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Tru by Hilton Sumter

Property class: 2.5

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Photo gallery for Tru by Hilton Sumter

A self-service breakfast area with a coffee machine, refrigerated display, and various food items.
An indoor swimming pool with clear water, surrounded by yellow and red chairs, and a tiled wall with a 'Watering' sign.
A food display area with a variety of snacks and beverages, a glass case labeled "COOL", and a sign that reads "This and that and then some."
A modern hotel with a prominent logo, a covered entrance, and a parking lot.
A modern lounge area with sofas, tables, and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2607 Broad Street, Sumter, SC, 29150
  • Place, Sumter Mall
    ‪3 min drive‬
  • Place, Dillion Park
    ‪3 min drive‬
  • Place, Crystal Lakes Golf Course
    ‪5 min drive‬

Room options

View all photos for 1 KING MOBILITY ACCESSIBLE W/BATHTUB

A modern hotel room with a bed, a TV, a window with a view, and a small table.

1 KING MOBILITY ACCESSIBLE W/BATHTUB

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Accessible Room with Bathtub

A hotel room with two beds, a television, and a wooden floor.

2 Queen Accessible Room with Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern bedroom with a bed, bedside tables, a chair, and a wardrobe.

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk with a computer, a television, and a window with blinds.

Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A modern hotel room with two beds, a flat-screen TV, a desk, and a large window.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern hotel room with a wooden floor, a bed with a white bedspread, a mounted TV, and a large window with blinds.

Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a flat-screen TV, a wooden floor, and a view of the hallway.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a TV, and a wooden floor.

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Meeting facility
Hyatt Place Sumter / Downtown
Sumter
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 961 reviews
The price is €127
includes taxes & fees
30 Aug - 31 Aug
Hyatt Place Sumter / Downtown

About this property

Tru by Hilton Sumter

Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Tru by Hilton Sumter offers 92 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Sumter. During your stay, you'll be close to Sumter Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 3-minute drive from Sumter Mall and a few minutes from Palmetto Park
  • Cats and dogs welcome for a fee (restrictions apply)
Tru by Hilton Sumter offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business centre on site. Tru by Hilton Sumter also features coffee/tea in common area, laundry facilities, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this Sumter hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Tru by Hilton Sumter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 460 out of 715 reviews
Rating 8 - Good. 145 out of 715 reviews
Rating 6 - Okay. 56 out of 715 reviews
Rating 4 - Poor. 34 out of 715 reviews
Rating 2 - Terrible. 20 out of 715 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Meronica D

Liked: Cleanliness
Nice
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Marc

Liked: Staff & service, property conditions & facilities
I was on a seven day business trip through SC. This hotel for the cost was disappointing. It appears everything in the room was that particle board furniture. Cheap construction.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. The breakfast buffet was a nice plus and the hotel was very nice and clean and well stocked. I will definitely be coming back to stay again!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room Will stay here in the future
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Onika

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is modern, clean and in a great location. All the staff members were courteous and very helful during the snow storm. Highly recommended.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, VERY helpful, clean, big enough, linens could be nicer, parking, location is on a strip mall area about ten mins from downtown.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good wish they had grits, bacon, eggs every morning.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, very clean rooms. Basic breakfast foods and good coffee.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was clean and comfortable and very well laid out, hooks, luggage racks, usb plugs,
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect.The only issue was the bed could have been a little softer, but overall excellent.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, amenities
Yes, the room was spotless, and the staff was extremely nice and helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

MarQuis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome They made sure that i had everything i needed and checked in with me during my stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Receptionist was cheerful and friendly, the room was big and very clean!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was very clean and well laid out.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

melissa

Liked: Cleanliness, staff & service, amenities
Clean rooms. Staff is very pleasant. Overall would definitely stay again
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean and great staff. Plenty of restaurants and shopping in the area around the hotel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean with easy check-in and check-out.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Geordan

Liked: Cleanliness, amenities, property conditions & facilities
My name on the TV as a welcome was amazing! Amenities was also great, but the staff was very helpful for anything that I needed. Such a great experience and thank you for your wonderful service!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ron

Liked: Cleanliness
Yes
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
I had a wonderful stay at Tru. I gave a 4 star because of the breakfast. The breakfast was just okay, it could have been better.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, awesome amenities delicious continental breakfast with multiple options. Will definitely stay again.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Savaliouz

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Tajanique

Disliked: Cleanliness, staff & service, amenities
staff was rude. i left, didn't even stay two nights ruined my birthday stay because of "music".
Stayed 2 nights in Jan 2026

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