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Shinagawa Prince Hotel

4.0 star property

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Photo gallery for Shinagawa Prince Hotel

Restaurant
Property preview
Restaurant
In-room safe, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo-to, 108-8611
  • Place, Shinagawa Prince Cinema
    ‪3 min walk‬
  • Place, Sengakuji Temple
    ‪12 min walk‬
  • Place, Meiji Gakuin University
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Annex Tower Double Room, Non-Smoking (8th-20th Floors)

Annex Tower Double Room, Non-Smoking (8th-20th Floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

8.4 out of 10
Very good
(62 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd Floors)

  • Sleeps 2

View all photos for Annex Tower Millennial Double Room, Non-Smoking (30th-32nd Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial Double Room, Non-Smoking (30th-32nd Floors)

  • Sleeps 2

View all photos for Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th Floors)

  • Sleeps 2

View all photos for Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th Floors)

  • Sleeps 2

View all photos for Main Tower Corner Double Room（21f）

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Double Room（21f）

  • Sleeps 2

View all photos for Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

8.0 out of 10
Very good
(76 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

8.8 out of 10
Excellent
(38 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Main Tower Premier Double Room, Smoking (37th floor)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Double Room, Smoking (37th floor)

7.8 out of 10
Good
(25 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

7.4 out of 10
Good
(24 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Main Tower Twin Room, Non-Smoking (6th-16th floors)

Main Tower Twin Room, Non-Smoking (6th-16th floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Non-Smoking (6th-16th floors)

8.0 out of 10
Very good
(187 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Twin Room, Smoking (17th floor)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Smoking (17th floor)

7.4 out of 10
Good
(36 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

Annex Tower Twin Room, Non-Smoking (9th-14th Floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Twin Room, Non-Smoking (6th-16th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Non-Smoking (6th-16th Floors)

  • Sleeps 2

View all photos for Annex Tower Millennial King Room, Non-Smoking (30th-32nd Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial King Room, Non-Smoking (30th-32nd Floors)

  • Sleeps 2

View all photos for Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

8.4 out of 10
Very good
(20 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Upper Floor Twin Room, Smoking (32nd floor)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Twin Room, Smoking (32nd floor)

7.0 out of 10
Good
(14 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

8.2 out of 10
Very good
(34 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Main Tower Twin Room, Non-Smoking (18th-27th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Non-Smoking (18th-27th floors)

7.6 out of 10
Good
(113 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

8.2 out of 10
Very good
(43 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

7.6 out of 10
Good
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower Double Room, Non-Smoking (21st-29th Floors)

Annex Tower Double Room, Non-Smoking (21st-29th Floors) | City view

Annex Tower Double Room, Non-Smoking (21st-29th Floors)

7.8 out of 10
Good
(28 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Annex Tower King Room, Non-Smoking (21st-29th Floors)

Annex Tower King Room, Non-Smoking (21st-29th Floors) | City view

Annex Tower King Room, Non-Smoking (21st-29th Floors)

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower King Room, Non-Smoking (8th-20th Floors)

Annex Tower King Room, Non-Smoking (8th-20th Floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower King Room, Non-Smoking (8th-20th Floors)

7.0 out of 10
Good
(12 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower Hollywood Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Hollywood Twin Room

  • Sleeps 2

View all photos for Annex Tower King Room, Non-Smoking (21st-29th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower King Room, Non-Smoking (21st-29th Floors)

  • Sleeps 2

View all photos for Annex Tower Double Room, Non-Smoking (21st-29th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Double Room, Non-Smoking (21st-29th Floors)

  • Sleeps 2

View all photos for Main Tower Corner Twin Room With Sofa, Non-Smoking (6th-16th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room With Sofa, Non-Smoking (6th-16th Floors)

  • Sleeps 3

View all photos for Main Tower Twin Room, Non-Smoking (18th-27th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Non-Smoking (18th-27th Floors)

  • Sleeps 2

View all photos for Main Tower Corner Twin Room With Sofa, Non-Smoking (19th-27th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room With Sofa, Non-Smoking (19th-27th Floors)

  • Sleeps 3

View all photos for Main Tower Premier Corner Twin Room, Smoking (35th-37th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Corner Twin Room, Smoking (35th-37th Floors)

  • Sleeps 2

View all photos for Main Tower Premier Double Room, Smoking (37th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Double Room, Smoking (37th Floors)

  • Sleeps 2

View all photos for Main Tower Upper Floor Twin Room, Smoking (32th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Twin Room, Smoking (32th Floors)

  • Sleeps 2

View all photos for Main Tower Twin Room, Smoking (17th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Smoking (17th Floors)

  • Sleeps 2

View all photos for Main Tower Premier Double Room, Non-Smoking (35th-36th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Double Room, Non-Smoking (35th-36th Floors)

  • Sleeps 2

View all photos for Annex Tower King Room With Sofa Bed, Non-Smoking (8th-20th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower King Room With Sofa Bed, Non-Smoking (8th-20th Floors)

  • Sleeps 3

View all photos for Annex Tower Double Room, Non-Smoking (8th-20th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

  • Sleeps 2

View all photos for Main Tower Corner Twin Room (28th-29th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room (28th-29th Floors)

  • Sleeps 3

View all photos for Main Tower Corner Twin Room Smoking (32th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room Smoking (32th Floors)

  • Sleeps 2

View all photos for Annex Tower King Room With Sofa Bed, Non-Smoking (21st-29th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower King Room With Sofa Bed, Non-Smoking (21st-29th Floors)

  • Sleeps 3

View all photos for Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th Floors)

  • Sleeps 2

View all photos for Annex Tower King Room, Non-Smoking (8th-20th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower King Room, Non-Smoking (8th-20th Floors)

  • Sleeps 2

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About this property

Shinagawa Prince Hotel

Family-friendly hotel connected to a shopping centre in Tokyo with 5 restaurants
Along with 5 restaurants, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include indoor tennis courts, a coffee shop/cafe and self parking.
Shinagawa Prince Hotel offers 2378 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, slippers, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include indoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shinagawa Prince Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and within walking distance of Tokyo Bay. Enjoy features like free WiFi in public areas, plus 5 restaurants and a 24-hour gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include 5 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes 9 indoor tennis courts and a 24-hour gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Just a 4-minute drive from Tokyo Bay and a few minutes from Tokyo Tower
Shinagawa Prince Hotel offers its guests indoor tennis courts and a 24-hour fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Shinagawa Prince Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
DINING ＆ BAR TABLE 9 TOKY – On-site restaurant. Guests can enjoy drinks at the bar.
味街道 五十三次 – On-site restaurant. Open daily.
中国料理 品川大飯店 – On-site restaurant. Open daily.
コーヒーラウンジ マウナケア – On-site café. Open daily.
LUXE DINING HAPUNA – On-site buffet restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,633 for adults and JPY 3,277 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • DINING ＆ BAR TABLE 9 TOKY
  • LUXE DINING HAPUNA
  • コーヒーラウンジ マウナケア
  • 中国料理 品川大飯店
  • 味街道 五十三次

Things to do

  • 24-hour gym
  • 9 indoor tennis courts
  • Bowling alley
  • Concerts/live shows
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • No lift

More

  • 39 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children 3 and under.
Guests booked in breakfast inclusive rate plans are required to bring their keycard or reservation confirmation to the breakfast venue.
Guests must be over 18 years old to access the fitness facility. Reservations are required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 5 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4633 for adults and from JPY 3277 for children
  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Prince Shinagawa
Hotel Shinagawa
Hotel Shinagawa Prince
Prince Hotel Shinagawa
Prince Shinagawa
Prince Shinagawa Hotel
Shinagawa Hotel
Shinagawa Prince
Shinagawa Prince Hotel
Minato Prince Hotel
Prince Hotel Minato
Prince Hotel Tokyo
Shinagawa Prince Hotel Tokyo Japan
Prince Hotel
Shinagawa Prince Hotel Hotel
Shinagawa Prince Hotel Tokyo
Shinagawa Prince Hotel Hotel Tokyo

Reviews

Shinagawa Prince Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 2188 out of 4512 reviews
Rating 8 - Good. 1400 out of 4512 reviews
Rating 6 - Okay. 560 out of 4512 reviews
Rating 4 - Poor. 205 out of 4512 reviews
Rating 2 - Terrible. 159 out of 4512 reviews

Reviews

10/10 Excellent

Nathan

Stayed 9 nights in Aug 2025

10/10 Excellent

jeniper, Miami

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little outdated but great location, great staff , great amenities. Stayed in the main tower.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So was so close to the metro. Such in a great location
Stayed 6 nights in Aug 2025

10/10 Excellent

Khalid

Stayed 5 nights in Aug 2025

2/10 Terrible

MASUMI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最悪なホテルでした。

おかねを紛失しました、対応は最悪でした。 清掃員にはきをつけてほしいし、ホテルとしての対応も、残念でした。警察の人と一緒に来た多分偉い人は、私をにらんでいました、老舗ホテルマンとしても最悪だと思います、もう2度といくことはありません。
Stayed 3 nights in Aug 2025

8/10 Good

Zijuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super convenient and a lot of food choices
Stayed 7 nights in Aug 2025

10/10 Excellent

Jolyon

Travelled with partner
Liked: Amenities
The Hotel was centrally located, just across the road from the train station. Best of all, it was easily reached by coach from the Airport, making a quick and comfortable journey. A major Hotel, well run and handy to the eateries all around. Just across the station was a free bus service to the port, which was so convenient for our cruise. Top location great service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and cleanliness

It is the 3rd time I stay at this hotel. It is because of the cleanliness and excellent service.the rooms are not big but comfortable enough. In addition of its location just in front of the train station. I will be back soon.
Stayed 3 nights in Aug 2025

8/10 Good

Myra Maxion

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is just across the street from the train station. Very convenient. Hotel is very busy with a lot of guests coming and going.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very convenient area, a short walk away from Shinagawa station. The hotel was also very clean and had all the amenities we needed
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot with a great gym

Lovely hotel, and a GREAT gym - better then any other hotel gym I’ve found in Japan.
Stayed 3 nights in Jul 2025

8/10 Good

Pakpimol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots to do nearby. The staff were not that helpful
Stayed 2 nights in Jul 2025

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay is good. Location is convenient. There are many amenities onsite, including a 7-11 and food court. Room size is not bad for hotel in Japan. Check in time is strictly after 3pm. The big issue we had was the shower/bathtub been too slippery. There were 6 of us with 3 rooms. It was so slippery that I fell in tub when I was just stepping in, two others almost fell. Rest of our party just decide to wear the crocs into tub. So be careful when taking a shower.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and near station
Stayed 8 nights in Jul 2025

8/10 Good

Prasanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with adequate space. Shopping and restaurants close by
Stayed 2 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to train station, food court and 7-11 convenience store. Free bottled water daily 😊
Stayed 4 nights in Jul 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but it was very closed to the station, very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and restaurants in the hotel, train station was near by, on site parking was easy and Shinagawa train station is less then a 5 minute walk away from the hotel. Hotel staff were excellent and extremely helpful also
Stayed 8 nights in Jul 2025

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so convenient with transportation and convenient store like 7 11. Love this hotel , staffs are great and rooms were cleaned daily. Five stars all the way.
Stayed 5 nights in Jul 2025

8/10 Good

Junko

Stayed 1 night in Jul 2025

8/10 Good

Hak Kwong, Richmond Hill

Liked: Cleanliness, staff & service
Conveniently located, friendly staff
Stayed 2 nights in Aug 2025

6/10 Okay

Munqid Yacoub

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Food was ok. Couldn't get proper Coffee. wasn't informed about Hotel Taxes. Staff Lacked English Speaking. Checking in at 3pm was a big issue, when i arrived at 6am.
Stayed 5 nights in Jul 2025

6/10 Okay

Juan Francisco

Business traveller
Liked: Cleanliness
Disliked: Staff & service
For a one night stay near Shinagawa trains station is OK but I do not recommended for a "long" holiday stay, it really feels like a huge train station hotel not a holiday's place.
Stayed 2 nights in Jul 2025