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Royal Hainaut Spa & Resort Hotel

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Photo gallery for Royal Hainaut Spa & Resort Hotel

Indoor pool, open 9:00 AM to 8:00 PM, pool loungers
2 bars/lounges, lobby lounge
Reception hall
Presidential Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe
Presidential Suite, 2 Bedrooms | Living area | Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Spa

Explore the area

View in a map
6 Place De L'Hôpital Général, Valenciennes, 59300
  • Place, Valenciennes Town Hall
    ‪7 min walk‬
  • Place, Musée des Beaux-Arts
    ‪9 min walk‬
  • Place, Parc de la Rhônelle
    ‪12 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪36 min drive‬

Room options

View all photos for Chambre Deluxe

Chambre Deluxe | 1 bedroom, premium bedding, minibar, in-room safe

Chambre Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Prestige

Chambre Prestige | 1 bedroom, premium bedding, minibar, in-room safe

Chambre Prestige

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Suite (Duplex)

Traditional Suite (Duplex) | 1 bedroom, premium bedding, minibar, in-room safe

Traditional Suite (Duplex)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living area | Flat-screen TV

Presidential Suite, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | Living area | Flat-screen TV

Royal Suite, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Senior Suite Duplex

Senior Suite Duplex | 1 bedroom, premium bedding, minibar, in-room safe

Senior Suite Duplex

  • 80 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Mercure Valenciennes Centre
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 289 reviews
The price is €105
includes taxes & fees
28 Nov - 29 Nov
Mercure Valenciennes Centre

About this property

Royal Hainaut Spa & Resort Hotel

Hotel with 2 restaurants, 10-minute walk to Musée des Beaux-Arts
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli.
Royal Hainaut Spa & Resort Hotel offers 79 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Spa by Royal Hainaut has 8 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at Royal Hainaut Spa & Resort Hotel, you're just a quick walk from Valenciennes Town Hall. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine at La Storia, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at Spa by Royal Hainaut
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 10 minutes by foot from Musée des Beaux-Arts and a 3-minute drive from Valenciennes Golf
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Royal Hainaut Spa & Resort Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre and 11 meeting rooms are available. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly Royal Hainaut Spa & Resort Hotel.

This Valenciennes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
La Storia – This fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.
La Galerie – This brasserie specialises in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
L'Atrium Bar Lounge – On-site lobby lounge. Open daily.
Royal Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 for adults and EUR 10 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • L'Atrium Bar Lounge
  • La Galerie
  • La Storia
  • Royal Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 18.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.30 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 24 per day (164 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa Valenciennes
Royal Hainaut Spa & Resort
Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa & Resort Hotel Hotel Valenciennes
Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Valenciennes
Hotel Royal Hainaut Spa & Resort Hotel Valenciennes
Valenciennes Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa
Hotel Royal Hainaut Spa & Resort Hotel
Martin's Hotel Du Hainaut
Royal Hainaut Spa Valenciennes

Reviews

Royal Hainaut Spa & Resort Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 106 out of 142 reviews
Rating 8 - Good. 23 out of 142 reviews
Rating 6 - Okay. 9 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is lovely ! Checking in staff where great the lobby bar where nice people but they need more training not their fault We dined in the restaurant the food was poor I didn’t eat my main the steak was not good staff where efficient but they didn’t seemed at all bothered that our table of four didn’t eat all the food This is the 2 nd time we’ve stayed here but will not be back because of the good
Stayed 1 night in Jun 2025

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel & its facilities are very good, but could be excellent. One gets the feeling that only French speaking guests are welcome, most staff don’t have even a basic understanding of English and don’t want to assist. The hotel boasts 51 TV channels, but none cater for international sport.
Stayed 3 nights in May 2025

6/10 Okay

Alyson

Stayed 1 night in Nov 2024

6/10 Okay

Aunjelique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay, however I feel it was not up to the expectations of such a nice hotel and not really worth the price per room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel in the historic Hopital building.
Stayed 1 night in Sep 2024

10/10 Excellent

richard

Stayed 1 night in Jun 2024

10/10 Excellent

Alejandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Liina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is absolutely gorgeous, beautifully renovated old military hospital, high ceilings, sympathetic materials, amazing glazed lobby, most beautiful spa i have seen for a long time. The town is quite nice but nothing very special, had few drinks in the lovely square which was nice. Art museum was closed till 2024? and townhall under renovation.
Stayed 2 nights in Jul 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 2 nights in Jun 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Hotel

Wow. Amazing hotel.
Stayed 1 night in Nov 2021

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to fault Absolutely lovley
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing place!

Wonderful location and service
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and relaxing stay

Beautiful hotel and spa. Super pool. Very stylish interior throughout hotel. Very nice room (we stayed in a suite). Lovely food and good service. Would highly recommend and will definitely return.
Hallway downstairs
Front of hotel
Pool
Bar
Stayed 3 nights in Jul 2020

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Room

It was by far the best room I have ever stayed in. AMAZING!!!!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedoom was beautiful but draughty from the large windows. Lovely furnishings and design. The pool and spa are fabulous. Overall a fantastic hotel with super facilities and a great destination.
Stayed 4 nights in Jan 2020

6/10 Okay

Linda

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

3rd time not a charm

Third time at Royal Hainault and things have gone a bit off. 2 days with no towels available at the pool. The last night at the hotel our room wasn’t cleaned even after assurances they would clean it. Argumentative bar staff who despite a dry martini on the menu bring you a sea breeze and on the second attempt tell you they’re making the drink their way not the way you asked (light vermouth not 2/3rds). The food is divine and the physical hotel and rooms divine. The service just needs work.
Stayed 3 nights in Dec 2019

8/10 Good

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, the only problem - all restaurants close at 10.30. It would be also nice to have a bathrobe in the room.
Stayed 3 nights in Aug 2019

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ambiance!

Amazing hotel with ac, pool, and sauna. Great bar and good restaurant on site. Comfortable beds, very quiet, generous bathroom. Making a business trip much more enjoyable!
Stayed 3 nights in Jul 2019

10/10 Excellent

Vevilin, Amsterdam, Netherlands

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We booked this hotel for our wedding anniversary weekend and so glad we did. Absolutely stunning and beautifully designed hotel. Everything about this hotel is beautiful just like all the photos we saw in their website. The staffs are very friendly and helpful. Great location, a short walking distance to the center of town. We had a lovely stay and would highly recommend!
Stayed 1 night in Jul 2019

6/10 Okay

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place, but not honorable. Even after you make a reservation and have fully paid weeks in advance. At a moments notice (the day before), they suddenly displace you to a cheaper hotel by the train tracks and offer you a drink as compensation when the other place is half the price and without any of the amenities. Finally negotiated a dinner as compensation for the headache.
Stayed 1 night in Jun 2019

10/10 Excellent

Valérie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel ms attente à la réception une seule personne… qui était au téléphone avec une cliente et attente pour une coupe de champagne le soir alors qu’il y avait peu de clients parking cher ms je recommande car c une belle expérience
Stayed 1 night in Aug 2025