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Best Western Pontiac Inn

2.5 star property

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Photo gallery for Best Western Pontiac Inn

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Indoor pool
Free daily full breakfast
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
1821 W Reynolds St, Pontiac, IL, 61764
  • Place, Route 66 Association Hall of Fame & Museum
    ‪4 min drive‬
  • Place, Chautauqua Park
    ‪4 min drive‬
  • Place, Illinois State University
    ‪30 min drive‬
  • Airport, Bloomington, IL (BMI-Central Illinois Regional)
    ‪34 min drive‬

Room options

View all photos for 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

1 King Bed

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

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includes taxes & fees
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About this property

Best Western Pontiac Inn

An indoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
Best Western Pontiac Inn offers 57 accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Pontiac Inn. During your stay, you'll be within walking distance of OSF Saint James - John W. Albrecht Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from OSF Saint James - John W. Albrecht Medical Center and a few minutes from Pontiac's Swinging Bridges
  • Dogs welcome for a fee (restrictions apply)
Best Western Pontiac Inn offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Free self parking is available.

This Pontiac hotel is smoke free.

Guests are served a free full breakfast daily from 5:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a one-time cleaning fee of USD 150 and a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day plus a one-off USD 150 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Pontiac
BEST WESTERN Pontiac Inn
Pontiac Inn
Comfort Inn Pontiac
Pontiac Comfort Inn
Best Western Pontiac Inn Hotel
Best Western Pontiac Inn Pontiac
Best Western Pontiac Inn Hotel Pontiac

Best Western Pontiac Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 635 reviews
Rating 8 - Good. 216 out of 635 reviews
Rating 6 - Okay. 79 out of 635 reviews
Rating 4 - Poor. 24 out of 635 reviews
Rating 2 - Terrible. 18 out of 635 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Comfortable hotel with friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room clean and comfortable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this place, will definitely be staying again!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice pool, ok quick meal for breakfast if you need to run.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfy room, quiet. Nice stay at a good price.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Was excellent
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice…breakfast, hotel staff, and rooms. It was a comfortable stay and we will definitely stay again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Easy to find , plenty of food options .
Stayed 1 night in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Very nice staff. Hotel was very clean. Breakfast was well done and always stocked.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gerald

Liked: Staff & service, property conditions & facilities
nice place to stay. We driving route 66. Just stayed for 1 night
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Nichole

Liked: Staff & service
Disliked: Property conditions & facilities
Locks were broken, anyone could walk into the backdoor of the hotel. Hair in the jacuzzi tub. Trash behind the night stand. Staff was very friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay! staff was very helpful and knowledgeable!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Good place to stay, will stay again when going through that area again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Spacious
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorcycle trip sure liked the hot tub in the room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Great place
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean, and staff was extremely polite. Will definitely stay at this location again when back in the area.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great reception at check-in!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, friendly staff
Stayed 1 night in Jul 2022
Verified

8/10 Good

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Jul 2025
Verified

8/10 Good

Shonna Richey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel for the value. Quiet and friendly staff. Would stay again.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice.
Stayed 2 nights in May 2024