Holiday Inn Express St Albans by IHG

2.5 star property

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Photo gallery for Holiday Inn Express St Albans by IHG

Exterior
Exterior
Exterior
Suite, 2 Bedrooms | Premium bedding, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
813 Fairfax Rd, St. Albans, VT, 05478
  • Place, Northwestrn Medical Center
    ‪2 min drive‬
  • Place, Taylor Park
    ‪3 min drive‬
  • Place, St. Albans Historical Museum
    ‪3 min drive‬
  • Airport, Burlington, VT (BTV-Burlington Intl.)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub, Fireplace (Mobility Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Fireplace

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

About this property

Holiday Inn Express St Albans by IHG

Hotel in St. Albans with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Holiday Inn Express St Albans by IHG offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express St Albans by IHG. During your stay, you'll be within walking distance of Northwestern Inpatient Care. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a gift shop, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 24.3 mi (39.1 km) from University of Vermont and 27.1 mi (43.7 km) from Smugglers' Notch Ski Area
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express St Albans by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is served daily. The business-friendly Holiday Inn Express St Albans by IHG also features gift shops/newsstands, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This St. Albans hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1995
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Express St Albans By Ihg
Holiday Inn Express St Albans by IHG Hotel
La Quinta Inn Suites by Wyndham St. Albans
Holiday Inn Express St Albans by IHG St. Albans
Holiday Inn Express St Albans by IHG Hotel St. Albans
The Inn at St. Albans Trademark Collection by Wyndham

Holiday Inn Express St Albans by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Allen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Convenient to stay at.
Stayed 1 night in Oct 2025

6/10 Okay

SYED

Stayed 1 night in Oct 2025

4/10 Poor

Nuzhat

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Receptionist was not at front deak when we arrived, after 5 mins she came and didn’t say hello or sorry I was not there. She straight asked if we are checking in, rude tone and body language. Also breakfast items were not only limited but not refilled in timely manner, kitchen staff was talking and laughing inside and people were knocking at kitchen door and requesting them to refill food. Such a emo
Stayed 2 nights in Oct 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful employees
Stayed 2 nights in Oct 2025

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes checked in last night went back to front desk to ask for new sheets and bedding as mine had blood all over them. Never received them but watched another man receive a whole new set. Then asked for ice machine was not working never received it. Tried calling front desk for issue phone doesn’t work. I had to use my cell phone to call front desk was put on hold for 45 mins. What if it was emergency??? I’m on top floor and you have one elevator. Went for breakfast at 9am and all the food was gone. I Asked if they were making more and was told by cook. As she was throwing the signs of the food into a drawer “ No everyone ate everything and I don’t feel like it.” Front desk just said “ oh I’m sorry” Wasn’t told what time check out was when I checked in and back of door says noon. When talking to front desk this morning letting know how upset I was I had no sheets and they expected me to sleep with bloody sheets and blankets which is gross and not sanitary. I hope I don’t catch aids or hep from your sheets. But front desk try charging me another day because they said I should have checked out at 11am. I said it’s 11:10am. Front desk offer me pints to my account for the inconvenience since they didn’t know what else to offer. But he never gave them to me. I spent money to stay at your hotel for what??
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff super nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Duny

Stayed 1 night in Sep 2025

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolasa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 1 night in Oct 2025

6/10 Okay

George

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Things happen sometimes but I was a little upset at the fact we had checked in and got our key cards. found the room and used the bathroom and sat for a minute before we went out to grab something to eat after asking advice at the same front desk. After returning I found we couldn’t get into the room. I Went to the front desk again and was told I never checked in and someone else had been checked into the room. We were given another room and i was too tired to vent on deaf ears.
Stayed 1 night in Oct 2025

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
We had a handicapped room and the only view was of a truck right outside the window.
Stayed 1 night in Oct 2025

6/10 Okay

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Second Time I stayed here and both times the man at the front desk was SO rude, not helpful, and condescending. First visit was when my dad passed away, and second was when I came back for his funeral. Not what I needed after flying from Texas. Why did I stay the second time- bc there is not a lot of selection and I wanted to be close to my mom.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

2/10 Terrible

Xinle

Stayed 1 night in Oct 2025

10/10 Excellent

Georgina

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

John W

Liked: Cleanliness, staff & service, property conditions & facilities
I was happy with the size of room,even had a sofa! What I didn't like was that we had people walk right in our room with their luggage!! That should never happen; double book a room. Do I hear a comp coming??
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, comfy, great breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

karen

Stayed 1 night in Sep 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the hotel was very clean
Stayed 1 night in Sep 2025

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Duny

Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Bradley was so helpful and friendly. He’s such an asset to the hotel. Rooms were clean and bed was comfortable.
Stayed 2 nights in Aug 2025