Kimpton Shinjuku Tokyo by IHG

5.0 star property

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Exterior
Studio Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe
Interior
Rooftop bar, al fresco dining, open daily
Rooftop bar, al fresco dining, open daily

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
3 CHOME-4-7 NISHISHINJUKU, Tokyo, 160-0023
  • Shinjuku Gyoen National Garden
    ‪16 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Shibuya Crossing
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

Room, 1 King Bed (Essential High Floor Walk-In Shower)

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Essential High Floor)

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed (Essential High Floor)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Additional Living Area)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (High Floor)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Additional Living Area High Floor)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 1 King Bed (Essential Walk-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Essential Walk-In Shower)

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Studio Suite, 2 Single Beds (Luxury Bath View)

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Studio Suite, 2 Single Beds

  • City view
  • 54 sq m
  • Sleeps 2
  • 2 Single Beds

Studio Suite, 1 King Bed (Luxury Bath View)

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Top Floor)

  • City view
  • 70 sq m
  • Sleeps 2
  • 1 Single Bed

Room (Essential)

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 2 Single Beds (Essential)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed (Essential)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kimpton Shinjuku Tokyo by IHG

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and 24-hour room service are on-site.
Kimpton Shinjuku Tokyo by IHG offers 130 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. This Tokyo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kimpton Shinjuku Tokyo by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Jones Cafe | Bar, a café that serves American cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym, bicycles to rent and yoga classes
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from National Stadium
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Kimpton Shinjuku Tokyo by IHG. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Jones Cafe | Bar – This café specialises in American cuisine and serves breakfast, brunch, lunch and dinner.
District – This brasserie specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
86 – This rooftop bar specialises in Asian cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,325 for adults and JPY 6,325 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 86
  • District
  • The Jones Cafe | Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Shopping
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6325 for adults and from JPY 6325 for children
  • Self-parking fee: JPY 4000 per day (in/out privileges)
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Shinjuku Tokyo
Kimpton Shinjuku Tokyo by IHG Hotel
Kimpton Shinjuku Tokyo by IHG Tokyo
Kimpton Shinjuku Tokyo an IHG Hotel
Kimpton Shinjuku Tokyo by IHG Hotel Tokyo

Kimpton Shinjuku Tokyo by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 433 out of 528 reviews
Rating 8 - Good. 55 out of 528 reviews
Rating 6 - Okay. 26 out of 528 reviews
Rating 4 - Poor. 12 out of 528 reviews
Rating 2 - Terrible. 2 out of 528 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The convenient location was wonderful as was the staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Megan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic hotel in the midst of one of the best areas in Tokyo. Staff was very friendly and helpful with recommendations and getting rides arranged. Social happy hour was great! Would definitely stay again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Sophia

Liked: Cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Adrienne, Sanger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal and the hotel is close to a variety of shopping and dining experiences as well as the public transportation. Definitely will be staying here again on my return trip to Tokyo.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms. Excellent service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah Beth

Wonderful property! Staff was fantastic and room was very comfortable
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and very personable. They helped us book an incredible dinner and helped with every question we had. The hotel is beautiful and an easy 10 min walk from the train station. Not much directly around the hotel, but with a short walk or easy taxi's, can access everything. Very happy with our stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, they really accommodated all my requests, with no questions asked and always made us feel very welcome. The cleanliness of the rooms is on another level. Great location too!
Stayed 4 nights in Jan 2025

10/10 Excellent

Daryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is top tier.
Stayed 6 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not your average Kimpton!

I stayed at the Kimpton for two nights at the end of a two week solo holiday in Japan. This was a bit of a splurge after staying at all Japanese based hotels for the trip. I used to stay at Kimptons frequently when I was a work traveler in the past but had not stayed in one overseas. This is, by far, the best Kimpton I've ever stayed in. 1) Service is impeccable and the staff is well trained, friendly and helpful. As a solo traveler, I so appreciated the time each staff person took to ask me about my holiday and where I was from. To be clear, I opened the door to these conversations, I imagine they are well trained to also know when someone wants to be left alone. 2) I booked a King Essential room. I had a corner room on the 9th floor with panoramic views. The room has automated black out shades and diffusing shades. The bed was very comfortable (firm but soft top) and the bedding made me want to stay in bed all day and stare out at the view. 3) Complementary morning drinks and wine reception in the evening on the 16th floor. Great view and a fun place to chat if traveling solo. 4) Easy walk to Shinjuku Station with both high end dining and wonderful casual, local places for sushi, ramen, gyoza and takoyaki. 4) Worth mentioning again: the staff is wonderful. I will stay here again on my next visit to Japan.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maya

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for stay in Tokyo.

Fantastic stay at the hotel. Great rooms, perfect location and incredible staff. Can’t wait to stay there again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Manish

Stayed 2 nights in Jan 2025

10/10 Excellent

kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively close to shinjuku station with a few konbini options less than a 1min walk from the property. Everytime im in tokyo i stay here!
Stayed 5 nights in Nov 2024

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice room but unfortunately the room smelled like mould. Hallway also dark and musty. Did not feel like a high end hotel. Soaps and shampoo provided felt cheep.
Stayed 1 night in Jan 2025

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was wonderful. The staff was so helpful and accommodating. Great breakfast & well appointed room in great location near Shinjuku station. Would definitely stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Jan 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Santiago

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had a very disappointing experience at this hotel, far below the standard expected for the high prices. I booked a room three levels above standard on a high floor, only to find a terrible view of a lit advertisement across the street that stayed on all night. After requesting a room change, I was moved the next day—an inconvenience requiring me to repack—only to end up with a room facing a tower just 5 meters away, leaving me with zero privacy. Meanwhile, my friend in a standard room had a clear, unobstructed view. Management attempted to help but offered no resolution or compensation. The concierge service was equally poor, failing to secure bookings or provide meaningful recommendations. We ended up finding better options on our own. Overall, this hotel’s misleading room descriptions, privacy issues, lack of courtesy gestures, and inadequate service make it unworthy of the prices they charge. There are far better options available for a luxury experience.
Stayed 6 nights in Dec 2024

6/10 Okay

Suffian Eltrada

Travelled with family
Liked: Cleanliness, property conditions & facilities
Could get better accommodation and facilities in other 5 star hotels in tokyo
Stayed 10 nights in Dec 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, personalised service. Beautiful food and great coffee - lively cafe and stylish restaurant. Rooms are very comfortable.
Stayed 4 nights in Dec 2024