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Smarthotel Tromso

3.0 star property

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Photo gallery for Smarthotel Tromso

Superior Room | Desk, blackout curtains, free WiFi, bed sheets
Point of interest
Ecotours
Point of interest
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Vestregata 6, Tromsø, 9008
  • Tromso Cathedral
    ‪3 min walk‬
  • Polaria
    ‪8 min walk‬
  • Polar Museum
    ‪8 min walk‬
  • Tromsø (TOS-Langnes)
    ‪7 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, blackout curtains, free WiFi, bed sheets

Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is €208
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About this property

Smarthotel Tromso

Hotel with a restaurant, a quick walk to Tromso Cathedral
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and free use of bicycles. Housekeeping is available once per stay.
Smarthotel Tromso offers 160 air-conditioned accommodations with a hairdryer and blackout curtains. Televisions come with cable channels.

Bathrooms include a shower. This Tromsø hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Smarthotel Tromso. During your stay, you're just a quick walk from Tromso Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Just a 3-minute walk from Tromso Cathedral and 8 minutes on foot from Polaria
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Ski storage, tour/ticket assistance, and coffee/tea in common area are also featured at Smarthotel Tromso.

This 3-star Tromsø hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Smarthotel Tromso has a restaurant on site.

Languages

English, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NOK 195 for adults and NOK 89 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Ski storage
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NOK 195 for adults and from NOK 89 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Smarthotel Tromso Hotel
Smarthotel Hotel Tromso
Smarthotel Tromso
Tromso Smarthotel
Smarthotel Tromso Hotel
Smarthotel Tromso Tromsø
Smarthotel Tromso Hotel Tromsø

Smarthotel Tromso Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 367 out of 1001 reviews
Rating 8 - Good. 415 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Stayed 1 night in Mar 2025

8/10 Good

Margarita

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Excellent location, comfortable room and bathroom, delicious breakfast, very friendly breakfast staff. But the reception staff was very bad. Not at all friendly or helpful, they seem tired and without any interest in their work. A shame, because it is a very good hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yin May

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Location was 1 street behind main shopping street and around 5mins walk to nearest bus stops. Room was clean with heating, although windows allowed cold air to pass through. My friend found it cold but I thought it was ok under the duvet. Basic amenities included (towels, hair dryer, shampoo body wash). Staff was friendly and accommodating (we had to ask for new hair dryer and top-up of shampoo). Cons: room would be small for extended stay, but was ok for 3 days. If you visit in winter, please get shoes with ice grip! Many people were slipping everywhere. I had to take long detours just to avoid icy sidewalks.
Stayed 2 nights in Feb 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
First of all the hotel staff location etc are absolutely fine however you can’t get over the elephant in the room or more to the point the size of the rooms. The phrase you couldn’t swing a cat in here was made for this hotel the rooms are tiny. There’s no where to put your clothes to we ended up living out of the suitcase and using a floordrobe. You have climb over your partner to get out of bed and there are literally no facilities in the room at all. As I said the hotels fine but be prepared to spend your trip in what seems like a prison cell.
Stayed 3 nights in Feb 2025

4/10 Poor

DANIEL

Travelled with partner
Liked: Staff & service
Very small room.
Stayed 3 nights in Feb 2025

4/10 Poor

DANIEL

Travelled with partner
Liked: Staff & service
"Double-Room" was extremely small. Even for just 2 people.
Stayed 1 night in Feb 2025

4/10 Poor

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Travelocity photos do not adequately demonstrate what a terribly small room the "double room" actually is. It was VERY small and tight. Access to the bed from one side. Very hard to get in and out of the bed on the inside spot.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was good but no laundry

Stay was fine, but note there is no laundry facilities despite being listed as an amenity on hotels.com
Stayed 2 nights in Feb 2025

4/10 Poor

Vibhati

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but very small, uncomfortable and basic facilities. The whole hotel could do with an upgrade. Multiple issues in the bathroom and general ventilation too.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but central, i had a single room and it was a little soul detroying but did what was needed!
Stayed 2 nights in Jan 2025

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it’s been a pleasant experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but budget sized rooms.

This was a one night stay until our other hotel, on the docks, was available the next day. It's a great little hotel for all the basics - the beds were comfortable, breakfast was good, water was hot and everything was clean. The location is really good and just a few minutes walk to the docks (but not the water and mountain view I was looking for). The room is small and for a couple you wouldn't really spend time in it rather than sleeping, because of its size, but there is a communal room downstairs with large TV and tea/coffee is always available there as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a good location, very near to relevant places if you're going as tourist. The bed is quite small for two people but it's good enough to spend couple of nights there
Stayed 2 nights in Jan 2025

6/10 Okay

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Eiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Sreya

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 7 nights in Dec 2024

4/10 Poor

Nathan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room is tiny, not suitable for anything other than a short stay and also has no amenities (kettle etc). Staff are generally unfriendly. Room and hotel was clean
Stayed 7 nights in Dec 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value and location
Stayed 2 nights in Jan 2025

6/10 Okay

Ashley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was fine, the bed was comfortable. The room was tiny and had no circulation however so we had to have the window open to get some sleep which of course then would make the room very cold after a while lol. The staff I'm a bit mixed on. Some of the staff were very friendly, but some of the younger staff were incredibly unprofessional. A couple of the younger ones were loudly on phone calls having inappropriate conversations, again, very loudly lol. The room is smaller than one could imagine until you're in it. Breakfast was pretty good. Overall it was an okay stay, but I would not stay here again if there were other options available.
Stayed 6 nights in Dec 2024

6/10 Okay

Julie Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
On arrival at th smarthotel it was easy to check-in and find our room, room was very small, bed right up to the wall at side and end but was comfortable only one pillow each and quilt didn't cover the bed so luckily there was two. Bathroom was adequate Breakfast had a good selection of cooked and cold foods but if you've not booked through hotels own website its not included and costs around £14 per head, on our visit we were on the fourth floor and unfortunately the second day we were there the lift broke and was not fixed two days later when we left which ment we had to drag our bags down 4 flights of stairs Overall though its a nice hotel in a good location a short walk to shops and harbour.
Stayed 4 nights in Dec 2024

6/10 Okay

Randy

Stayed 2 nights in Dec 2024

10/10 Excellent

Andreas

Stayed 1 night in Dec 2024

8/10 Good

Sabine

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024