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Homewood Suites by Hilton Holyoke-Springfield/North

Property class: 3

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Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Breakfast area
Meeting facility
Private kitchen
Living area
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
375 Whitney Ave, Holyoke, MA, 01040
  • Place, Holyoke Mall
    ‪2 min walk‬
  • Place, Holyoke Crossing
    ‪18 min walk‬
  • Place, Bear Hole Watershed
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

55-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

55-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

Premium bedding, in-room safe, desk, iron/ironing board

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

55-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking, Corner

55-inch TV with satellite channels, DVD player

Studio, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

55-inch TV with satellite channels, DVD player

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch TV with satellite channels, DVD player

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (1 Bedroom)

55-inch TV with satellite channels, DVD player

Suite, 1 King Bed (1 Bedroom)

9.0 out of 10
Wonderful
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Queen Bed Studio Suite Nonsmoking

A hotel room with a bed, desk, chair, two bedside lamps, a telephone, a ceiling fan, and a framed picture on the wall.

1 Queen Bed Studio Suite Nonsmoking

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a ceiling fan, a TV, a framed picture, and a lamp.

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

A hotel room with two beds, a ceiling fan, a TV, a framed picture, and a lamp.

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Homewood Suites by Hilton Holyoke-Springfield/North

An indoor pool, a fitness centre and a hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Homewood Suites by Hilton Holyoke-Springfield/North offers 114 accommodations with DVD players and a safe. Beds feature premium bedding. Televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Holyoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Holyoke-Springfield/North. During your stay, you're just a quick walk from Holyoke Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym and basketball
  • Just a 1-minute drive from Holyoke Mall and 6 minutes from Wistariahurst Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Holyoke-Springfield/North offers its guests an indoor pool, a hot tub, and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Homewood Suites by Hilton Holyoke-Springfield/North also features barbecue grills, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available. A complete renovation of Homewood Suites by Hilton Holyoke-Springfield/North was completed in April 2026.
Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - April 2026

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms are clean and have everything you need for an extended stay. A full breakfast buffet is included with many options to satisfy everyone. The lobby was under renovation but it did not interfere with hotel operations. The staff was friendly and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had fresh tasting fruit with limited variety.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Abigail

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room key doesn’t allow access to the pool. You have to ask the front desk staff every time to let you in. The breakfast was pretty good they have a variety of things and you can also grab it to go. The rooms are super clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness
They were finishing up a recent renovation and the staff did an excellent job addressing any concerns or needs. The rooms are nice and spacious. The floor I was on was under renovation when I stayed there the previous weekend, so we were the first guest in that room. In spite of what the staff had going on, they put the guest needs first. Great job for all of the staff and construction personnel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kerolos

Liked: Cleanliness
everybody in here, are very nice and very clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Doing some renovations but it didn’t interfere with the stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Matt

👍
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Loukas was amazing and so helpful with my stay and service dog accommodations. Will definitely be back
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Candida

Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tasheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay. The room was very clean and comfy, the breakfast was delicious and had many options, the staff were friendly and helpful. The hot tub was the icing on the cake for my Mother's Day weekend and my son loved both the pool and hot tub. I was traveling with my elderly mother and 8 year old child (we were so tired) so I asked for an early check-in and Mari (hope I spelled her name right) was able to accommodate that for me with understanding, kindness, and professionalism. She called me back promptly when the room was ready and I was so grateful for her. Also, great location to access the highway!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizvette

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly and helpful. Nicest hotel staff I have ever encountered! Hotel is well maintained.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Emory

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the large pool and hot tub. The breakfast staff were really friendly and helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
GREat
Stayed 1 night in Nov 2025
Verified review

8/10 Good

george

Liked: Cleanliness, amenities
Okay I
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the outskirts of Springfield, close to a shopping mall with great restaurants!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice comfortable stay.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Zhiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Ikenna

Liked: Cleanliness, amenities, property conditions & facilities
Pool and breakfast was great. And the bed, I’m thinking of getting my own bed like that
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean renovated room. The staff were polite and helpful. The placement of the light switches for the bathroom were a bit unusual; you have to turn on the light, waking your family up. There was renovation going on, which they warned us about. It was the weekend, so we did not hear any noises.
Stayed 2 nights in Apr 2026

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