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Best Western Gwinnett Center Hotel

2.5 star property

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Photo gallery for Best Western Gwinnett Center Hotel

Lobby
Lobby
Desk, laptop workspace, iron/ironing board, rollaway beds
Seasonal outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3670 Shackleford Rd, Duluth, GA, 30096
  • Place, Jeju Sauna
    ‪13 min walk‬
  • Place, Pirate's Cove
    ‪14 min walk‬
  • Place, Gwinnett Place Mall
    ‪17 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(54 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Gwinnett Center Hotel

Hotel in Duluth with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station.
Best Western Gwinnett Center Hotel offers 68 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Gwinnett Center Hotel. During your stay, you'll be within walking distance of Jeju Sauna. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Gas South Arena and 14 minutes from Mall of Georgia
Best Western Gwinnett Center Hotel offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Gwinnett Center Hotel. Self parking is free.

This Duluth hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool is closed from Labor Day weekend to Memorial Day weekend.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel requires payment by credit card prior to arrival equal to the 1st night of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 26 May and close on 11 September.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Gwinnett Center Hotel.

Property is also known as

Holiday Inn Express Atlanta-Gwinnett Place
Holiday Inn Express Atlanta-Gwinnett Place Duluth
Holiday Inn Express Atlanta-Gwinnett Place Hotel
Holiday Inn Express Atlanta-Gwinnett Place Hotel Duluth
Best Western Gwinnett Center Hotel Duluth
Best Western Gwinnett Center Hotel
Best Western Gwinnett Center Duluth
Best Western Gwinnett Center
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth

Best Western Gwinnett Center Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Nichelle

Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick one night stay for a concert, was a great stay
Stayed 1 night in Oct 2025

2/10 Terrible

Cory

Stayed 1 night in Oct 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

8/10 Good

Camryn

Stayed 1 night in Oct 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and staff amigable.
Stayed 2 nights in Oct 2025

8/10 Good

James

Travelled with family
Liked: Amenities
Man at the front desk was new, but he did a good job checking me in. Room was comfortable. But don’t look under the bed, they don’t clean there!
Stayed 1 night in Oct 2025

2/10 Terrible

dongin

Stayed 1 night in Oct 2025

10/10 Excellent

Johana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the yummy breakfast. Employees are very nice!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaquavious

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service
I didnt like the odor of Carpet in hall way
Stayed 1 night in Sep 2025

10/10 Excellent

Gabrielle

Stayed 2 nights in Sep 2025

10/10 Excellent

Bich

Travelled with family and small children
Liked: Amenities
Great place and location
Stayed 2 nights in Aug 2025

10/10 Excellent

Chirag

Stayed 2 nights in Sep 2025

10/10 Excellent

Marshavelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. The gentleman who checked us in was extremely friendly and helpful. Location was in good proximity to our daughter's apartment in Duluth. Everything was clean, well maintained, and appeared to have been somewhat recently remodeled. AC worked well and the room was quiet. Some minor areas for improvement -Lack of ventilation in the bathroom caused the room to feel constantly damp (a common problem in many hotels). -With a couple of tweaks the breakfast could be great; muffins were dry, the only fresh fruit available was apples, and there was nothing to put on the plain yogurt (berries or granola would be a simple fix) but the hot offerings were very good and kept well stocked, other cold options were decent and there was sufficient room in the dining area for everyone to be seated. We stayed here 2 days, checked out and traveled north to the mountains for 2 days and then were pleased enough with this hotel that we re-booked (even ended up with the same room!) for the remaining 2 days of our trip.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joong

Stayed 1 night in Sep 2025

8/10 Good

Sangmin

Stayed 2 nights in Sep 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Ji

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

DAE HYUNG, Newnan

Stayed 1 night in Sep 2025

6/10 Okay

Yong

Workable
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus-Alberto

Liked: Cleanliness, staff & service, amenities
Staff | Gym | Breakfast |
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how the staff make you feel like, you are staying at a home away from home. The staff is very accommodating. The overall experience was great. I will definitely go back again and again.
Stayed 1 night in Sep 2025