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Hotell Vilja

2.0 star property

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Photo gallery for Hotell Vilja

Restaurant
Exterior
TV
Interior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View in a map
Parkvagen 7C, Umea, 903 42
  • Place, Visionite Arena
    ‪8 min walk‬
  • Place, Norrland's University Hospital
    ‪3 min drive‬
  • Place, Umeå University
    ‪3 min drive‬
  • Airport, Umea (UME)
    ‪9 min drive‬

Room options

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

8.2 out of 10
Very good
(103 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Desk, free WiFi, bed sheets

Single Room

8.6 out of 10
Excellent
(20 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Queen Room

Desk, free WiFi, bed sheets

Queen Room

8.0 out of 10
Very good
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Double Room

Desk, free WiFi, bed sheets

Family Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

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About this property

Hotell Vilja

This smoke-free hotel features a snack bar/deli, a sauna and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and express check-in.
Hotell Vilja offers 43 accommodations with a hairdryer and free toiletries. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Hotell Vilja. During your stay, you're just a quick walk from Gammliavallen. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a sauna
  • Within a 10-minute walk of Gammliavallen and Visionite Arena
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Hotell Vilja also features a sauna, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Umea hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open from Monday to Thursday (7:00 AM to 4:00 PM), Saturday to Sunday (7:00 AM to noon) and Friday to Saturday (6:30 AM to 3:30 PM)
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from midnight to 6:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 200 per accommodation, per stay
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for SEK 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: SEK 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: SEK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Thursday: 7:00 AM - 4:00 PM
  • Saturday - Sunday: 7:00 AM - noon
  • Friday to Saturday: 6:30 AM to 3:30 PM
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between midnight and 6:00 AM. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Hotell Vilja.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

OK Hotel Umea
OK Hotell Hotel Umea
OK Hotell Umea
Hotel Vilja
Hotell Vilja Umea
Hotell Vilja Hotel
Hotell Vilja Hotel Umea
Sure Hotel by Best Western Vilja

Hotell Vilja Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 336 out of 964 reviews
Rating 8 - Good. 448 out of 964 reviews
Rating 6 - Okay. 146 out of 964 reviews
Rating 4 - Poor. 21 out of 964 reviews
Rating 2 - Terrible. 13 out of 964 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Kristoffee

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

8/10 Good

FARIBORZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good breakfast Decent place for a one night stay Friendly staff in the morning
Stayed 1 night in Aug 2023

10/10 Excellent

Adolf

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
great stay, staff very helpful
Stayed 2 nights in Jul 2022

10/10 Excellent

Jessica

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful! After-hours self-check in was convenient and easy. The place was very quiet, restful, and comfortable. It is not very conveniently located, but it wasn't inconvenient either. Everything in town is reachable by bus or walking.
Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Mark, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in Umea

Solo traveller. Hotel is away from the main town center and is quiet as a result. This may not suit everyone as there is little in the way of eateries nearby. Being attached to an auto service station is not a problem. Good and friendly service from the staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, some nice areas inside

Seems to be related to the gas station in some way, but don't let this put you off! It's in a good location if you want to go forest walking or to the swimming pool, and only a short walk into the middle of town. Inside has some nice 'outdoor' feeling room with a couple of sofas and a TV with books to read.

8/10 Good

Lars-Olof

Liked: Cleanliness, staff & service, amenities
Prisvärt hotell med motornostalgi i väggarna
Stayed 1 night in Jan 2026

6/10 Okay

Pia

Travelled with family
Stayed 3 nights in Jan 2026

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities
Ja allt var bra
Stayed 1 night in Jan 2026

8/10 Good

Ellenor

Stayed 1 night in Jan 2026

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
vi hade bokat ett rum med extrasäng men fick inget påslakan till den sängen. En ganska liten sak egentligen som personalen åtgärdade när vi sa till. I övrigt så hade vi en bra vistelse.
Stayed 2 nights in Jan 2026

6/10 Okay

Tor-björn

Stayed 1 night in Jan 2026

10/10 Excellent

BALASUBRAMANI

Travelled with family
Liked: Cleanliness, staff & service, amenities
While chcek-in at 5PM no staff and check in process was so simple. Next day morning in breakfast staff was so kind and helpfull. Check out was so simple.
Stayed 1 night in Dec 2025

6/10 Okay

Inger

Travelled with family
Liked: Cleanliness, staff & service
Rummet var av genomsnitt och fri tillgång till kaffe och the uppskattades
Stayed 1 night in Dec 2025

8/10 Good

Micael

Travelled with family
Liked: Cleanliness, staff & service
Rent
Stayed 2 nights in Dec 2025

6/10 Okay

Pavinee

nice and clean hotel, all staffs are nice and friendly But, I had an unpleasant and scary visit on Friday night 12 Dec 2025. the owner of the hotel came to my hotel room after 21:00 , he knocked the door and said my payment card was decline which mean the transaction didn't go through, then I change to a new card to pay then it was worked , the transaction went through ( reservet) and I did show him my transaction, However I though everything was Ok, unexpectedly he came back again around 21:15 ( 2nd time) knocked the door and said to me that he didn't receive money , then he started talking about he could call to police if he didn't receive money transaction, anyway since the different bank and country it would take awhile before transaction set in. therefore I tried to explain him about it, seem he accepted, then he left, But he came back again for the 3rd time knocked the door , this time he brought the lap top with him and show me that transaction didn't go through , according to my bank and transaction history its say money is gone from my account, So I told him I will call the bank on saturday morning( becourse I will be checking out 13 dec) and either pay at the front desk when i check out if the hotel don't get money within saturday morning. ,it seemed he understand and satisfy. During I was checking out, I asked the front desk staff , she said its was ok , they received the money.. However this situation i have never had in my life , it was unpleasant
Stayed 5 nights in Dec 2025

6/10 Okay

Pär Anders

Travelled with family
Liked: Cleanliness, staff & service, amenities
Helt ok för en natt. Dock var det nästan stopp i handfatet (rum 541). Bra frukost. Lugnt och bra.
Stayed 1 night in Dec 2025

6/10 Okay

Susanne

Stayed 1 night in Dec 2025

10/10 Excellent

Karl-Olov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frukostmenyn utmärkt med en stor variation.
Stayed 2 nights in Dec 2025

8/10 Good

Kajsa

Stayed 3 nights in Dec 2025

8/10 Good

Carina

Väldigt välstädat! Hjälp Sam personal
Stayed 1 night in Dec 2025

10/10 Excellent

Åsa

Lugnt o skönt.
Stayed 2 nights in Dec 2025

8/10 Good

Angela

Stayed 1 night in Nov 2025