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Copthorne Hotel Merry Hill Dudley

4.0 star property

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Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
Reception
Standard Room (Waterfront Family KingBed + SingleBed) | In-room safe, desk, laptop workspace, soundproofing
Lunch and dinner served, British cuisine
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Place, Merry Hill
    ‪3 min walk‬
  • Place, Quest
    ‪12 min walk‬
  • Place, Saltwells Nature Reserve
    ‪17 min walk‬
  • Airport, Birmingham (BHX)
    ‪36 min drive‬

Room options

View all photos for Standard Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Family with King Bed + Single Bed)

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

View from room

Standard Room, 1 King Bed (Waterfront)

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Standard Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Waterfront Family KingBed + SingleBed)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Club Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Family with King Bed + Single Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Club Room, 1 King Bed (Waterfront)

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed (Waterfront)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(67 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Merry Hill Dudley

Hotel with a steam room, 7-minute walk to Merry Hill
A restaurant, a bar/lounge and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service and a business centre are on-site.
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Merry Hill Dudley. During your stay, you're just a quick walk from Merry Hill. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Faradays
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a steam room
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • 7 minutes by foot from Merry Hill and a 4-minute drive from Saltwells Nature Reserve
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the business-friendly Copthorne Hotel Merry Hill Dudley. Parking is available for a fee.

This 4-star Brierley Hill hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Faradays – This restaurant specialises in British cuisine and serves lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Faradays

Things to do

  • Designer stores
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 02 January:
  • Dining venue
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 6 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that the cost of an extra bed does not include breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 479 out of 1005 reviews
Rating 8 - Good. 320 out of 1005 reviews
Rating 6 - Okay. 134 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jo

Travelled with partner
This is a tired hotel in need of a revamp. Old fashioned bathroom, flickering lights, hairdryer point nowhere near a mirror etc. The worst part was the breakfast, it is absolutely not worth £15. Served until 9.30 am at 9.am there was no fresh fruit, no bread, old fried eggs and very little bacon.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Weekends away

We always stay here at Leary 4 times a year such a lovely hotel and the staff are great
Stayed 2 nights in Aug 2025

6/10 Okay

JOHN

Liked: Staff & service
Disliked: Property conditions & facilities

Tired hotel, but really great staff

Very tired hotel. I’ve never seen so much dated furniture and stained wood. It was like being teleported back to 1993. On the plus side, the staff were extremely helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice warm friendly greeting
Stayed 1 night in Aug 2025

10/10 Excellent

Arron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Stayed 1 night in Jul 2025

8/10 Good

Alan

Stayed 11 nights in Jul 2025

8/10 Good

Ashok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8 out 10

Very comfortable beds and the room was very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Fantastic staff would recommend

We had a lovely meal in the restaurant, Vicky P was fantastic throughout the evening. I was unwell during the stay and needed to book an extra night, staff were kind and so caring asking my husband if I was ok. Will definitely stay again. Pool access was brilliant and included in the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value

Lovely stay again such value for money and we will be returning soon
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay.

We love our stays at the Copthorne Merry Hill. Rooms are spacious with comfortable beds and it's so convenient for the shopping centre and loads of other amenities. Restaurant serves good food at reasonable prices. The spa is small but an added bonus with hot tub, pool, sauna and steam room. Staff are friendly and helpful - Adam on reception is a star - five star in fact!
Stayed 2 nights in Aug 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

kieron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud kids

Thr poeple in thr room next to us was loud and i didnt get the room i asked for
Stayed 1 night in Aug 2025

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Property conditions & facilities

Old hotel I need of TLC

We only stayed for one night and didn’t use the restaurant facilities so this review is in the bedroom condition. The reception staff were friendly on arrival and check in was smooth. The bedroom is very tired marks on the wall, the window couldn’t be fully closed had to leave on tilt which would of been ok but there is a pub right opposite that has music playing till after midnight. Some of the furniture had been replaced but the old wardrobe had had doors removed and the frame was damaged. There obviously use to be a mini bar but the door to that was screwed shut so when they removed the fridges rather than removing the cupboard they just screwed it closed and the casing was damaged. The bathroom again very tired the side of the bath again was screwed on some had white caps over the screws others didn’t. The shampoo in the bath was empty. Also you have to pay for parking even though you are a resident. In summary an old hotel that need a lot of TLC
Stayed 1 night in Aug 2025

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with great staff
Stayed 1 night in Aug 2025

10/10 Excellent

M J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a lovely omelette from the bar menu. Comfy bed and a great sleep.
Stayed 2 nights in Aug 2025

8/10 Good

Rhian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. However the noise from next door woke me up in the middle night. Not happy!
Stayed 1 night in Jul 2025

10/10 Excellent

Arron

Stayed 1 night in Aug 2025

6/10 Okay

Helena

Stayed 2 nights in Jul 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Tracey

Liked: Property conditions & facilities
Disliked: Room comfort
We stayed for 2 nights and stay here whenever we come to the midlands but this time the room was so hot as you could not open the window and no air conditioning just a small fan which we had to turn off in the middle of the night due to noise. Also we forgot to put the sign out to have a refill of tea bags for the following and when we asked the lady was very rude and you would think I would have asked for my money back . Normally everyone on reception is helpful and lovely. I had not seen this lady before and definatley recommend a customer service training course would help. Other than this it was a great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025