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Hotel Excelsior San Marco

Property class: 4

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Photo gallery for Hotel Excelsior San Marco

The Hotel Excelsior San Marco with multiple flags, a view of historic buildings in the background, and a clear sky.
A table set with wine glasses and a candle, overlooking a historic cityscape with varied architecture and a stone wall.
A table set with wine glasses and a view of historic buildings in the background.
A modern hotel lobby with a reception desk, large columns, a central chandelier, and a seating area.
A hotel with multiple balconies and flags, including the flag of San Marino.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Piazzale della Repubblica 6, Bergamo, BG, 24122
  • Place, Largo Porta Nuova
    ‪6 min walk‬
  • Place, Via XX Settembre
    ‪8 min walk‬
  • Place, Piazza Vecchia
    ‪14 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a flat-screen TV, a coffee maker, a lamp, and a window with curtains.

Standard Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a lamp, and a painting on the wall.

Standard Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

A hotel room with a sofa, armchair, and a small table with a vase. There is a television on a cabinet, and a bed is visible in the background.

Suite

  • City view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

A hotel room with a bed, a desk with a telephone, a chair, and a nightstand.

Deluxe Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables with lamps, a wooden nightstand, a desk with a lamp, and two framed pictures on the wall.

Standard Double Room

9.2 out of 10
Wonderful
(85 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a view of the outdoors through curtains.

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two single beds, a desk with a chair, a television, and a small table with a lamp.

Deluxe Twin Room

  • City view
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a bed, curtains, a painting on the wall, and a lamp on the nightstand.

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a desk with a lamp, a mirror, and a wall-mounted light fixture.

Superior Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a sitting area with a chair, a small table, and a nightstand with a lamp and phone.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Double Room

A hotel room with a bed, a desk, a chair, and a large mirror on the wall.

Business Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Excelsior San Marco

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Hotel Excelsior San Marco offers 155 accommodations with minibars and a safe. Beds feature down duvets. 30-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hotel Excelsior San Marco. During your stay, you're just a quick walk from Matris Domini Monastery. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Roof Garden Restaurant
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute walk from Matris Domini Monastery and 5 minutes on foot from La Chiesa di S. S. Alessandro e Vincenzo
  • Cats and dogs welcome free of charge (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Hotel Excelsior San Marco. Parking is available for a fee.

This 4-star Bergamo hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Roof Garden Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 30 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 1 2026 to August 30 2026 (dates subject to change):
  • Business centre
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Hotel Excelsior San Marco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1003 reviews
Rating 8 - Good. 271 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay - very good breakfast included. Good location for lower and upper city
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location. Staff are friendly
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very convenient, clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Susan Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Close to get to the old city, close to shops and great restaurants. Roof top restaurant is awesome! Breakfast bar is great!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to old town and tramway. Room very nice and clean, parking hotel available for fix rate. Breakfast very nice also
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delighted to finish my tour of Italy with a stay in this hotel and city. Hotel was clean and really comfy. Close to both old and new city and breakfast was abundant in choice including gluten free options highly recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Bergamot. Excellent location for sightseeing and wandering around. Staff are very pleasant and professional. Great breakfast and well-appointed rooms.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to go into Citta Alta, and also close to restaurants and shops, highly recommend
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, close to all areas. Very clean room and helpful staff. Breakfast was fabulous
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel staff excellent
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Haakon

Liked: Cleanliness, staff & service, amenities
Perfect short stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, good location. Lovely breakfast and friendly staff. The room was clean, a little small but the balcony was an added bonus
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a very good location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Our room was of the newly renovated rooms so was lovely. Breakfast is excellent as was the roof terrace restaurant. Would have hesitation recommending this hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds & very good breakfast
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff. Clean and decently sized rooms
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and room. Good location, short walk to the Citta Alta funicular.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay and beautiful views of the old town!
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast Good Rooms dated - odor from bathroom
Stayed 2 nights in May 2026
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location, breakfast excellent
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking attendants were very helpful during the rain storm. Breakfast: choices and freshness were perfect
Stayed 1 night in May 2026
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options. Big clean room. Close to everything.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in good location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel to stay in
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean room and very friendly staff
Stayed 2 nights in Nov 2025

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