6/10 Okay
ALISA, Philadelphia
21 Aug 2025
The H10 Cubik was underwhelming. Check-in was quick and cordial, but my room wasn’t ready and I received neither an upgrade nor the complimentary drink promised as a VIP through Expedia. I paid extra for a balcony, only to find a ledge with a metal fence—not usable and not worth the cost. My first room had air conditioning issues, so I was moved to another that was just average. Housekeeping took my extra key card, forcing me to request a replacement. TV options were almost entirely in Spanish, so I relied on Netflix. Most staff were accommodating, though one front desk employee ignored my request. Breakfasts were good, the pool was small with limited seating, and the rooftop restaurant was decent but slow at times. Overall, the misleading balcony, service lapses, and average quality mean I would not return.


ALISA
Stayed 4 nights in Aug 2025


























