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Comfort Inn - Pocono Mountains

2.5 star property

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Photo gallery for Comfort Inn - Pocono Mountains

Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • Gym
  • Housekeeping

Explore the area

View in a map
At I 80 Rr 940, White Haven, PA, 18661
  • Place, Hickory Run State Park
    ‪1 min drive‬
  • Place, Lehigh Gorge State Park
    ‪3 min drive‬
  • Place, Penn Lake
    ‪4 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn - Pocono Mountains

Hotel in White Haven with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Comfort Inn - Pocono Mountains offers 100 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Inn - Pocono Mountains gets good marks from our customers. During your stay, you'll be close to Jack Frost Mountain Resort. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 1-minute drive from Hickory Run State Park and 11 minutes from Jack Frost Mountain Resort
  • Pets welcome for a fee (restrictions apply)
Comfort Inn - Pocono Mountains offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Comfort Inn - Pocono Mountains. Free self parking is available.

This White Haven hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Pocono
Comfort Inn Pocono Mountain
Comfort Inn Pocono Mountain Hotel
Comfort Inn Pocono Mountain Hotel White Haven
Comfort Inn Pocono Mountain White Haven
Comfort Inn Pocono Mountains Hotel White Haven
Comfort Inn Pocono Mountains Hotel
Comfort Inn Pocono Mountains White Haven
Comfort Inn Pocono Mountains
Comfort Inn-Pocono Mountain Hotel White Haven
Comfort Inn White Haven
White Haven Comfort Inn
Comfort Inn Pocono Mountains
Comfort Inn - Pocono Mountains Hotel
Comfort Inn - Pocono Mountains White Haven

Comfort Inn - Pocono Mountains Reviews

Reviews

6.8
Rating 10 - Excellent. 242 out of 1005 reviews
Rating 8 - Good. 265 out of 1005 reviews
Rating 6 - Okay. 207 out of 1005 reviews
Rating 4 - Poor. 149 out of 1005 reviews
Rating 2 - Terrible. 142 out of 1005 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

PROSPER

Travelled with family
Liked: Cleanliness, staff & service, amenities
I read the reviews on this hotel and was terrified to stay at first - but after a quick prayer because I was scared, my family of 8 checked in and .. i can’t lie - we had an awesome stay. With it being a two star hotel, we came with very low expectations - but we were met with the unexpected. The beds were clean, the towels were as well. We did not see one roach or bug that people were complaining about. If it makes a difference, we stayed on the fifth floor. I actually love the room interior and the rooms were actually clean. It was actually cleaner than 4 start hotels i’ve been to. I think management is finally doing soemthing about the complaints. The only things that could’ve been better are the breakfast options, elevator, and interior hallway design. One waffle maker is not the ideal option lol. Additionally, the elevator closest to the entry was not working which means we had to use the one at the back. The interior was .. not the best. I think we preferred using the stairs at one point for our safety. The hallways could do with some usages. For example, the carpet. Changing that would be a huge upgrade for the hotel - why not make it like the ones inside the rooms? Also, sometimes the key cards won’t work so perhaps an update on the key system would be huge. We did not witness “crazy” people - if anything, it was quite empty. It was quite ideal for our visit to one of the resorts nearby. The breakfast ladies were also really kind and their smiles are infectious
Stayed 2 nights in Aug 2025

6/10 Okay

Kimberly, Queens

Disliked: Cleanliness, property conditions & facilities
Upon checking in the air conditioning in my room did not work, so I went to pick up the phone to call the front desk and I noticed a sticky substance on the receiver of the phone. I went to the front desk and they immediately moved my room. However when I came back in that night my keycard did not work and I had to return to the main desk again, they reconfigured the card but it still didn’t work.
Stayed 1 night in Aug 2025

6/10 Okay

Iris

Travelled with family
Disliked: Amenities, property conditions & facilities
Not what I expected from the pictures on their website. Old and not very clean rooms. Bathroom shower has pink mold and old soap on shower self. From the 3 front desk employees, only one was nice. I would not stay here again
Stayed 3 nights in Aug 2025

6/10 Okay

chiara

Travelled with group
Disliked: Staff & service
Room was fine. Never had our room cleaned or garbage taken so we had to leave it outside the room (everyone else seemed to be doing it as well). Whole fourth floor smelt of chlorine. Would stay here for a night or two if you aren’t planning on being there long.
Stayed 4 nights in Aug 2025

4/10 Poor

tyler

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the girl behind the desk was texting and it legit took her 30 seconds to even look up that we walked in. I wouldn’t complain if that was the only issue . I know the hotel is under construction but she gave us the furthest room from the elevator and I had a noticeable hurt leg but whatever. But after we went to get food our keys stopped working so I called the front desk to see if they could help us in our room the girl said no I can’t leave the front desk I’m the only employee down at the front desk. So I said fine I will hobble down and she wasn’t even at the desk it was guy. So she straight up lied to not help. Not a good way to start our vacation. The breakfast was decent .. but the lady putting all the food out seemed annoyed we were getting food. I just felt like we were unconvincing every one, the next day my bf didn’t feel good I asked if we could extend the check out the lady said no even before I could ask the question we wanted to check out at 12 … she said she had too many people coming that day… well how about you take care of the guests that are here now not your future guests.
Stayed 1 night in Aug 2025

2/10 Terrible

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We opted to stay in a hotel during a music festival - for shower, ac, and bed. The room had no hot water and we were told someone would come look at it - they didn’t. We couldn’t even have showers. We had a whole ordeal with our safe with our ids, keys, money get locked in as well. I regretted staying here
Stayed 3 nights in Aug 2025

8/10 Good

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising great stay

Nice and comfortable hotel with a very good size pool to relax and exercise. The breakfast was tasty and service was great and attentive. Great stop in a cozy and safe hotel
Stayed 1 night in Aug 2025

2/10 Terrible

sheila

Disliked: Cleanliness, property conditions & facilities
The clerk who checked me in was very nice and efficient. We left for groceries and returned an hour later to go to room. Elevator was down so took the stairs. Stairway and hall floors were filthy. The bathroom in our room had used towels hanging and the toilet was pulled out from the wall (don’t know why) Room not very clean. We felt unsafe and uncomfortable and did not stay. Was only in room about 10 minutes. Checked out. I did contact manager who refunded my money, for which I was thankful.
Stayed 1 night in Aug 2025

8/10 Good

Edyta

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Angel Joel Ruiz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine, just a few areas of the room needed painting. Overall a nice stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Many amenities in the area. Hotel was quiet and pet friendly is a perk if you are traveling with a fur baby.
Stayed 1 night in Aug 2025

8/10 Good

Lisa, Little Neck

Stayed 1 night in Aug 2025

8/10 Good

Alexis

Stayed 2 nights in Jul 2025

8/10 Good

Alexis

Travelled with partner
Liked: Amenities
It was an average hotel experience. Staff did their job but weren't kind or courteous. The pool was a nice addition, but also added water damage and a strong mildew smell throughout. No towels or wash cloths, we were given pool towels that were lieratlly falling apart at the seams. The bed was comfortable, but the linens could have been better cleaned. Hair on the outer blanket and it had a slight tan hue, either the linen is very old or their washers are not up to par and stained them. Dust and hair on the floor, very obvious that they skipped a sweep/mop. housekeeping seemed like a rush job overall, confirmed by them attempting to enter our room 5 minutes after check out. appliances were the best feature, minus the coffee maker and the fridge which again, skipped over to conserve time. location is okay, though the construction on 940 and the PA turnpike made travelling within the area a hassle. The surrounding food options were okay. The restaurant/bar attached seemed nice but pricey. any other decent restaurants are 15 minutes away in downtown White Haven. Overall, the stay was satisfactory, bring your own cleaning supplies, towels and washcloths, which I feel most hotel guests do nowadays, and the stay will be to your liking and price range of you are willing to explore the area for activities and food!
Stayed 1 night in Jul 2025

2/10 Terrible

Harry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unexpected nightmare

so, i wish i had known how terrible this rooom was before we reserved it. im stil getting creeps just thinking about it! first thing i noticed was the chair, upholstered in dark brown filthy with stains and white crud and greasy matted armrests. I wouldn't allow my dog in it! the floor was swept and I couldnt tell if it was clean. the bed was made with fresh sheets and comfortible. the wall next to my side of the bed had drips running down it. I shudder to think what it was! same by the waste basket, brown drips on the wall and container, chew, spittle, food, drink? then we get to the bathroom...this was the most sickening room the handles to the faucets, toilet and shower handles were grimey and filthy with visible crud.. the soap bottle had dirty drips all over it and brown crust on the pump. the quick fixes on the grout everywhere in the bathroom were dirty and done without care. amazingly someone thought-thread bare towels were okay. our bathmat had a salad plate sized hole in it. not a tear but a place where the weave was missing. quite a defective towel. it was not effective and should not have been in service but rather trashed
Stayed 3 nights in Jul 2025

6/10 Okay

Francisco

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Diane

Travelled with group
Disliked: Staff & service, property conditions & facilities

1 night ok, but wouldn't stay there for a week

The bathroom has mold in the shower and on the sink counter, exhaust fan didn't work & was dirty, one light was out and the light cover needed to be cleaned. That was just the bathroom! The carpet in the hallway(s) needs to be cleaned and/or repaired. Hallway molding was falling off and the lobby elevator was not working. The freeze in mini fridge needed to be defrosted you can't open the door. The only nice thing is flooring in the room was newer and the beds were fine. Lobby was nice.
Stayed 1 night in Jul 2025

6/10 Okay

Gay

Travelled with partner
Place is rundown, furniture dinged and dented. Peeling carpet trim in hallway. Sheets and towels were clean, bed comfortable. Breakfast adequate but somewhat unappealing. Cheap room rates. Easy access to Penn Turnpike
Stayed 3 nights in Jul 2025

4/10 Poor

Kristine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff didn’t come to clean room or bring fresh towels. Elevator was broken. Hotel was pricey for condition of hotel which needs some work and lack of customer service.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Would not Recommend, not worth the price.

The property is a 1.0 star at best, and should be the same with ratings. The staff were friendly and helpful, but could not overcome the ill-repair of the facility. Pros- 1. Breakfast was ok, but one of the highlights of the stay. Cons - 1. Garbage overflowing in outside receptacle. 2. Elevator out of order 3. Stairways dirty 4. Bathtub drain rusty 5. Bathtub calking needed replaced and had mold in most of it. (None of the family members were willing to take a shower). 6. Bathroom very small, toilet a child size to accommodate the size of the room, an turned in an odd angle. 7. The morning we left, the cold water went out and rooms were getting flooded.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Keisha

Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived after a long day of driving and they couldn’t honor our reservation for two beds. We had to leave and drive home two hours in the middle of the night.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Good food at Mexican restaurant next door. Lobby was nice, breakfast other than waffles was cold (bacon, eggs). Guest room was clean. Bathroom light out, outlet didnt work, bathroom fan didnt seem to work. A landscaper hasnt touched this property in a couple years. Weeds very high, discarded cig butts everywhere, empty beer cans dumped off railing by sidewalk, elevator was broken, shattered glass in the door to 300 series rooms.
Stayed 2 nights in Jul 2025

4/10 Poor

Barbara

Liked: Amenities
Pleasant staff but property was not in good condition nor was it deeply clean. I stayed four nights and a housekeeper wasn’t in my room at all. Some areas were not well cleaned.
Stayed 5 nights in Jul 2025