Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

2.5 star property

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Pillow-top beds, desk, blackout curtains, soundproofing
Outdoor pool
Exterior
Reception
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • The Battery Atlanta
    ‪6 min walk‬
  • Cobb Galleria Centre
    ‪11 min walk‬
  • Truist Park
    ‪11 min walk‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪26 min drive‬

Room options

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Hotel with free breakfast, a short walk to The Battery Atlanta
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Change of towels is available on request
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers 139 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Fridges and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG. During your stay, you're just a quick walk from The Battery Atlanta. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Within a 15-minute walk of The Battery Atlanta and Truist Park
  • Free shopping centre and local-area shuttle service
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. An area shuttle within 3 miles and A shopping centre shuttle are free. The business-friendly Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This Atlanta hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,025 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 April and close on 01 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area by IHG
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1008 reviews
Rating 8 - Good. 218 out of 1008 reviews
Rating 6 - Okay. 120 out of 1008 reviews
Rating 4 - Poor. 59 out of 1008 reviews
Rating 2 - Terrible. 57 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff was very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
The staff was friendly ! Overall nice and clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Bob Shesly

Stayed 3 nights in Nov 2024

10/10 Excellent

Teresa

People that worked there were nice. Was hungry late and associate advised me about the fast food around
Stayed 1 night in Feb 2025

6/10 Okay

Bernard j

Liked: Cleanliness, staff & service, room comfort

Just ok.

Well this was our 2nd time there, first time it was just a breakfast issue., got there with our dinner we got to microwave and there was no microwave so we ate dinner cold even though the add said the room had microwave and coffee maker. Also said rooms were soundproof well couldnt sleep ,toilets were flushing all night ,could hear cars outside people banging doors and talking in hallway. Berakfast was ok but meat was still not cooked compleatly.
Stayed 1 night in Feb 2025

4/10 Poor

Jordan Ryan

Bed bugs, pillows and mattress need replacement
Stayed 2 nights in Feb 2025

6/10 Okay

Lidia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No hot water in our room so morning started with a cold shower. Toilet in lobby wouldn’t flush. They have plumbing problems. Check before you go!
Stayed 1 night in Feb 2025

10/10 Excellent

MARQUIA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service there was amazing!!!! Anything we needed they were there to answer any questions
Stayed 2 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a problem with no hot water but manager worked with us to make us happy. She did a great job
Stayed 1 night in Feb 2025

2/10 Terrible

Jaclyn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelt like mildew, sink leaking on floor, carpets and bed filthy. Shower doesn’t drain and no hot water.
Stayed 1 night in Feb 2025

8/10 Good

Lakisha

Travelled with partner
Liked: Cleanliness, staff & service
We stayed in room 104. The toilet ran so loud we almost couldn’t sleep. The water never got hot. Luke warm showers all weekend. I didn’t complain, however my husband did. The issues were not fixed. Overall this was a nice clean hotel, great location, good customer service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so helpful esp the lady at frontdesk
Stayed 4 nights in Feb 2025

10/10 Excellent

Jiyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specious, clean, good service
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a standard holiday Inn. Nothing to brag about or complain about. Rooms are a little dated.
Stayed 1 night in Feb 2025

6/10 Okay

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, my favorite hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Kleber

Stayed 1 night in Feb 2025

2/10 Terrible

Carissa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jerry Nathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient location but maintenance could use some attention. Great super friendly and helpful staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2025