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Candeo Hotels Uenokoen

Property class: 4

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Photo gallery for Candeo Hotels Uenokoen

A hotel entrance with a wooden panel design and a star logo.
A buffet setup with various food items and beverages.
A living room with a sofa, a coffee table, and a wooden bookshelf with various items.
A multi-story hotel building with a prominent sign reading "CANDEO HOTELS" and a star logo. The building has a modern architectural design with a flat facade and evenly spaced windows.
A hotel room with two beds, a TV, a wooden cabinet, and a bathroom visible through an open door.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
1-2-13 Negishi, Taito-ku, Tokyo, Tokyo-to, 110-0003
  • Place, Nippori Textile Town
    ‪5 min walk‬
  • Place, Tokyo National Museum
    ‪11 min walk‬
  • Place, Ueno Park
    ‪12 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪46 min drive‬

Room options

View all photos for Run of House, Non Smoking (Assign at Check-in)

A hotel room with a neatly made bed, a brown pillow, and a brown shirt with the hotel logo on it.

Run of House, Non Smoking (Assign at Check-in)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Hollywood Twin Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a television, a small table, and a mini-fridge.

Hollywood Twin Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Room, Non Smoking

A hotel room with a bed, a desk, a television, and a mirror.

Queen Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Superior Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Triple Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Compact Single Room, Non Smoking (Single Use)

A hotel room with a bed, desk, chair, and a window with curtains.

Compact Single Room, Non Smoking (Single Use)

7.8 out of 10
Good
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Premium Twin Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Double Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a television, a desk, and a window with curtains.

Standard Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Candeo Hotels Uenokoen

Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Candeo Hotels Uenokoen offers 268 accommodations with complimentary slippers and a hairdryer. 32-inch LCD televisions come with premium digital channels.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they enjoy the overall property condition at Candeo Hotels Uenokoen. During your stay, you'll be within walking distance of Sensoji Temple. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • 11 minutes by foot from Ueno Park and a 3-minute drive from Sensoji Temple
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Uenokoen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Candeo Hotels Uenokoen has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,000 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 1,430 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 1430 for children
  • Self-parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candeo Hotels
Candeo Hotels Uenokoen
Candeo Uenokoen
Candeo Hotels Uenokoen Hotel Taito
Candeo Hotels Uenokoen Tokyo, Japan
Candeo Hotels Uenokoen Hotel Tokyo
Candeo Hotels Uenokoen Hotel
Candeo Hotels Uenokoen Tokyo
Candeo Hotels Uenokoen Hotel
Candeo Hotels Uenokoen Tokyo
Candeo Hotels Uenokoen Hotel Tokyo

Candeo Hotels Uenokoen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 1001 reviews
Rating 8 - Good. 455 out of 1001 reviews
Rating 6 - Okay. 190 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and room service was great toothbrushes and toothpaste brought everyday which was unexpected.
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Carol

Clean room, and breawas good
Stayed 9 nights in Apr 2026
Verified review

6/10 Okay

Tina

It qas an ok stay but everything just needs a freshen up but for the price you pay it is just about right
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel in a great location.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Nicholas

Liked: Cleanliness
Small room. Ok area. Close to station. Supermarket next door. Very good breakfast at a decent price.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Excellent breakfast buffet
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, great location!
Stayed 8 nights in Jul 2024
Verified review

10/10 Excellent

UPINDER

Liked: Cleanliness, staff & service, amenities
Room was of average size, however, it was clean and comfortable. Hotel is in a quite neibourhood. Close to the train station. Lots of dining options nearby.
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Mike

Liked: Staff & service
Staff was good. Food was ok, didn't sleep well, felt all the springs in the mattress. Had a larger than normal step up into the bathroom causing issues at night. Noisy, can hear street noise.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go here again
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Chae

Liked: Cleanliness, property conditions & facilities

Nice Hotel

A comfortable stay in Tokyo.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Jimmy Ewe Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located nearby train station and lotsa food choices nearby
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Clinton Hill

Liked: Cleanliness, amenities, property conditions & facilities
Efficient, clean, quiet
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Phong

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in May 2023
Verified review

8/10 Good

Nora

very nice
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location coming from Narita airport and great location to train stations. Room was a bit dated with no wi-fi, but overall a great hotel that I would stay at again.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Chi Ho Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 12 nights in Jul 2023
Verified review

8/10 Good

xu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Close to the park, train, bus, etc.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

UPINDER

Liked: Cleanliness, staff & service, amenities
Room was an upgrade. Bigger room. Clean room. Staff as always, very polite and professional. Spoke english very well.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Man Wui

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. the room is clean and neat
Stayed 5 nights in Apr 2023
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. EXCEPT, your room would only be cleaned if you put the sign out before 9am. This makes it hard, when lots of things in Tokyo don't even open until 10am-11am. Would still stay here again.
Stayed 28 nights in Dec 2025
Verified review

6/10 Okay

Juancho

Liked: Cleanliness
Disliked: Amenities
An extra fee of 600¥ is charged at check-in. This hotel does not deliver amenities requests to the room. You have to get them from the front desk! Also, you must bring yiur coffee mug down to get coffee. Staff is not customer-friendly. The rooms are not updated. The breakfast spread is the only savior of this property. I would avoid this hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location, good value

Very convenient for a short stay in Tokyo. Close (~200m) to Uguisudani Station on Yamanote line which is only one stop from Nippori (for Skyliner to/from Narita Airport) and Ueno stations.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large breakfast selection to choose from. If you pay the day before you get a discount.
Stayed 6 nights in Apr 2025

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