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Hotel Concord Syracuse, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Hotel Concord Syracuse, an Ascend Collection Hotel

Exterior
Hypo-allergenic bedding, pillow-top beds, individually decorated
Lobby
Free daily continental breakfast
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪19 min walk‬
  • Place, Destiny USA
    ‪6 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Lobby
Comfort Inn & Suites Syracuse-Carrier Circle
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,260 reviews
The price is €80
includes taxes & fees
25 Jan - 26 Jan
Comfort Inn & Suites Syracuse-Carrier Circle

About this property

Hotel Concord Syracuse, an Ascend Collection Hotel

Hotel in East Syracuse with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Concord Syracuse, an Ascend Collection Hotel offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hotel Concord Syracuse, an Ascend Collection Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Hotel Concord Syracuse, an Ascend Collection Hotel. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 106 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jackie

Room was over all fine. Bathroom door didn’t lock or close all the way. We have to prop the door shut
Stayed 1 night in Oct 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tishma

Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Stayed 1 night in Oct 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 1 night in Oct 2025

8/10 Good

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a little rundown but overall clean, comfortable at a reasonable price
Stayed 3 nights in Sep 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was seamless. Breakfast was ok.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 3 nights in Aug 2025

10/10 Excellent

Owen

Stayed 1 night in Oct 2025

10/10 Excellent

Naveed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet, clean property with efficient and considerate staff.
Stayed 1 night in Oct 2025

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a smooth experience. Would stay again.
Stayed 3 nights in Sep 2025

6/10 Okay

Noel

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming, we were greeted with welcome bags for Family Weekend, parking was extremely easy too
Stayed 4 nights in Sep 2025

8/10 Good

Brian

Travelled with family
Liked: Staff & service, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

6/10 Okay

Purity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always one of the best experiences for the value

This hotel is always my go-to stay in Syracuse, NY. The rooms are plenty large and provide ample room to move around the king bed. The beds & pillows are always very comfortable. The bathrooms are sizeable and stocked with the basics. In all the rooms I have stayed in, the showers have all had excellent water pressure. The breakfast provided is better than your standard hotel muffin & coffee. Room temperature is regulated at the room AC/heating unit under the window and does a good job bringing the room to and keeping it at a desired temperature. Obviously, the side of the bed closest to the unit is cooler but not by a significantly noticeable amount. This night, however, I was disappointed because of the noise & vibration that permeated through my room. I have no clue what caused this noise & vibration but it was constant and existed all through the room. It was a constant din accompanied by a very slight room vibration. I have never experienced this prior to this night but it wasn't pleasurable. I'm not sure if it was something just this particular night or if it affects just a certain room(s). If it is a regular occurrence, the affected room(s) need to be discounted. It did not inhibit my sleep much since I sleep with ear buds. It was rather annoying while I was awake. The TV remote also did not function but I wasn't terribly disappointed in that and simply left a note for the cleaning staff.
Stayed 1 night in Sep 2025

8/10 Good

Mark

Travelled with partner
Liked: Staff & service
This hotel does its job albeit the decor is tired and the breakfast floor needs a good clean. There’s a solid coffee machine!!
Stayed 4 nights in Sep 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was horrible and nothing worked no service and no support left in 20 minutes and went somewhere else
Stayed 1 night in Sep 2025

6/10 Okay

Magdoline, New York

Travelled with family
Disliked: Amenities
no hand soap , no body wash . definitely needs an upgrade
Stayed 2 nights in Sep 2025

2/10 Terrible

Carolyn

Stayed 2 nights in Sep 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

aiysha

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We paid over $700 (surge pricing for parents weekend). The whole place is dark and dirty. Previous guest food on floor. No body wash in shower. Ceiling is so low and stained. AC was so loud. Musty smell. Garbage never emptied and no housekeeping. Not even a closet - bar off the tv stand
Stayed 2 nights in Sep 2025

2/10 Terrible

rina

Disliked: Amenities, property conditions & facilities
Horrible!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kavitha

Stayed 2 nights in Sep 2025