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Country Inn & Suites by Radisson, West Bend, WI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, West Bend, WI

Property amenity
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Exterior
Indoor pool
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
2000 Gateway Ct, West Bend, WI, 53095
  • Place, Kettle Moraine Ice Center
    ‪15 min walk‬
  • Place, Eisenbahn State Trail
    ‪3 min drive‬
  • Place, American Family Field
    ‪38 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

King, Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

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3.8 out of 5, Good, 526 reviews
The price is €66
includes taxes & fees
31 Dec - 1 Jan 2026
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About this property

Country Inn & Suites by Radisson, West Bend, WI

Suburban hotel with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a library, express check-out and a fireplace at reception.
Country Inn & Suites by Radisson, West Bend, WI offers 58 accommodations with DVD players and coffee/tea makers. Beds feature down duvets. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, West Bend, WI. During your stay, you'll be within walking distance of Kettle Moraine Ice Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a lift and library
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Kettle Moraine Ice Center and a few minutes from Eisenbahn State Trail
Free breakfast is served daily. Public spaces have free WiFi. An indoor pool, a library, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, West Bend, WI. Free self parking is available.

This West Bend hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Country Carlson West Bend
Country Inn Carlson West Bend
Country Inn Suites by Radisson West Bend WI
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend

Country Inn & Suites by Radisson, West Bend, WI Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 354 out of 843 reviews
Rating 8 - Good. 255 out of 843 reviews
Rating 6 - Okay. 132 out of 843 reviews
Rating 4 - Poor. 70 out of 843 reviews
Rating 2 - Terrible. 32 out of 843 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dinah

Stayed 2 nights in Aug 2025

2/10 Terrible

brad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a king studio suite with hot tub. The room was only single room. Didn’t look anything like the photos or description. Room was dirty out dated and furniture was dilapidated. Tv only had crappy streaming services and with the spotty internet, was of no use trying to watch tv. Will not be returning to this hotel again.
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Liked: Staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Joe

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price, relatively speaking. The rooms are large and very clean. Premises was quiet. Staff is friendly and helpful. Grocery shopping and a variety of restaurants are less than a 5 minute drive from the inn.
Stayed 5 nights in Aug 2025

8/10 Good

Robin

Business traveller
Liked: Cleanliness, property conditions & facilities
I've stayed here three times this summer. Every time my room has been very clean and had everything I needed. The bed and pillows are super comfortable!
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Falling apart

The building outside looked good and the floors inside room 200 were nice. Pretty much everything else needed work. Both the bathroom sink and tub faucets dripped all the time, there was a ceiling bubble that could be water damage in the bathroom, one wall was scuffed and marked up, there was a layer of dust on things, they could have bleached the sheets better and you could hear everyone through the walls and ceiling. They even had a chair by the desk that looked like they pulled it out of a garbage dump from the 1920's. It was worn and peeling well beyond its normal lifespan and should have been replaced long long ago (see pic). If these things are "their best" they failed miserably. I could have went to a cheaper hotel and got a better room.
Chair that should be condemned.
Tub faucet dirty, corroded and dripping.
Faucet dripping.
Stayed 1 night in Aug 2025

6/10 Okay

Brooke

Travelled with family
Liked: Room comfort

Okay if you want to sleep and go

The curtains looked like a cat or someone shred them. It was loud with the flusing or draining from the top floor. Bed was comfortable. And glad the added the soap shampoo and conditioner pumps in the shower. The chair by the desk needs to be replaced. Breakfast was okay. The eggs and sausage just came out but they were cold.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There evidently was kids above us running and being noisy
Stayed 1 night in Aug 2025

4/10 Poor

Travis

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 2 nights in Aug 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff did not greet or talk with guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Matilde

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was reasonably good. a little pricey. no significant complaints.
Stayed 1 night in Jul 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The handicapped rooms were dirty/gummy and were truly handicapped equipped. The showers were a tub with a handheld shower wind that did not detach from mount or adjust up or down. The beds were very worn and too high for a wheel chair transfer. The complimentary breakfast was limited and very low quality food items.
Stayed 2 nights in Jul 2025

10/10 Excellent

CANDICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased. If i head that way again...I'll be staying there.
Stayed 3 nights in Jul 2025

6/10 Okay

Jody

Travelled with family and small children
Liked: Staff & service
Coffee was weak and shower kept changing from cold to hot on its own
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Stayed 2 nights in Jul 2025

8/10 Good

MATTHEW, BRONX

Stayed 4 nights in Jul 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are newly remodeled, and clean. The staff was very nice and helpful.
Stayed 4 nights in Jul 2025

6/10 Okay

Megan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The TV stand had water damage. The computer chair's covering was frayed. Curtains were stained. Beds were fine. Bath was fine. Value not worth what we paid to stay
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Lipstick on a Pig

The photos make this hotel look a bit nicer than what it is. Unfortunately the options are limited in this area for accommodations. Although the price was right, I wouldn’t say this hotel is particularly clean - we had dust on table/countertops and dirt on our floors. Although the hotel appears to have updated, it’s really just lipstick on a pig — you can tell there’s a lot of deferred maintenance. I would only rebook if I had no other option.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty and gross.
Stayed 1 night in Jul 2025

6/10 Okay

Mark, Madison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not worth the money. The rooms are average at best and no better than a $40 a night hotel room in the area. Loud window air conditioners, not comfortable bed/pillow.
Stayed 1 night in Jul 2025

4/10 Poor

Bradley

Stayed 1 night in Jul 2025