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Holiday Inn Alexandria - Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Alexandria - Downtown by IHG

Exterior
Couples treatment room(s), deep-tissue massages, facials
Couples treatment room(s), deep-tissue massages, facials
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
701 4th St., Alexandria, LA, 71301
  • Place, Riverfront Center
    ‪2 min walk‬
  • Place, Rapides Regional Medical Center
    ‪5 min walk‬
  • Place, Rapides Women's and Children's Hospital
    ‪6 min walk‬
  • Airport, Alexandria, LA (AEX-Alexandria Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

7.6 out of 10
Good
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Communication, Roll-In Shower)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Communication, Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Holiday Inn Alexandria - Downtown by IHG

Hotel in Alexandria with full-service spa and free airport shuttle
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, spa services and a seasonal outdoor pool. Change of towels is available on request
Holiday Inn Alexandria - Downtown by IHG offers 168 air-conditioned accommodations with iPod docking stations and coffee/tea makers. This Alexandria hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Lux Studio has couples treatment room(s). Services include deep-tissue massages and facials. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Alexandria - Downtown by IHG. During your stay, you're just a quick walk from Alexandria Museum of Art. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at CrossRoads Tavern
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to facials or massages at Lux Studio
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Riverfront Center and 4 minutes on foot from Alexandria Museum of Art
  • Free airport shuttle service
  • Pets welcome for a fee
Holiday Inn Alexandria - Downtown by IHG offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 11800 square feet (1096 square metres) and includes conference space. Spa services, a vending machine, and concierge services are also featured at the business-friendly Holiday Inn Alexandria - Downtown by IHG. A roundtrip airport shuttle is free during limited hours. Self parking is free.

This 3-star Alexandria hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
CrossRoads Tavern – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9:00 AM to 9:00 PM
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 14.24 for adults and USD 7.64 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CrossRoads Tavern

Things to do

  • 24-hour gym
  • Full-service spa
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,800 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14.24 for adults and from USD 7.64 for children
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Alexandria - Downtown by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 22 May and close on 07 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alexander Fulton
Alexander Fulton Alexandria
Holiday Inn Alexandria Downtown Hotel
Holiday Inn Alexandria Downtown
Fulton Hotel
Alexander Fulton Hotel And Convention Center
Holiday Inn Alexandria Hotel
Alexandria Holiday Inn
Alexandria By Ihg Alexandria
Holiday Inn Alexandria Downtown
Holiday Inn Alexandria Downtown an IHG Hotel
Holiday Inn Alexandria - Downtown by IHG Hotel
Holiday Inn Alexandria - Downtown by IHG Alexandria
Holiday Inn Alexandria - Downtown by IHG Hotel Alexandria

Holiday Inn Alexandria - Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 388 out of 755 reviews
Rating 8 - Good. 197 out of 755 reviews
Rating 6 - Okay. 83 out of 755 reviews
Rating 4 - Poor. 42 out of 755 reviews
Rating 2 - Terrible. 45 out of 755 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

jim

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC stuck on very cold setting. AC cover off settings loose and unattached. TV remote didn’t work. Had to be replaced. Camode seat wouldn’t stay up. Flopped down.
Stayed 1 night in Oct 2025

8/10 Good

Channing

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a nice stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Margery, Little Rock

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not go to the bar
Stayed 4 nights in Oct 2025

8/10 Good

LuAnne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 1 night in Oct 2025

8/10 Good

Lilla

Business traveller
Liked: Cleanliness, staff & service, amenities
Felt unsafe in surrounding areas. Hallways rugs dirty with stains, smells like cigarettes and mildew . Same thing in the room, just smelt mildew from the carpet , which felt damp because of the humidity.
Stayed 3 nights in Oct 2025

6/10 Okay

Felix

Travelled with family
Liked: Room comfort

Below average stay

The lobby was nice, but the room could use an upgrade. The hotel allowed pets and my room had a faint smell of dog poop. If animals are allowed, there should be no carpet!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2025

10/10 Excellent

Roshaunda

Liked: Cleanliness, staff & service, property conditions & facilities
I think everything was great the thing that stood out was the hospitality.
Stayed 2 nights in Sep 2025

6/10 Okay

Brittany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Mildew on the table. Had an awful muggy smell in the rooms. Ironing board broken in one room and didn’t have one in the other room.
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Lilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, nice shower , responsive maintenance man
Stayed 1 night in Sep 2025

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, staff & service
Mold we found in room 400 was treated with bleach. The bleach smell was very strong. We asked to be moved to another room and were accommodated. Ceiling in bathroom in room 400 was peeling and had open hanging spots. I have stayed at this hotel before without these issues, so this was disappointing. Staff were accommodating.
Stayed 2 nights in Sep 2025

8/10 Good

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many people registering for a confererence in the city and only one elevator working. Also, the hotel advertised on line, a complimentory breakfast which ws not honored. Our room was to be for handicap accessiblity but was not.Our ages are 91 and 85. We could not use a bath tub with no traction on the bottom and no hand rails. It was, however, comfortable and clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities
It was nice only thing the parking lots was full of white utility trucks parked krissed krossed and we couldn’t park anywhere they had taken all the spots
Stayed 1 night in Sep 2025

4/10 Poor

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

Low expectations met.

Hotel was fine except for the breakfast situation…no staff, no food, no idea. The hotel was booked with a ladies conference and they were not prepared at all.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Grace

Stayed 1 night in Aug 2025

2/10 Terrible

Mohamed

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Megan, Albany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed during our stay. The sign said “closed for maintenance,” but it was completely green, and no one attempted to clean or repair it the entire time we were there. It looks like they simply shut it down for the season, which is fine, but they should not advertise a pool if it’s unusable. It was August, still in the 90s, and we had been looking forward to using it. The property itself needs a professional deep clean. The halls, elevator, and rooms all had a noticeable odor that seemed to be masked with air freshener, but the only real solution would be carpet cleaning and thorough sanitizing. Breakfast was also disappointing. At over $14 per person after tax, I expected a higher-quality spread. Instead, it was the same basic options many hotels include for free—powdered eggs, grits, and a few standard items—with no waffle maker or other upgrades. Finally, the check-in experience was uncomfortable. Several staff members were sitting in the lobby having a loud conversation about drug use and addiction. Regardless of whether they were off the clock, that type of discussion in front of guests is unprofessional and off-putting.
Stayed 2 nights in Aug 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of the property. It was easy to go where I needed to go since it was downtown. The one thmg I did not like was the $14.95 for breakfast, which meant I had to leave the property for meals.
Stayed 4 nights in Aug 2025

4/10 Poor

Robert

Room was dirty, 1 elevator out of service, ice machine broken and water on the floor. Excellent Breakfast and Patricia and all the employees were kind and considerate. Electric doors jammed. Repairs and maintenance poor
Stayed 1 night in Aug 2025

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💖
Stayed 2 nights in Aug 2025

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heart of downtown Alexandria; great location on the red river ! The amenities are excellent in this area of downtown. Highly recommend this location for business or pleasure!!
Stayed 4 nights in Aug 2025

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