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Best Western Pontiac Inn

2.5 star property

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Photo gallery for Best Western Pontiac Inn

Free daily full breakfast
Fitness facility
Indoor pool
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Designer toiletries, hair dryer, towels, soap

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
1821 W Reynolds St, Pontiac, IL, 61764
  • Pontiac-Oakland Automobile Museum
    ‪4 min drive‬
  • Livingston County Courthouse
    ‪4 min drive‬
  • Route 66 Association Hall of Fame & Museum
    ‪5 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn Pontiac

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 376 reviews
The price is €83
includes taxes & fees
7 Oct - 8 Oct
Quality Inn Pontiac

About this property

Best Western Pontiac Inn

Hotel in Pontiac with free breakfast and fitness centre
An indoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
Best Western Pontiac Inn offers 57 accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Pontiac Inn. During your stay, you'll be within walking distance of OSF Saint James - John W. Albrecht Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from OSF Saint James - John W. Albrecht Medical Center and a few minutes from Pontiac's Swinging Bridges
  • Dogs welcome for a fee (restrictions apply)
Best Western Pontiac Inn offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Free self parking is available.

This Pontiac hotel is smoke free.

Guests are served a free full breakfast daily from 5:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a one-time cleaning fee of USD 150 and a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day plus a one-off USD 150 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Pontiac
BEST WESTERN Pontiac Inn
Pontiac Inn
Comfort Inn Pontiac
Pontiac Comfort Inn
Best Western Pontiac Inn Hotel
Best Western Pontiac Inn Pontiac
Best Western Pontiac Inn Hotel Pontiac

Best Western Pontiac Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 277 out of 600 reviews
Rating 8 - Good. 211 out of 600 reviews
Rating 6 - Okay. 74 out of 600 reviews
Rating 4 - Poor. 22 out of 600 reviews
Rating 2 - Terrible. 16 out of 600 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

D Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

It was clean, breakfast was very good. They actually cleaned the room when we was gone.
Stayed 2 nights in Jun 2025

6/10 Okay

Victor

Travelled with family
Pool had excess sand and stained in scrape marks at the bottom making it look dirty. Food was ok and daytime front desk personnel was friendly. The cleanup crew and nighttime front desk personnel were not though. House keeping actually came into our room before check out and with the DND sign on the door knob. My daughter was using the toilet with the bathroom door open when they entered. Luckily my wife was a couple of feet from the door and was able to stop them from fully entering and seeing my daughter in disposed.
Stayed 1 night in May 2025

10/10 Excellent

Seth

Stayed 1 night in Jun 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities
no hot tub. room was smelly
Stayed 1 night in May 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at rhis property a number of times and it's always a pleasant stay. The staff is friendly and helpful, the building is clean, and the property is in an easy-to-find location. My only complaint is the coffee could be much hotter. It most always is luke warm.
Stayed 2 nights in May 2025

6/10 Okay

wayne

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Cory

Stayed 1 night in May 2025

8/10 Good

Weselley

Business traveller
Liked: Cleanliness, staff & service
The staff/owners were very nice, the place was quiet! there is evidence there is recent work to keep the place up, but the rooms are a bit dated and my only real complaint, its too expensive for a hotel along the interstate in a smaller town.... $130 for a room- this should be $79 or $89 and then its a perfect fit.
Stayed 1 night in May 2025

10/10 Excellent

Sylvester

Stayed 2 nights in May 2025

10/10 Excellent

Cass

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2025

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wake up call came 15 minutes late couldn't reset clock for correct time but staff was so kind and personable, room was clean and comfortable Well done!
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

BRIAN J.

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Clean

We checked in at 2am. Room service was at our door at 930am and again at 1030am. That was frustrating.
Stayed 1 night in May 2025

8/10 Good

Norbert, Desoto

Business traveller
Liked: Cleanliness, staff & service
Staff was friendly. The room could use an update. Bed was nice.
Stayed 1 night in May 2025

4/10 Poor

Angelo

Travelled with family, Business traveller
Liked: Staff & service
Jacuzzi was dirty, hair dryer was broken. Everything else was ok.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Disappointed

The photos are very misleading and the room barely had walking space. The Jacuzzi was also not a hot tub in the room, but just a jetted bathtub with the shower. For one person, and had body hair in it. There were holes in the sheets as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay! staff was very helpful and knowledgeable!
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

ugh

The room was dirty and the tub didnt work well. Noisy The staff were very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and the staff was extremeley friendly. We are repeat customers and will return again.
Stayed 3 nights in Feb 2025

6/10 Okay

Justin, Kempton

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Good place to stay, will stay again when going through that area again.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024