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del Lago Resort & Casino

4.0 star property

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Photo gallery for del Lago Resort & Casino

Property entrance
4 bars/lounges
Couples treatment room(s), sauna, steam room, body treatments
Couples treatment room(s), sauna, steam room, body treatments
Casino

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Gym
  • Bar
  • Pet-friendly

Explore the area

View in a map
1133 Route 414, Waterloo, NY, 13165
  • del Lago Resort & Casino
    ‪1 min walk‬
  • Waterloo Premium Outlets
    ‪7 min drive‬
  • It's A Wonderful Life Museum
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(81 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(17 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(136 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service – dining

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room | Flat-screen TV

Deluxe Suite, 1 Bedroom, 2 Bathrooms

8.8 out of 10
Excellent
(3 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

del Lago Resort & Casino

Hotel with 7 restaurants, in the vicinity of Montezuma Winery
7 restaurants, a full-service spa and a casino are available at this smoke-free hotel. Additionally, a nightclub, 4 bars/lounges and a health club are on-site.
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Spa del Lago has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the comfortable beds at del Lago Resort & Casino. During your stay, you're just a quick walk from del Lago Resort & Casino. Enjoy features like 7 restaurants, 4 bars and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 7 restaurants, a coffee shop and 4 bars/lounges
  • Buffet breakfast offered for a fee
  • Indulge with Swedish massages, body scrubs or body wraps at Spa del Lago
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 8 minutes by car from Montezuma Winery and 8 minutes from National Memorial Day Museum
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge
Del Lago Resort & Casino offers its guests a full-service spa and a health club. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges.

A business centre and meeting rooms are available. A casino, a nightclub, and spa services are also featured at the business-friendly del Lago Resort & Casino. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Waterloo hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Vine Bar & Grill – This restaurant serves lunch, dinner and light fare.
Portico By Fabio Viviani – This steakhouse serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Farmers Market Buffet – This buffet restaurant serves brunch, lunch and dinner.
Sociale – This café serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee: USD 12 per person
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Farmers Market Buffet
  • Food Court
  • Portico By Fabio Viviani
  • Sociale
  • Vine Bar & Grill

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Full-service spa
  • Nightclub

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.00 per person
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Del Lago Resort & Casino offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1117 out of 1563 reviews
Rating 8 - Good. 284 out of 1563 reviews
Rating 6 - Okay. 84 out of 1563 reviews
Rating 4 - Poor. 51 out of 1563 reviews
Rating 2 - Terrible. 27 out of 1563 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 1 night in Jun 2025

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy staying at delLargo hotel and casino. Waterloo is our half way mark traveling to Michigan from Massachusetts. The accommodations are clean, comfortable, and affordable. The casino is Vegas quality. Great place to stop and relax.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, room comfort
It was comfortable and clean. Room had broken toilet paper holder, refrigerator was not very cold, and no fan in bathroom. Not enough hangers in closet. Otherwise stay was okay.
Stayed 2 nights in Jun 2025

8/10 Good

Brian, Lacona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to rest your head for the night. Bring your own shampoo and conditioner as the ones supplied are watered down. Bed was nice and comfy and facility was good. Lots of options for dining in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Amy, Westland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was extremely clean and the people working went above and beyond to make the stay memorable.
Stayed 1 night in Jun 2025

10/10 Excellent

marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Like the atmosphere
Stayed 1 night in Jun 2025

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Doreen

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this casino I have been coming here for a few years. Safe plenty of parking there is one guy who works at the players club really nice guy unfortunately did not get his name. Management and staff that work at the hotel super friendly. Del largo casino is 8 years old. They are talking about renovations for the hotel in 2026 The bed was super comfy big television lovely big room decorated. It was my first time staying here I stayed on a tuesday night. I know there rates are higher on a weekend. Outside parking lot ample parking spaces I would highly recommend staying here. QUIET I stayed on the fith floor. Security you can not go to your room unless you use your room key for the elevator. Beautifully landscape flowers buildings striking definitely want to take pictures when you arrive. I am looking forward going back staying after there renovations There is a dunkin donuts near by quick short drive gotta have my dunkin coffee. In waterloo there is a chinese restaurant that I get excited about its named first dragon dine in fast service reasonable food outstanding short drive they are closed on tuesdays I ate lunch yesterday's wonderful cheap lunch go try for lunch open at 11.00 am Enjoy. A++
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Gail

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Were no cups for coffee machine or dri king cups.Room was dusty. We gone all over Ny for casinos. We stayed here before ,never had problem.
Stayed 1 night in Jun 2025

10/10 Excellent

john, Dennisport

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A safe reasonable priced hotel right next to Rte 90. Includes a casino and food establishments. We like it because of its easy on easy off Location. We have, stayed here several times.
Stayed 1 night in Jun 2025

10/10 Excellent

barbara

Stayed 1 night in May 2025

8/10 Good

Karen

Stayed 4 nights in May 2025

10/10 Excellent

Heath

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed the night after the Blues Travelers concert. Resort was nice, we had king room. Staff was friendly.
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Alireza

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Paula

Liked: Cleanliness
The hotel room was awesome! But not very sound proof. We could hear the room next to us very clear plus you could hear everything going on in the hallway. Other than that …it was a wonderful stay!! Great room and very clean.
Stayed 1 night in May 2025

8/10 Good

Emily

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

6/10 Okay

Ainur

Liked: Cleanliness
Breakfast not included, hard to find good restaurants nearby,
Stayed 1 night in May 2025