JEN Singapore Tanglin by Shangri-La

4.0 star property
VIP Access

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Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property – evening/night
Check-in/check-out kiosk
Lobby sitting area
Breakfast, lunch and dinner served
Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Place, Tanglin Mall
    ‪1 min walk‬
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪12 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(52 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Club Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premier Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Club Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

JEN Singapore Tanglin by Shangri-La

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

JEN Singapore Tanglin by Shangri-La's great location gets high marks from our customers. During your stay, you're just a quick walk from Singapore Botanic Gardens. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Tanglin Mall and 8 minutes on foot from Gleneagles Hospital
JEN Singapore Tanglin by Shangri-La offers its guests a kids' pool, an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
J65 – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38.00 for adults and from SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders

Hotel Traders Singapore

Singapore Hotel Traders

Singapore Traders

Singapore Traders Hotel

Traders Hotel

Traders Singapore

Traders Singapore Hotel

Hotel Jen Tanglin Shangri-La

Jen Tanglin Singapore Shangri-La

Jen Tanglin Shangri-La

Hotel Jen Tanglin Singapore by Shangri La

Hotel Jen Tanglin

Jen Tanglin Singapore

Jen Tanglin

Hotel Jen Tanglin Singapore (Formerly Traders Hotel)

Traders Hotel Singapore

Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore

Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel

Hotel Hotel Jen Tanglin Singapore by Shangri-La

Hotel Jen Tanglin Singapore by Shangri La

Hotel Jen Tanglin Singapore Shangri-La

Hotel Jen Tanglin Shangri-La

Jen Tanglin Singapore Shangri-La

Jen Tanglin Shangri-La

Hotel Jen Tanglin Singapore by Shangri-La Singapore

Hotel Jen Tanglin Singapore

Hotel Jen Tanglin Singapore (Formerly Traders Hotel)

Traders Hotel Singapore

Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1025 reviews
Rating 8 - Good. 268 out of 1025 reviews
Rating 6 - Okay. 75 out of 1025 reviews
Rating 4 - Poor. 34 out of 1025 reviews
Rating 2 - Terrible. 19 out of 1025 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rajtharan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice location. Very comfortable. Staff very friendly at check in and check out
Stayed 1 night in Dec 2025

10/10 Excellent

JERROLD TAY KAI

Liked: Cleanliness, staff & service, amenities
room was nice
Stayed 1 night in Feb 2026

10/10 Excellent

Mila

Stayed 7 nights in Feb 2026

6/10 Okay

Shiu Yuen

Liked: Amenities, property conditions & facilities
Have stayed here several times and always loved it for the location, right next to an MRT station and also close to Botanic Gardens. But this 8 day stay this time was not most pleasant, housekeeping was haphazard, lots of hair on the floor not vacuumed, and housekeepers forgot to place floor mat in bathroom, didn’t provide hand towels etc.
Stayed 8 nights in Feb 2026

10/10 Excellent

Sue Wei

Stayed 4 nights in Feb 2026

10/10 Excellent

Su-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
One of the best hotel stays I’ve stayed at. The room was spacious, clean, and worth the price. The staff at the check-in desk were also attentive, friendly, and able to assist with all of our questions and needs. The hotel was located in a convenient location, across from the MRT. Also, with it being connected to Tanglin Mall, we had easy access to the food court and even a supermarket.
Stayed 3 nights in Feb 2026

10/10 Excellent

Thomas

Stayed 5 nights in Jan 2026

8/10 Good

Rose Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was adequate but closet space for 2 women was a bit limited. Location was nice, with shopping mall and restaurants nearby.
Stayed 4 nights in Jan 2026

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service
Pool and gym
Stayed 1 night in Feb 2026

10/10 Excellent

Harsandi

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Perfect!
Stayed 2 nights in Feb 2026

10/10 Excellent

Xiarong

Liked: Cleanliness, amenities, property conditions & facilities
The facilities were great
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Had club Lounge access, nice friendly staff who remembered our names. Room was clean. Breakfast was good but cold in some areas. Air conditioning in breakfast restaurant could have been a bit warmer.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mariam, Annandale

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good service and good location
Stayed 2 nights in Jan 2026

8/10 Good

Sin-lan S.

Liked: Cleanliness, staff & service, amenities
Room is clean but small. Convenient location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Marites, Antioch

Liked: Cleanliness, property conditions & facilities
Everything was good. Location, breakfast food and the room.
Stayed 2 nights in Jan 2026

8/10 Good

DORIS MAN FONG

Travelled with partner
Liked: Cleanliness
Room clean enough. Staffs are friendly Facilities can be better.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The registration speed was good. I like the cleanliness of the room.
Stayed 1 night in Jan 2026

10/10 Excellent

Jamila

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jovina

Very good
Stayed 4 nights in Jan 2026

10/10 Excellent

yuanqiao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful, location is very convenient. The breakfast is amazing!
Stayed 3 nights in Jan 2026

10/10 Excellent

Aman

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Vigneshwar

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff! No complaints
Stayed 5 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

10/10 Excellent

Craig Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room serviced daily. Close to MRT station. Good gym but could be improved. Pool area was great but some of the infrastructure needs some maintenance to bring it up in quality.
Stayed 8 nights in Dec 2025