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The Lodge at Banner Elk

2.5 star property

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Photo gallery for The Lodge at Banner Elk

Front of property
Deluxe Suite | Pillow-top beds, in-room safe, laptop workspace, iron/ironing board
Deluxe Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Free toiletries, hair dryer, towels, soap
Deluxe Suite | Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
1615 Tynecastle Highway, Banner Elk, NC, 28604
  • Place, Lees-McRae College
    ‪17 min walk‬
  • Place, Banner House Museum
    ‪2 min drive‬
  • Place, Sugar Creek Gem Mine
    ‪2 min drive‬

Room options

View all photos for 1 King Bed - Non-Smoking, Pet Friendly Room, Full Breakfast

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

1 King Bed - Non-Smoking, Pet Friendly Room, Full Breakfast

  • Sleeps 2

View all photos for Standard Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Deluxe Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Ground Floor

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Double Room, Ground Floor

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Comfort Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Comfort Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Suite - Disability Acces/Non-Smoking

Lobby

King Suite - Disability Acces/Non-Smoking

  • Sleeps 2

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About this property

The Lodge at Banner Elk

A fitness centre, a business centre and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
The Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Beds feature pillowtop mattresses. Fridges, microwaves and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hairdryers. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Lodge at Banner Elk's great location. During your stay, you'll be within walking distance of Banner House Museum. Free WiFi in public areas, free self-parking and a gym are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Services include babysitting, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by car from Sugar Mountain Resort and 14 minutes from Beech Mountain Resort
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business centre and 4 meeting rooms are available. Event space at this hotel measures 3600 square feet (324 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at The Lodge at Banner Elk. The hotel can provide concierge services and wedding services. Self parking is free.

This Banner Elk hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • Gym

Family friendly

  • Babysitting
  • Children's games
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to May 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation, per day (maximum USD 1799 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per day (maximum USD1799 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banner Elk Lodge

The Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The pet freindly staff and facilities were great! Room was comfortable and clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was nice offered a sheet of local places nearby. Beds are semi comfy great value for the price. I liked how clean it was.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Gema

Liked: Cleanliness, staff & service, amenities
Clean updated rooms. Part of the hotel was getting renivated good breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Near the slopes and places to eat. The staff was very friendly and the room was clean. We parked right outside our door, which was nice as well.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Crystal A

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Hunter

The lodge was great had to cancel last minute and they were u sweat
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jhonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very helpful.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here many times good location.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities
Appreciate updates/upgrades. We'll be back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christina

Great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Billy Jo

Great place.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tammy

Great hotel to stay at.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Rooms and hotel is under renovations and expect that the future of this establishment will be better. But the work was minimally invasive, light breakfast that was included was a good benefit. Location is awesome for the winter activities in town and nearby skiing and hiking.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Comfortable room. Delicious coffee and breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Amenities
Nice place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rebecca

Great stay
Stayed 1 night in Aug 2024
Verified

8/10 Good

Mary Luzbella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating and nice.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Anne

Liked: Cleanliness
The staff were very kind and welcoming however, the name was a little deceiving. It was a small motel, being renovated, but hopefully they will give the lodge atmosphere soon with a roaring fire and more amenities. The breakfast was continental and could be improved.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown Banner Ellk
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are excellent: Amy, Kim,Shannon, Linda and the guy who brought the refrigerator and the guy who helped with the hair dryer.....they need rewards, especially the honesty of Amy! God bless! Breakfast was 😋 yummy!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Devesh

Liked: Cleanliness
Nice small hotel near the Sugar Mountain SKI resort.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Judith

Liked: Cleanliness
Disliked: Amenities
Courteous staff. The hotel is undergoing renovations and therefore, some things were lacking, such as a place to hang things. Also, room was only cleaned once during a 6 day stay...they wouldn't do more! Also, blowdryers should be provided.
Stayed 6 nights in Feb 2026

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