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Homewood Suites by Hilton Holyoke-Springfield/North

Property class: 3

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Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Terrace/patio
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Free daily on-the-go breakfast
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
375 Whitney Ave, Holyoke, MA, 01040
  • Place, Holyoke Mall
    ‪2 min walk‬
  • Place, Ashley Watershed
    ‪5 min walk‬
  • Place, Connecticut River
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

27-inch TV with satellite channels, DVD player

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

27-inch TV with satellite channels, DVD player

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (1 Bedroom)

27-inch TV with satellite channels, DVD player

Suite, 1 King Bed (1 Bedroom)

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

King Corner Studio Suite-Non-Smoking

  • Sleeps 4

Queen Studio Suite-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

1 King 2 Qn Beds 2 Bdrm 2 Bath Suite Nonsmok

  • Sleeps 8

King Studio With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible And Non-Smoking

  • Sleeps 4

2 Queen Hearing Accessible Suite Nonsmoking

  • Sleeps 6

Mobility/Hearing Access Two Queen Suite with Tub

  • Sleeps 6

Mobility/Hearing Access Premium King Studio with Roll in Shower

  • Sleeps 4

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About this property

Homewood Suites by Hilton Holyoke-Springfield/North

An indoor pool, a fitness centre and a hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Homewood Suites by Hilton Holyoke-Springfield/North offers 114 accommodations with DVD players and a safe. Beds feature premium bedding. Televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Holyoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Holyoke-Springfield/North. During your stay, you're just a quick walk from Holyoke Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym and basketball
  • Just a 1-minute drive from Holyoke Mall and 6 minutes from Wistariahurst Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Holyoke-Springfield/North offers its guests an indoor pool, a hot tub, and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Homewood Suites by Hilton Holyoke-Springfield/North also features barbecue grills, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.
Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 December 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Candida

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 1 night in Jan 2026

8/10 Good

Phalba

Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin, holyoke

Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin, holyoke

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Kwanza

Stayed 1 night in Dec 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly and helpful. Nicest hotel staff I have ever encountered! Hotel is well maintained.
Stayed 4 nights in Dec 2025

10/10 Excellent

MELISSA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely love it here. My husband and I stay here a couple times a year for a getaway. The staff is always pleasant. They are renovating the hotel, but it is not affecting the stay at all. I highly recommend this hotel. I cannot wait for my next stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

6/10 Okay

Angela

Liked: Cleanliness
Ok - seemed ready for updating
Stayed 2 nights in Nov 2025

10/10 Excellent

Phalba

Stayed 2 nights in Nov 2025

10/10 Excellent

Phalba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Nov 2025

6/10 Okay

Josh

Stayed 4 nights in Nov 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Amenities
Front desk was rude We were told we were going to a crib in the room We called 3 times to make sure we were told it was a crib and not a pack n play When we showed up there was no crib when I called I was told that tgey would send one up right away I waited then called back and was told the houseman was busy vacuuming and would come up after he was finished I told them it was unacceptable my son in law had to go and get it There was no crib it was a pack n play I was told this is all they had tgey don’t have cribs The front desk young man was rude and didn’t care he said he talked to his manager who would not talk to me and he said they have cribs I would never stay here ever again Had it not been thanksgiving evening i would have driven home Horrible experience
Stayed 1 night in Nov 2025

10/10 Excellent

Ikenna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool and breakfast was great. And the bed, I’m thinking of getting my own bed like that
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Nov 2025

8/10 Good

Melanie

Stayed 2 nights in Nov 2025

10/10 Excellent

Emory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the large pool and hot tub. The breakfast staff were really friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Alyssa

Stayed 1 night in Nov 2025

10/10 Excellent

Noah

Stayed 4 nights in Oct 2025

8/10 Good

susan

Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Valerie, Abington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only here for a short time but everything seemed nice.
Stayed 1 night in Oct 2025

2/10 Terrible

Carleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 6 months in advance for Family weekend at UMass. Room not available despite emails & texts days prior re reservation. Expedia blaming hotel. Hotel blaming Expedia.
Stayed 2 nights in Oct 2025

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