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Quartz Hotel & SPA

4.5 star property
VIP Access

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Photo gallery for Quartz Hotel & SPA

49-inch flat-screen TV with satellite channels, TV
Property video
Terrace/patio
Master Suite | Premium bedding, in-room safe, desk, laptop workspace
Hot stone massages, deep-tissue massages, Swedish massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320
  • Place, New City Medical Tower
    ‪2 min walk‬
  • Place, Centro Cultural Tijuana
    ‪8 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard King

Standard King | Premium bedding, in-room safe, desk, laptop workspace

Standard King

9.0 out of 10
Wonderful
(44 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, desk, laptop workspace

Standard Double

9.2 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Jacuzzi Pool Garden Single

49-inch flat-screen TV with satellite channels, TV

Jacuzzi Pool Garden Single

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double | Premium bedding, in-room safe, desk, laptop workspace

Jacuzzi Pool Garden Double

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Handicap

Handicap | Premium bedding, in-room safe, desk, laptop workspace

Handicap

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, laptop workspace

Master Suite

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Queen Beds

View all photos for Queen Room with Accessible Bath

Queen Room with Accessible Bath | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Queen Room with Accessible Bath

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quartz Hotel & SPA

Luxury hotel connected to a shopping centre in Tijuana with an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Quartz Hotel & SPA offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us they can't get enough of Quartz Hotel & SPA's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from New City Medical Tower. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Boka, a family restaurant that serves local and international cuisine
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Centro Cultural Tijuana and San Ysidro Border Crossing
As a guest of Quartz Hotel & SPA, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 6997 square feet (650 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Quartz Hotel & SPA. Parking is available for a fee.

This 4.5-star Tijuana hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 11:30 AM.
Boka – This family restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (USD 6 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boka

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (6,997 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (142 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Wet bar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quartz Hotel & SPA

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Quartz & Spa Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana

Quartz Hotel & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1031 out of 1377 reviews
Rating 8 - Good. 180 out of 1377 reviews
Rating 6 - Okay. 71 out of 1377 reviews
Rating 4 - Poor. 37 out of 1377 reviews
Rating 2 - Terrible. 58 out of 1377 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 1 night in Nov 2025

4/10 Poor

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
The hotel looked OK, but there wasn’t very many restaurants to eat in the area and the breakfast was made with seed oil so you couldn’t eat the vegetables. The coffee was sour and one morning the server decided to take quite a large tip from me saying that he didn’t have any change. I had to go downstairs in order to get ice. There’s no ice machines on the floors. The only positive is that it’s attached to a hospital where we had surgery. Other than that I would definitely stay down the street at a better hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Location is great if you are going to NewCity Medical Plaza and free breakfast. The beds are a little on the hard side but better/sifter than the Hyatt (which also has free breakfast). Hotel Lucerna has the best/softer beds but more $$$ and no free breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Edith

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

8/10 Good

Edwin

Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Great place and location excellent staff and complimentary breakfast was outstanding.
Stayed 1 night in Oct 2025

2/10 Terrible

Tom

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
Room dirty, bad check in service, no hospitality.
Stayed 1 night in Oct 2025

10/10 Excellent

Souriya

Stayed 2 nights in Oct 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities
Great view, clean room, a delicious breakfast
Stayed 1 night in Oct 2025

8/10 Good

Edwin

Stayed 2 nights in Oct 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leak in the bathroom Gave me the wrong room
Stayed 2 nights in Oct 2025

10/10 Excellent

KHRIS

Liked: Cleanliness, staff & service, amenities
Excellent stay with front desk very accommodating and love the digital shower. I gave 2 stars less on property as my room was hot when I got in and it took 1 hour to cool the room. Also, there’s only 3 plug your own electric vehicle ports which 2 weren’t working. The other client left the car over night which I couldn’t use for mine and the other designated spots for EV cars were being used by Gas cars. Comfort was 3 out of 5.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Stayed 4 nights in Oct 2025

2/10 Terrible

Erin

Stayed 1 night in Oct 2025

2/10 Terrible

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front women clerk Was rude wasn’t trying to help what so ever with room Upgrade when I paid a significant amount to stay there. I came in late and left early and still couldn’t get a better room I stayed in a handicap room. Awful experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

10/10 Excellent

jose

Liked: Amenities
Clean
Stayed 1 night in Oct 2025

8/10 Good

Ahmed

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good!

Fantastic hotel
Stayed 1 night in Oct 2025

2/10 Terrible

Karen Antonia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Receptionist people were rude
Stayed 1 night in Oct 2025

10/10 Excellent

Isabel

Liked: Cleanliness
Stayed 1 night in Oct 2025

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