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Shinagawa Prince Hotel

4.0 star property

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Restaurant
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Restaurant
Property amenity
Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo-to, 108-8611
  • Place, Shinagawa Prince Cinema
    ‪3 min walk‬
  • Place, Sengakuji Temple
    ‪12 min walk‬
  • Place, Meiji Gakuin University
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Annex Tower Double Room, Non-Smoking (8th-20th Floors)

Annex Tower Double Room, Non-Smoking (8th-20th Floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

8.4 out of 10
Very good
(64 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd Floors)

  • Sleeps 2

View all photos for Annex Tower Millennial Double Room, Non-Smoking (30th-32nd Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial Double Room, Non-Smoking (30th-32nd Floors)

  • Sleeps 2

View all photos for Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th Floors)

  • Sleeps 2

View all photos for Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th Floors)

  • Sleeps 2

View all photos for Main Tower Corner Double Room（21f）

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Double Room（21f）

  • Sleeps 2

View all photos for Main Tower Corner Twin Room With Extra Bed, Non-Smoking (18th-26th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room With Extra Bed, Non-Smoking (18th-26th Floors)

  • Sleeps 3

View all photos for Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

8.0 out of 10
Very good
(76 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

8.8 out of 10
Excellent
(38 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Main Tower Premier Double Room, Smoking (37th floor)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Double Room, Smoking (37th floor)

7.8 out of 10
Good
(25 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

7.4 out of 10
Good
(25 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Main Tower Twin Room, Non-Smoking (6th-16th floors)

Main Tower Twin Room, Non-Smoking (6th-16th floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Non-Smoking (6th-16th floors)

8.0 out of 10
Very good
(193 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Twin Room, Smoking (17th floor)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Smoking (17th floor)

7.4 out of 10
Good
(36 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

Annex Tower Twin Room, Non-Smoking (9th-14th Floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Twin Room, Non-Smoking (6th-16th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Non-Smoking (6th-16th Floors)

  • Sleeps 2

View all photos for Annex Tower Millennial King Room, Non-Smoking (30th-32nd Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial King Room, Non-Smoking (30th-32nd Floors)

  • Sleeps 2

View all photos for Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

8.4 out of 10
Very good
(20 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Upper Floor Twin Room, Smoking (32nd floor)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Twin Room, Smoking (32nd floor)

7.0 out of 10
Good
(14 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

8.2 out of 10
Very good
(36 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Main Tower Twin Room, Non-Smoking (18th-27th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Non-Smoking (18th-27th floors)

7.6 out of 10
Good
(120 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

8.2 out of 10
Very good
(46 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

7.6 out of 10
Good
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower Double Room, Non-Smoking (21st-29th Floors)

Annex Tower Double Room, Non-Smoking (21st-29th Floors) | City view

Annex Tower Double Room, Non-Smoking (21st-29th Floors)

7.6 out of 10
Good
(32 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Annex Tower King Room, Non-Smoking (21st-29th Floors)

Annex Tower King Room, Non-Smoking (21st-29th Floors) | City view

Annex Tower King Room, Non-Smoking (21st-29th Floors)

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower King Room, Non-Smoking (8th-20th Floors)

Annex Tower King Room, Non-Smoking (8th-20th Floors) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower King Room, Non-Smoking (8th-20th Floors)

7.0 out of 10
Good
(12 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower Hollywood Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Hollywood Twin Room

  • Sleeps 2

View all photos for Annex Tower King Room, Non-Smoking (21st-29th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower King Room, Non-Smoking (21st-29th Floors)

  • Sleeps 2

View all photos for Annex Tower Double Room, Non-Smoking (21st-29th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Double Room, Non-Smoking (21st-29th Floors)

  • Sleeps 2

View all photos for Main Tower Corner Twin Room With Sofa, Non-Smoking (6th-16th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room With Sofa, Non-Smoking (6th-16th Floors)

  • Sleeps 3

View all photos for Main Tower Twin Room, Non-Smoking (18th-27th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Non-Smoking (18th-27th Floors)

  • Sleeps 2

View all photos for Main Tower Corner Twin Room With Sofa, Non-Smoking (19th-27th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room With Sofa, Non-Smoking (19th-27th Floors)

  • Sleeps 3

View all photos for Main Tower Premier Corner Twin Room, Smoking (35th-37th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Corner Twin Room, Smoking (35th-37th Floors)

  • Sleeps 2

View all photos for Main Tower Premier Double Room, Smoking (37th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Double Room, Smoking (37th Floors)

  • Sleeps 2

View all photos for Main Tower Upper Floor Twin Room, Smoking (32th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Twin Room, Smoking (32th Floors)

  • Sleeps 2

View all photos for Main Tower Twin Room, Smoking (17th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Smoking (17th Floors)

  • Sleeps 2

View all photos for Main Tower Corner Twin Room With Extra Bed, Smoking (17th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room With Extra Bed, Smoking (17th Floors)

  • Sleeps 3

View all photos for Main Tower Premier Double Room, Non-Smoking (35th-36th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Double Room, Non-Smoking (35th-36th Floors)

  • Sleeps 2

View all photos for Annex Tower King Room With Sofa Bed, Non-Smoking (8th-20th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower King Room With Sofa Bed, Non-Smoking (8th-20th Floors)

  • Sleeps 3

View all photos for Annex Tower Double Room, Non-Smoking (8th-20th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Main Tower Corner Twin Room (28th-29th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room (28th-29th Floors)

  • Sleeps 3

View all photos for Main Tower Corner Twin Room Smoking (32th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Corner Twin Room Smoking (32th Floors)

  • Sleeps 2

View all photos for Annex Tower King Room With Sofa Bed, Non-Smoking (21st-29th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower King Room With Sofa Bed, Non-Smoking (21st-29th Floors)

  • Sleeps 3

View all photos for Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th Floors)

  • Sleeps 2

View all photos for Annex Tower King Room, Non-Smoking (8th-20th Floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower King Room, Non-Smoking (8th-20th Floors)

  • Sleeps 2

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About this property

Shinagawa Prince Hotel

Family-friendly hotel connected to a shopping centre in Tokyo with 5 restaurants
Along with 5 restaurants, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include indoor tennis courts, a coffee shop/cafe and self parking.
Shinagawa Prince Hotel offers 2378 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, slippers, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include indoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shinagawa Prince Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and within walking distance of Tokyo Bay. Enjoy features like free WiFi in public areas, plus 5 restaurants and a 24-hour gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include 5 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes 9 indoor tennis courts and a 24-hour gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Just a 4-minute drive from Tokyo Bay and a few minutes from Tokyo Tower
Shinagawa Prince Hotel offers its guests indoor tennis courts and a 24-hour fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Shinagawa Prince Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
DINING ＆ BAR TABLE 9 TOKY – On-site restaurant. Guests can enjoy drinks at the bar.
味街道 五十三次 – On-site restaurant. Open daily.
中国料理 品川大飯店 – On-site restaurant. Open daily.
コーヒーラウンジ マウナケア – On-site café. Open daily.
LUXE DINING HAPUNA – On-site buffet restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,633 for adults and JPY 3,277 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • DINING ＆ BAR TABLE 9 TOKY
  • LUXE DINING HAPUNA
  • コーヒーラウンジ マウナケア
  • 中国料理 品川大飯店
  • 味街道 五十三次

Things to do

  • 24-hour gym
  • 9 indoor tennis courts
  • Bowling alley
  • Concerts/live shows
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • Lift

More

  • 39 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 21, 2026, from 1-5 AM, in the Main Tower, East Tower building, Completion time may change slightly depending on the work situation.
A scheduled power outage will take place on February 9, 2026, from 1-5 AM, in the N Tower, Annex Tower building. Completion time may change slightly depending on the work situation.
A scheduled power outage will take place on January 19, 2026, from 1-5 AM, in the Main Tower, Annex Tower, N Tower, East Tower building. Completion time may change slightly depending on the work situation.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children 3 and under.
Guests booked in breakfast inclusive rate plans are required to bring their keycard or reservation confirmation to the breakfast venue.
Guests must be over 18 years old to access the fitness facility. Reservations are required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 5 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4633 for adults and from JPY 3277 for children
  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Prince Shinagawa
Hotel Shinagawa
Hotel Shinagawa Prince
Prince Hotel Shinagawa
Prince Shinagawa
Prince Shinagawa Hotel
Shinagawa Hotel
Shinagawa Prince
Shinagawa Prince Hotel
Minato Prince Hotel
Prince Hotel Minato
Prince Hotel Tokyo
Shinagawa Prince Hotel Tokyo Japan
Prince Hotel
Shinagawa Prince Hotel Hotel
Shinagawa Prince Hotel Tokyo
Shinagawa Prince Hotel Hotel Tokyo

Shinagawa Prince Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2295 out of 4687 reviews
Rating 8 - Good. 1436 out of 4687 reviews
Rating 6 - Okay. 591 out of 4687 reviews
Rating 4 - Poor. 206 out of 4687 reviews
Rating 2 - Terrible. 159 out of 4687 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nitesh, Buffalo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Oct 2025

8/10 Good

Hiroaki

Stayed 5 nights in Oct 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very knowledgeable, professional and always willing to help. Great staff! This is the second time this year that my wife and I stayed at your hotel and we are very happy and pleased to have stayed. Will be back again in the near future. Okini and matane!
Stayed 2 nights in Oct 2025

6/10 Okay

Ismail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Rooms are clean but small and quite outdated, like frozen from 80-90th. Good location across from Shinagawa station. Staff is very polite but you can feel they are been a bit overwhelmed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meghan

Stayed 1 night in Oct 2025

8/10 Good

Dinesh

Business traveller
Liked: Cleanliness, staff & service

Good hotel, but rigid rules

Very rigid staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Hyun

Stayed 1 night in Oct 2025

8/10 Good

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Oct 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice and very comfortable!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jaylan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great there are so many things to do here it’s hard to want to go outside sometimes
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience, cleanliness, staff friendly, good breakfast buffet
Stayed 3 nights in Oct 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2025

10/10 Excellent

Cinderella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had a great location with restaurants and shopping close by. I will definitely stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Holly

Travelled with family
Liked: Property conditions & facilities

Convenient

Very convenient to Tokyo, airport and transportation. We didn’t know we were going to be in a smoking room - so if you are also sensitive to that too, make sure you specify. Skip the long lines at check in and use the mobile kiosks with your reservation and passport.
Stayed 2 nights in Oct 2025

4/10 Poor

Jenny

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room is clean but room layout was bad. The toilet overflowed on the last day but staff was quick to resolve. There were minimal outlets available and oddly placed (not by the night stand). Except for toothpaste, toothbrush and slippers there were no other items available. Stayed t Sheraton Grande right before, which also had older hotel room, but Shinagawa Prince pails in comparison.
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very convenient location! The variety of restaurants is amazing…and the breakfast buffet is out of this world!
Stayed 3 nights in Oct 2025

8/10 Good

sefton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We need updating, and makeover
Stayed 3 nights in Oct 2025

8/10 Good

John, West Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A busy hotel, but quiet at night, that offers comfortable, clean rooms with great service and a location right next to one of Tokyo’s key train stations. Eat breakfast early or late. In between can be very busy and you’ll likely wait in line to get a table.
Stayed 1 night in Oct 2025

10/10 Excellent

ERYKA, San Bernardino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything. It was conveniently located to the train station that had many shopping and dining options.
Stayed 1 night in Oct 2025

10/10 Excellent

Nhat Tinh, Montreal

Stayed 1 night in Oct 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to assist and accommodate all my needs.
Breakfast- yummm
Afternoon tea!
Signage
Taxi wait area
Stayed 3 nights in Oct 2025

4/10 Poor

Wyne

Stayed 1 night in Oct 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Close to station.
Stayed 9 nights in Oct 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at check in and other where not nice or helpful. Room smelt bad. Line up for paid breakfast 40 minutes just to get in. Food was mediocre at best. Room as old and shower was not right for the bathroom. We were early and had to check a bag. That line was 35 min standing in a corridor. Overall a bad rating and I don’t consider myself difficult or picky about things.
Stayed 2 nights in Oct 2025

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