4/10 Poor
Joanne
3 Mar 2025
This is mine third or fourth time staying at this particular hotel. The most recent time was the worst ever. I was only there for one night for which we did the valet parking as we always done and have done the previous time. We stayed at this particular hotel. Upon receiving a vehicle from the valet personnel upon leaving the hotel, we noticed that there was a significant amount of damage to the front passenger side bumper. When we called it to their attention, we got no help whatsoever. One of the valet drivers. (not the one that parked our returned our car) finally came out to talk to us. He went to get the manager of the hotel who would not even come out to see us or listen to our concern so the valley guy just told us to file a police report. So they are taking no responsibility for the damage on the vehicle at all. My advice is that if you choose to stay in this hotel, do not use valet Park your own car.
Joanne
Stayed 1 night in Mar 2025