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"Arriving to this hotel,the area around it didn't seem nice. After walking around it, it was better heading toward the old town. Hotel is situated a few minute walk from the old town. Even before that you will come across cafe worth stopping by. The big new shopping mall is easily reached by a tram going from the other side of the river just a couple of minutes walk from hotel. Beside that, all ordinary tourist needs in Sarajevo are within a walking distance. Hotel itself is brand new and everything inside are new and clean. Hotel staff are helpful and speak very fluent English.Only thing as minus is the size of the breakfast room, it's small for the amount of guests. I saw people going to the hotel lounge every morning with their breakfast. The breakfast itself wasn't the best i have encountered, but it was well decent. The room i stayed in was easily one of the best i have been although there wasn't any view to even mention. For those with children, there was a small children's play park literally right next to it. Pasi"

"Everything was 5star and how it should be expect when I ordered airport shuttle. The receptionist never booked that. That's why I gave only 3 star of the service."