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Copthorne Hotel Merry Hill-Dudley

4.0 star property

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Photo gallery for Copthorne Hotel Merry Hill-Dudley

In-room safe, desk, laptop workspace, soundproofing
Indoor wedding
Exterior
Reception
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Place, Merry Hill
    ‪3 min walk‬
  • Place, Quest
    ‪12 min walk‬
  • Place, Saltwells Nature Reserve
    ‪17 min walk‬
  • Airport, Birmingham (BHX)
    ‪36 min drive‬

Room options

View all photos for Standard Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(71 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Merry Hill-Dudley

A restaurant, a bar/lounge and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service and a business centre are on-site.
Copthorne Hotel Merry Hill-Dudley offers 138 accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Merry Hill-Dudley. During your stay, you're just a quick walk from Merry Hill. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Faradays
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a steam room
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • 6 minutes by foot from Merry Hill and a 4-minute drive from Saltwells Nature Reserve
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the business-friendly Copthorne Hotel Merry Hill-Dudley. Parking is available for a fee.

This 4-star Brierley Hill hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Faradays – This restaurant specialises in British cuisine and serves lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 02 January:
  • Dining venue
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that the cost of an extra bed does not include breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill-Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1004 reviews
Rating 8 - Good. 317 out of 1004 reviews
Rating 6 - Okay. 132 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room could have been warmer
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 1 night in Nov 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities
It was very tired and the restaurant closed at 9pm...
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Very happy with stay and facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
Stayed 2 nights in Nov 2025

6/10 Okay

paul

Stayed 1 night in Nov 2025

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes very good
Stayed 1 night in Nov 2025

8/10 Good

Claus

Stayed 3 nights in Nov 2025

8/10 Good

Diane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Dinner service was poor, slow and wrong meal choice delivered to me and i heard at least 2 other diners with similar problems. The Manager apologised but no offer of a deduction on the bill or a foc drink. Felt like the restaurant had gone back to early post covid days.
Stayed 1 night in Nov 2025

4/10 Poor

Stuart

Business traveller
Disliked: Staff & service
Staff a bit rude on check in to my wife who went to check in whilst k wax at work
Stayed 2 nights in Nov 2025

8/10 Good

GEORGE GOPAL

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Room was toasty on a cold day. Clean room. Lovy breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

6/10 Okay

J J

Business traveller
Disliked: Staff & service, property conditions & facilities
Room is tired and not great. Fridge in room was iced over, furniture old and broken. Pillows poor but mattress okay. Got charged for parking because I didn’t book direct so will not be using any Copthorne again.
Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very quiet and staff are very accommodating
Stayed 1 night in Nov 2025

10/10 Excellent

Dave

Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Lovely club room corner room. Friendkt lady on reception.
Stayed 1 night in Nov 2025

10/10 Excellent

vinay

Stayed 1 night in Nov 2025

2/10 Terrible

Anmol

Stayed 1 night in Nov 2025

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very hot and could use a good paint job Staff were helpful
Stayed 1 night in Nov 2025

4/10 Poor

Alice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Whilst the rooms initially seemed clean, we found the wrapper of some cigarette filters on the floor, which made me think the rooms hadn’t been hoovered properly since the last guests. Alongside this, when walking on the carpets, after a shower, it was clear there was hair that hadn’t been hoovered properly as it was sticking to my feet.Similarly, whilst the bathrooms appeared clean, when the mirrors steamed up you could see the drawing on them from previous guests. This shouldn’t have happened if they had been cleaned properly. The staff at reception were great - friendly and helpful, and organised a room on the top floor with a fridge. We stayed at this hotel last year and the breakfast was so bad we couldn’t eat it and so this year we didn’t opt for the breakfast and ate at a cafe around the corner instead and it put us off considering to eat at the restaurant for dinner. The bathrooms seemed like they needed a revamp this time, the wood is chipped and looks tired, whereas last year it seemed fine still. The shampoo in the shower smelt amazing!!
Stayed 2 nights in Nov 2025

8/10 Good

Sean

Stayed 1 night in Nov 2025

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