See all properties

The Lodge at Banner Elk

2.5 star property

Choose dates to view prices

Photo gallery for The Lodge at Banner Elk

Lobby
Front of property
Pool
Deluxe Suite | Pillow-top beds, in-room safe, laptop workspace, iron/ironing board
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1615 Tynecastle Highway, Banner Elk, NC, 28604
  • Place, Lees-McRae College
    ‪17 min walk‬
  • Place, Banner House Museum
    ‪2 min drive‬
  • Place, Sugar Creek Gem Mine
    ‪2 min drive‬

Room options

View all photos for Standard Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Deluxe Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Ground Floor

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Double Room, Ground Floor

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
4 Seasons at Beech Mountain
  • Parking included
  • Free Wi-Fi
  • Games room
  • Microwave
4.0 out of 5, Very good, 460 reviews
The price is €117
includes taxes & fees
21 Jan - 22 Jan
4 Seasons at Beech Mountain

About this property

The Lodge at Banner Elk

Hotel in Banner Elk with free breakfast and fitness centre
A fitness centre, a business centre and conference space are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
The Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Beds feature pillowtop mattresses. Fridges, microwaves and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hairdryers. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Lodge at Banner Elk. During your stay, you'll be within walking distance of Banner House Museum. Free WiFi in public areas, free self-parking and a gym are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Services include babysitting, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 6 minutes by car from Sugar Mountain Resort and 14 minutes from Beech Mountain Resort
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business centre and 4 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 3600 square feet (324 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at The Lodge at Banner Elk. The hotel can provide concierge services and wedding services. Self parking is free.

This Banner Elk hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • Babysitting
  • Children's games
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 11 October 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation, per day (maximum USD 1799 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per day (maximum USD1799 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banner Elk Lodge

The Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1002 reviews
Rating 8 - Good. 320 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

TERRI

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Oct 2025

10/10 Excellent

Carl

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Comfortable room. Delicious coffee and breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were very tired looking, probably hadn't been upgraded in 30 years. There was mold in the shower and the bed was worn and uncomfortable. Would definitely not stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

James

Liked: Staff & service
Disliked: Amenities
The room was dirty, facilities filthy, fitness room a joke and the charges were ridiculous given conditions.
Stayed 1 night in Oct 2025

10/10 Excellent

Jhonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very helpful.
Stayed 1 night in Sep 2025

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obvious it is an older motel, so showing some wear and tear. Our room was clean and the bed was comfortable! Staff was very friendly.
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 2 nights in Aug 2025

10/10 Excellent

Kori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachael was amazing! Prompt response, friendly and professional.
Stayed 1 night in Sep 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown Banner Ellk
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the front desk was very courteous and helpful, the property is undergoing renovations and there was no pool or outdoor area and the restaurant was closed. No sidewalks around the property so walking into town was not an option. We had no hot water when we wanted to take a shower but that was taken care of promptly. Decor was dated but as I said, there is a renovation going on.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Amenities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Terron

Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy B.

Stayed 2 nights in Jul 2025

10/10 Excellent

Froilan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended. Stayed 1 night, breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Faith

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Pool is closed breakfast just ok very friendly people had to ask for tp everyday
Stayed 4 nights in Jul 2025

6/10 Okay

Ann

Liked: Cleanliness, staff & service, room comfort

Comfortable motel

Pool was unexpectedly closed. Hotel rooms could use an upgrade. Beds are comfortable. Check-in staff were pleasant and managed an early check-in for us. When I requested a change in the tv station during breakfast from espn to a morning news show I was told that it wasn’t possible due to a “different system “ and that an sports station was acceptable to all. I was irritated by this response.most breakfast rooms show one of the major network morning news programs. It appears that the hotel has been sold recently and is no longer a best western.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Location of the property was excellent. The facility has aged poorly. The AC unit was extremely loud and difficult to sleep through when it started. The refrigerator started alarming in the middle of the night. Bedding was at best eh. Breakfast was below mediocre. Would not stay there again with all of the other options on Sugar and Beech Mountain.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled a little musty from the carpet but otherwise the room was very clean.
Stayed 1 night in Jul 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for short stay

Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Mary Luzbella, Wilson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot for an overnight. Clean room easy check in
Stayed 1 night in Jul 2025

Hotels

Flights

Packages

Holiday Rentals