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JEN Singapore Tanglin by Shangri-La

4.0 star property
VIP Access

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Photo gallery for JEN Singapore Tanglin by Shangri-La

Hotel Jen offers a modern hotel experience with a swimming pool and hot tub.
Stylish corridors feature geometric patterned floors, elevator doors, and a spiral staircase.
Enjoy a stylish and functional space with a large dining table, comfortable bed, and modern desk area.
Relax in a stylish lobby with plush seating, a statement sofa, and lush greenery.
Relax in a spacious room with a large bed, tufted headboard, and a comfortable chair by the window, offering a view of the outdoors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Singapore Botanic Gardens
    ‪10 min walk‬
  • ION Orchard
    ‪12 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(45 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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4.5 out of 5, Wonderful, (1047)
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includes taxes & fees
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About this property

JEN Singapore Tanglin by Shangri-La

Hotel with a full-service spa, steps from Tanglin Mall
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
JEN Singapore Tanglin by Shangri-La's great location gets high marks from our customers. During your stay, you're just a quick walk from Singapore Botanic Gardens. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, body treatments or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Tanglin Mall and 8 minutes on foot from Gleneagles Hospital
JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
J65 – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38.00 for adults and from SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1006 reviews
Rating 8 - Good. 283 out of 1006 reviews
Rating 6 - Okay. 76 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

wayne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff in all sections of the hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Hou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walking distance to MRT line and a small but convenient connected shopping mall
Stayed 5 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

NEMAT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first family holiday in Singapore and our stay at JEN made it special for us. Staff are helpful and friendly. We are already planning to stay at JEN on our next Singaporean holiday 😊
Stayed 5 nights in Apr 2025

10/10 Excellent

Nella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Singapore

Overnight stay in transit to Europe. Comfortable and quiet. Taxi S $35 and approx 1/2 hour from airport. Lovely staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Gopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel good dining options clean rooms and modern. Not close to shops and eating places.
Stayed 1 night in Apr 2025

6/10 Okay

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the property was well situated. The food was good but we only ate breakfast each day we were there.
Stayed 5 nights in Apr 2025

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the quiet surroundings but dislike the hotel doesn’t has the laundry service anymore , hooked because it said has self laundry service.
Stayed 5 nights in Mar 2025

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. Extremely helpful and obliging staff. Thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Wey Xiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with amazing staff

We had a great experience staying here. The staff were friendly, check in was smooth, location of the hotel was great as it was just opposite an MRT station which is 1 stop away from Orchard. Rooms were clean and fully utilized with the gym and swimming pools available too. Our daughter ended up having a medical emergency during our trip and the front desk did their absolute best to assist us and make things easier during a stressful time. I would like to thank their front desk and their manager, James for all their help during our stay.
Stayed 4 nights in Jan 2025

6/10 Okay

Tuck Cheong

Liked: Cleanliness
The check in process was slow. First directed to kiosk check in but it didn’t work. Directed us to counter. Thinking they have sorted it out which they directed us to kiosk again. It didn’t work again. Finally another staff found our booking and sorted things out. Verbally given an upgrade ie to 3 beds but the extra bed didn’t matter to us but in fact reduced size of room for us to move around
Stayed 3 nights in Mar 2025

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Good Amenities Comfortable beds
Stayed 5 nights in Mar 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our holiday
Stayed 7 nights in Mar 2025

8/10 Good

Ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Wonderful hotel with Great Buffet in J65. All I are great except the room toilet has strong roaches smell despite spraying it with room fragrance spray. Otherwise a wonderful stay. Thank you, Jen Tanglin.
Stayed 1 night in Mar 2025

10/10 Excellent

Renier

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property
Stayed 2 nights in Feb 2025

8/10 Good

Edna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The room is spotless and comfortable. Great location. Plus it is walking distance to malls. I can highly recommend this hotel👍
Stayed 5 nights in Mar 2025

6/10 Okay

Shalini

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent value for the price. Friendly staff. Not the grandeur that comes to mind for shangrila.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ross, Elk Grove Village

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to MRT subway station. This was a very safe area, and there was a good mall adjacent to the property with eateries and cute shops. The breakfast at the hotel was excellent! Lots of variety and freshly made soups and omelettes every day. The staff was polite and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 6 nights in Mar 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in Singapore

this is a lovely hotel in a great area. The hotel staff was able to get us checked into a room when we showed up around 10:30 am. The room was clean and comfortable. The breakfast buffet had an immense selection of items. People of all nationalities were accommodated. The hotel also adjoined a mall which had all kinds of stores and restaurants. Staff also inquired if we wanted umbrellas as we were leaving to do some sightseeing and provided them to us. Great pool area and woman’s lounge.
Stayed 2 nights in Mar 2025

6/10 Okay

Ursell

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Lucille

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to shopping and dinning. Good exercise facility. Pool and spa.
Stayed 2 nights in Mar 2025