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Comfort Suites At WestGate Mall

2.5 star property

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Photo gallery for Comfort Suites At WestGate Mall

Free daily full breakfast
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Gym
  • Housekeeping

Explore the area

View in a map
458 West Blackstock Road, Spartanburg, SC, 29301-1361
  • WestGate Mall
    ‪3 min walk‬
  • Wofford College
    ‪8 min drive‬
  • Spartanburg Memorial Auditorium
    ‪8 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

9.0 out of 10
Wonderful
(81 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

7.4 out of 10
Good
(15 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Comfort Suites At WestGate Mall

Hotel in Spartanburg with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Comfort Suites At WestGate Mall offers 86 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Spartanburg hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Comfort Suites At WestGate Mall. During your stay, you're just a quick walk from WestGate Mall. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from WestGate Mall and a 2-minute drive from Regal Spartan
  • Pets welcome for a fee (restrictions apply)
Comfort Suites At WestGate Mall offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Comfort Suites At WestGate Mall also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. A complete renovation of Comfort Suites At WestGate Mall was completed in December 2022.

This Spartanburg hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 3 floors
  • Banquet hall
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • 2 per cent destination fee will be charged.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hotel Spartanburg
Comfort Suites Spartanburg
Comfort Suites
Comfort Suites At WestGate Mall Hotel
Comfort Suites At WestGate Mall Spartanburg
Comfort Suites At WestGate Mall Hotel Spartanburg

Comfort Suites At WestGate Mall Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

KERRI, Bedford

Stayed 1 night in Jun 2025

2/10 Terrible

Dawn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I wish I had read the Google reviews over Expedia because I would not have placed my workers here to lay their heads. The day of check-in I had 3 workers booked in a 2-queen, with a sofa bed. The men asked for 3 keys and were denied by the woman at the front desk. Fortunately, they decided to work with it which had they called me that would not have been the case. So, on the last day of their 4-night stay, they came back to the room after working a 10-hour shift the room that was 85 degrees. My men requested to be moved however, the same woman that checked them in stated they will have Maintenace there shortly. Mind you, shortly to her was 2 - 3 hours out. I had to call and complain that I wanted them moved or I wanted the supervisor. I called the main number to Choice Hotels to complain. My men went down to the desk in which they were moved to another room.
Stayed 4 nights in Jun 2025

8/10 Good

Sarah

Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Hal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Clean

`Our stay was very enjoyable. The property is in good shape, and the staff were very attentive.
Stayed 1 night in May 2025

8/10 Good

Kathleen

Travelled with family
Close to things
Stayed 2 nights in May 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aleksandr

Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

8/10 Good

Curtis

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip, reliable accomodations

We came with two dogs and were happy they were welcomed. Our family trip was quickly planned due to an emergency. Comfort Suites have been our choice for awhile. Breakfast items were varied and plentiful. Our room was comfortable.
Stayed 2 nights in May 2025

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Strong legs needed for the toddler toilets.

Room was clean. Toilets are not ADA compliant. Might as well have just been the hole in the ground. No toilet in the building is higher than 12”. These are toddler toilets. My room had millipedes crawling thru it every day. People seem to stay only a night or two. We stayed 5 and it was noisy, but that is just the other guests not caring.
Stayed 3 nights in May 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very nice. It was quite at night which is alway good. Breakfast was a little lack luster.
Stayed 1 night in May 2025

6/10 Okay

Jorge, Royal Palm Beach

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
The room was dirty when I got there. The font desk staff needs to be more professional. Power was kept off on the Washer machine to take peoples money
Stayed 7 nights in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dywanette

Stayed 1 night in May 2025

10/10 Excellent

Ana, Port Saint Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was nice and comfortable.
Stayed 1 night in May 2025

6/10 Okay

Scotia

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Reservation issue between Expedia and property. Hotel clerk and I caught in the middle. Expedia did call but property was sold out and nothing they could offer. Property did call sister hotel whom were also fully booked. Reservation I made online with Expedia was for 2 double beds. Reservation was specifically made so all travelers would have an actual bed to sleep in. When we checked in, it was in a King Room with a small pull out sofa. VERY VERY unhappy with reservation. Now have TRUST ISSUES that the reservation I make with Expedia will actually be what the hotel can actually deliver. VERY DISAPPOINTING.
Stayed 2 nights in May 2025

8/10 Good

Carrie, alliance

Travelled with family
Liked: Cleanliness, staff & service
The hotel was close to the main drag for restaurants and stores. Only ten minutes from star sports center. Liked that they offered rooms with two beds and couch just what we needed. What was not good, ice machine on our floor was broken and pool closed even though it was advertised as open on Expedia for May. When we checked in the lady wasn't friendly but got the job done other front desk were. Breakfast starts early but not as early as other hotels. Fridge didn't get cold but there was a fridge always a plus and microwave. Can be hard to turn left when leaving hotel no light. Easy parking, elevator fast, only saw one. Would stay again as location good, hopefully pool will be open and they offer three beds with the couch.
Stayed 2 nights in May 2025

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My stay was So Comfortable next time I’m in this area this will be my first choice
Stayed 1 night in May 2025

4/10 Poor

Kristia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Service = Great! Hotel= not so much 🙁

If it weren’t for the friendly staff at the front desk, would’ve rated terrible. Gentleman at the front desk Saturday was wonderful. Room was gross. Flies in the ice bucket, hair on the shower wall and floor, and missing linens and pillows for sleeper sofa we needed. Was told “sorry, we’re completely booked, we don’t have any extras” but the gentleman at the front desk was a life saver ! This hotel is in a great location near shopping, food and entertainment, shame it’s not a nicer place.
Stayed 2 nights in May 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a king suite with a fold-out couch/bed. The couch/bed had no sheets and was extremely uncomfortable
Stayed 1 night in May 2025

4/10 Poor

David

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Not a good look.

The sheets on the bed were not clean, and i had to wait 20 minutes to get checked in.
Stayed 1 night in May 2025