at a casino before and it is hard work, you’re not given enough time to clean everything properly. This was probably an oversight by the housekeeping supervisor. We were also disappointed that there was no breakfast offered, thankfully we were not limited on options around the area. Grateful for the staff getting our rooms next door to each other, and I hope things are better for my next visit.
Jacqueline
Stayed 1 night in Aug 2025
